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- Tasks: Provide top-notch bike maintenance and repair services while ensuring customer satisfaction.
- Company: Join Decathlon, a vibrant company passionate about sports and sustainability.
- Benefits: Enjoy career progression, profit sharing, and generous staff discounts.
- Other info: Flexible hours with opportunities for growth and a commitment to inclusivity.
- Why this job: Combine your love for bikes with a rewarding career in a fun team environment.
- Qualifications: Passion for sport, excellent communication skills, and a team player attitude.
The predicted salary is between 20000 - 25000 £ per year.
This job requires the right to work in the UK. As a Bike Mechanic in our workshop, you’ll be providing high-quality bike maintenance and repair services to help our customers enjoy their bikes for longer. The purpose of your role is to diagnose and repair mechanical and electrical problems whilst ensuring that your customers receive the best experience in the process. You’ll also be involved in recycling and repairing defective bikes in-store, playing an integral part in achieving our collective mission to help preserve our planet.
What will you benefit from?
- Career progression - At Decathlon, you choose your own career path, whether you aspire to become our next customer service manager or our next CEO - your opportunities for progression are endless!
- Profit sharing scheme - We’re one big international family who exclusively shares the profit we make with our employees. We play sport together and have regular team socials!
- Quarterly bonus scheme
- Permanent contracts with fair pay - We don’t believe in zero-hour contracts.
- Cycle to work scheme - 25% discount on a bike of your choice.
- 30% staff discount on our Decathlon products.
Your Responsibilities:
- Customer Service - Through your own passion for sport, you’ll share your tips and experiences with users and through our hands-on product training, you will be able to give the best technical advice for the sports you are responsible for. It’s essential that our sales assistants are able to assist customers in all aspects of retail shopping, whether that’s in-store or online!
- Merchandising - Every Sales Assistant is encouraged to take responsibility to autonomously manage stock levels and pricing and to provide a high level of merchandising so that each customer can easily find the right product for their sporting practice.
- Team Player - You will be part of a shop floor team of like-minded Sales Assistants, practicing sport and celebrating victories together, so it’s important that you are able to work well within a team environment as well as independently.
Who Are You?
- Someone looking to combine a passion for sport with work.
- A people person who is prepared to go the extra mile.
- Someone looking for a retail career with a difference.
- Problem solver with excellent communication skills.
- Able to play as part of the team during the busiest times (weekends and holidays).
Additional Information:
As a Bike Mechanic, you will be required to work usual retail hours including evenings and weekends. If you love bikes and want an exciting career in business, apply today! Decathlon is committed to inclusion and non-discrimination, and thus acts on a daily basis in favour of disability, a multi-generational workforce, social diversity, and equality between women and men. If, due to a disability, you require any special accommodations during the recruitment process, please let us know. At Decathlon, first and foremost, we are recruiting personality and character.
Workshop Technician in Wednesbury employer: Decathlon UK Ltd
Contact Detail:
Decathlon UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Technician in Wednesbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Decathlon and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Try out some common interview questions related to customer service and teamwork. We want to see how you handle real-life scenarios, so think of examples from your past experiences that highlight your skills.
✨Tip Number 3
Show your passion for bikes! Whether it's sharing your favourite cycling routes or discussing bike maintenance tips, let your enthusiasm shine through. This role is all about helping customers enjoy their bikes, so your love for cycling will definitely make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and ready to take the first step towards an exciting career with us at Decathlon.
We think you need these skills to ace Workshop Technician in Wednesbury
Some tips for your application 🫡
Show Your Passion for Bikes: When you're writing your application, let your love for bikes shine through! Share any personal experiences or stories that highlight your enthusiasm for cycling and how it connects to the role.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your relevant skills and experiences that align with the responsibilities of a Bike Mechanic, like customer service and problem-solving.
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality come through in your writing. Show us what makes you unique and why you’d be a great fit for our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to the right place quickly!
How to prepare for a job interview at Decathlon UK Ltd
✨Know Your Bikes
Brush up on your bike knowledge before the interview. Be ready to discuss different types of bikes, common mechanical issues, and how to fix them. Showing your passion for cycling and understanding of bike maintenance will impress the interviewers.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went the extra mile for a customer or resolved a tricky situation. This role is all about ensuring customers have a great experience, so highlight your people skills!
✨Team Spirit
Since teamwork is key in this role, be ready to share experiences where you worked effectively as part of a team. Discuss how you contribute to a positive team environment and how you handle busy periods, like weekends and holidays.
✨Align with Their Values
Familiarise yourself with Decathlon's mission and values, especially their commitment to sustainability and community. Be prepared to discuss how you can contribute to these goals, particularly in recycling and repairing bikes, which is a big part of the job.