Hiking Shop Advisor: Customer Service & Merchandising in Stockport
Hiking Shop Advisor: Customer Service & Merchandising

Hiking Shop Advisor: Customer Service & Merchandising in Stockport

Stockport Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide exceptional customer service and assist with stock management in a vibrant retail environment.
  • Company: Leading sports retailer known for its passion for sports and customer satisfaction.
  • Benefits: Employee discounts, training opportunities, and a fun team atmosphere.
  • Why this job: Share your love for sports while helping customers have an amazing shopping experience.
  • Qualifications: Passion for sports and strong communication skills.
  • Other info: Flexible hours with weekend shifts and a supportive team culture.

The predicted salary is between 24000 - 36000 Β£ per year.

A leading sports retailer in Stockport seeks a Customer Service Assistant to provide exceptional service across various channels. You will share your passion for sports, assisting customers with their queries and ensuring they have a delightful experience.

Responsibilities include:

  • Managing stock
  • Collaborating with a team
  • Problem-solving

This role requires working retail hours, including weekends, and offers various perks like employee discounts and training opportunities.

Hiking Shop Advisor: Customer Service & Merchandising in Stockport employer: Decathlon UK Ltd

As a leading sports retailer in Stockport, we pride ourselves on fostering a vibrant work culture that values teamwork and customer satisfaction. Our employees enjoy competitive benefits, including generous discounts on products, comprehensive training programmes for personal and professional growth, and a supportive environment that encourages a passion for sports. Join us to be part of a dynamic team where your contributions are recognised and rewarded.
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Contact Detail:

Decathlon UK Ltd Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Hiking Shop Advisor: Customer Service & Merchandising in Stockport

✨Tip Number 1

Get to know the company! Research their values and products so you can chat about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.

✨Tip Number 2

Practice your customer service skills! Think of scenarios where you might need to solve a problem or assist a customer. We want to see how you handle real-life situations, so role-play with a friend if you can.

✨Tip Number 3

Dress the part! When you come in for an interview, wear something that reflects our sporty vibe. It shows us that you understand our brand and are ready to represent it well.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.

We think you need these skills to ace Hiking Shop Advisor: Customer Service & Merchandising in Stockport

Customer Service
Communication Skills
Team Collaboration
Problem-Solving Skills
Stock Management
Retail Experience
Passion for Sports
Adaptability
Time Management

Some tips for your application 🫑

Show Your Passion for Sports: When writing your application, let your love for sports shine through! Share any personal experiences or hobbies that relate to the role, as this will resonate with us and show that you're a great fit for our team.

Tailor Your Application: Make sure to customise your CV and cover letter for the Hiking Shop Advisor position. Highlight relevant experience in customer service and merchandising, and don’t forget to mention any teamwork skills you have – we value collaboration!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates can communicate effectively, so make sure your passion and qualifications come across without any fluff!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!

How to prepare for a job interview at Decathlon UK Ltd

✨Show Your Passion for Sports

Make sure to express your enthusiasm for sports during the interview. Share personal experiences or stories that highlight your love for outdoor activities and how it relates to customer service. This will help you connect with the interviewer and demonstrate that you're a great fit for the role.

✨Know the Products Inside Out

Familiarise yourself with the products the shop offers, especially those related to hiking and outdoor activities. Be prepared to discuss your favourite gear or brands and how they can benefit customers. This knowledge will show that you're proactive and genuinely interested in helping customers find the right products.

✨Demonstrate Teamwork Skills

Since collaboration is key in this role, think of examples from your past experiences where you've successfully worked as part of a team. Be ready to share how you contributed to group success and how you handle challenges within a team setting. This will highlight your ability to work well with others in a retail environment.

✨Prepare for Customer Scenarios

Anticipate common customer queries or issues that may arise in a hiking shop. Prepare responses that showcase your problem-solving skills and customer service approach. Practising these scenarios will help you feel more confident and ready to impress during the interview.

Hiking Shop Advisor: Customer Service & Merchandising in Stockport
Decathlon UK Ltd
Location: Stockport

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