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For Companies At a Glance
- Tasks: Engage with customers, promote sports products, and create a welcoming shopping experience.
- Company: Join Decathlon UK, a leading global sports retailer passionate about sports and community.
- Benefits: Enjoy discounts, fun activities, training opportunities, and more perks!
- Why this job: Be the friendly face of sports, helping others enjoy their favourite activities.
- Qualifications: Passion for sports, strong communication skills, and a customer-focused attitude.
- Other info: Flexible part-time role in a dynamic retail environment with growth potential.
Overview
Join to apply for the Part-Time Ski Sport Advisor ( Sales Assistant) role at Decathlon UK.
International. Sport-passionate. Collaborative team members. Stronger together through our driving force to move people through the wonders of sport.
At Decathlon UK, we offer Careers That Let You Play. As part of the DECATHLON Group, one of the world\’s largest sports retailers headquartered in France, we specialise in creating and distributing sports products through online and physical stores across 56 countries with over 1,700 locations. With over 40+ stores in the UK, our mission is to be the spirited champion of sports and healthier living in the nation!
The Job
As a Sales Assistant, you will be the heart and soul of the customer experience. You\\\’ll be the friendly face welcoming sport enthusiasts, the expert advisor guiding them through our products and services, and the collaborative teammate ensuring a smooth shopping journey across all channels – in-store, online, and beyond.
Responsibilities
- Provide Excellent Customer Service: Connect with customers across all channels (in-store, online, social media) to understand their needs and guide them towards the best solutions for their sporting activities.
- Offer a Range of Solutions: Present various products and services that meet diverse needs and budgets, including new items, used gear, rentals, and subscriptions.
- Build Relationships: Cultivate positive relationships with customers to foster loyalty and encourage them to return for future purchases.
- Promote Products and Services: Actively promote and sell our offer through various channels, including in-store interactions, online platforms, and social media engagement.
- Facilitate Smooth Transactions: Offer different payment options and provide basic repair and personalisation services to enhance the customer experience.
- Create a Welcoming Environment: Design and maintain customer-friendly store layouts that are accessible, safe, and encourage exploration of our sports products and solutions.
- Facilitate Informed Choices: Ensure clear and accessible product information to help customers make informed decisions about their purchases.
- Guarantee Product Availability: Maintain accurate stock levels and ensure both physical and digital availability of products to meet customer demand.
- Prioritise Customer Safety: Maintain a safe store environment and protect customer data in line with the company\\\’s guidelines.
- Showcase Product Range: Develop visually appealing and effective product displays that highlight the breadth of our offerings and inspire customers.
- Promote Sustainability: Support our commitment to sustainability through responsible waste management and promoting eco-friendly products and practices.
Who You Are
- A Sports Enthusiast: You have a genuine passion for sports and enjoy sharing your knowledge and enthusiasm with others.
- Customer-Focused: You\\\’re dedicated to providing exceptional customer service and building positive relationships with every individual.
- A Collaborative Teammate: You thrive in a team environment, value collaboration and cooperation, and contribute to a positive and supportive atmosphere.
- An Effective Communicator: You possess strong interpersonal and communication skills, enabling you to connect with customers and colleagues from diverse backgrounds.
- A Problem-Solver: You\\\’re resourceful, adaptable, and able to think critically to find effective solutions to challenges.
- Efficient and Organised: You manage your time effectively, prioritise tasks, and maintain a high level of efficiency in a fast-paced environment.
- Committed to Growth: You demonstrate a commitment to continuous learning, personal development, and supporting the growth of others.
- Emotionally Intelligent: You possess strong emotional intelligence, including empathy and self-awareness, allowing you to connect with others on an emotional level and build strong relationships.
In addition to these qualities, you\\\’re comfortable working in a dynamic retail environment, including weekends and holidays, and are excited to contribute to the success of our team.
Benefits
- Healthy discounts on all Decathlon goodies
- Fun weekly Staff Sports/Activities
- Cycle-to-Work Scheme
- Decathlon Academy training
- Discount vouchers through SmartSpending hub
- And many more
Job Details
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Management and Manufacturing
- Industries: Marketing Services
Referrals increase your chances of interviewing at Decathlon UK by 2x
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Part-Time Ski Sport Advisor ( Sales Assistant) employer: Decathlon UK
Contact Detail:
Decathlon UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Ski Sport Advisor ( Sales Assistant)
✨Tip Number 1
Get to know the company inside out! Research Decathlon's values, products, and culture. This way, when you walk in for an interview, you can show off your passion for sports and how you fit into their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might help a customer in-store or online. Role-playing with a friend can help you feel more confident and ready to impress during your interview.
✨Tip Number 3
Show your enthusiasm for sports! Whether it's sharing your favourite gear or discussing recent sporting events, let your passion shine through. This will resonate with the team and show that you're a perfect fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Decathlon family and ready to contribute to the team.
We think you need these skills to ace Part-Time Ski Sport Advisor ( Sales Assistant)
Some tips for your application 🫡
Show Your Passion for Sports: Make sure to highlight your love for sports in your application. We want to see how your enthusiasm can translate into helping customers find the right gear and solutions for their sporting needs.
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Mention specific experiences that showcase your customer service skills and teamwork, as these are key to being a successful Sales Assistant with us.
Be Personable and Authentic: When writing your application, let your personality shine through! We value genuine connections, so don’t be afraid to express who you are and why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Decathlon UK
✨Know Your Sports
Brush up on your knowledge of various sports and the products Decathlon offers. Being able to discuss different sports gear and how they cater to specific needs will show your passion and expertise, making you stand out as a candidate.
✨Customer Service Scenarios
Prepare for role-play scenarios where you might need to demonstrate excellent customer service. Think about how you would handle different customer queries or complaints, and be ready to showcase your problem-solving skills and empathy.
✨Show Your Team Spirit
Since collaboration is key at Decathlon, come prepared with examples of how you've worked effectively in a team. Highlight any experiences where you contributed to a positive atmosphere or helped a teammate succeed.
✨Ask Thoughtful Questions
At the end of the interview, ask insightful questions about the company culture, training opportunities, or sustainability initiatives. This shows your genuine interest in the role and aligns with Decathlon's values.
