At a Glance
- Tasks: Be the friendly face guiding customers through their sporting needs and experiences.
- Company: Join Decathlon, a vibrant company passionate about sports and customer service.
- Benefits: Enjoy discounts, fun staff activities, and top-notch training opportunities.
- Other info: Dynamic retail environment with opportunities for personal growth and development.
- Why this job: Make a real impact by helping others discover the joy of sports.
- Qualifications: Passion for sports, strong communication skills, and a team player attitude.
The predicted salary is between 20000 - 25000 £ per year.
Location: Stockport, Greater Manchester, GB, SK4 1DN
Contracted Hours: 35
Sport: Fitness
As a Sport Advisor (Sales Assistant), you will be the heart and soul of the customer experience! You'll be the friendly face welcoming sport enthusiasts, the expert advisor guiding them through our products and services, and the collaborative teammate ensuring a smooth shopping journey across all channels - in-store, online, and beyond.
Decathlon invests in the development of teammates so that those who want to build careers within the business are able to flourish within their roles.
In a nutshell, your responsibilities will include:
- Deliver exceptional customer experiences by providing tailored product and service solutions:
- Provide Excellent Customer Service: Connect with customers across all channels (in-store, online, social media) to understand their needs and guide them towards the best solutions for their sporting activities.
- Offer a Range of Solutions: Present various products and services that meet diverse needs and budgets, including new items, used gear, rentals, and subscriptions.
- Build Relationships: Cultivate positive relationships with customers to foster loyalty and encourage them to return for future purchases.
- Promote Products and Services: Actively promote and sell our offer through various channels, including in-store interactions, online platforms, and social media engagement.
- Facilitate Smooth Transactions: Offer different payment options and provide basic repair and personalisation services to enhance the customer experience.
- Create a welcoming and accessible store environment that encourages customers to explore our diverse range of sports products and solutions:
- Create a Welcoming Environment: Design and maintain customer-friendly store layouts that are accessible, safe, and encourage exploration of our sports products and solutions.
- Facilitate Informed Choices: Ensure clear and accessible product information to help customers make informed decisions about their purchases.
- Guarantee Product Availability: Maintain accurate stock levels and ensure both physical and digital availability of products to meet customer demand.
- Prioritise Customer Safety: Maintain a safe store environment and protect customer data in line with the company’s guidelines.
- Showcase Product Range: Develop visually appealing and effective product displays that highlight the breadth of our offerings and inspire customers.
- Promote Sustainability: Support our commitment to sustainability through responsible waste management and promoting eco-friendly products and practices.
We're looking for passionate individuals excited to join our team and contribute to our mission of moving people through the wonders of sport.
You:
- Have a genuine passion for sports and enjoy sharing your knowledge and enthusiasm with others.
- Are dedicated to providing exceptional customer service and building positive relationships with every individual.
- Thrive in a team environment, value collaboration and cooperation, and contribute to a positive and supportive atmosphere.
- Possess strong interpersonal and communication skills, enabling you to connect with customers and colleagues from diverse backgrounds.
- Are resourceful, adaptable, and able to think critically to find effective solutions to challenges.
- Manage your time effectively, prioritise tasks, and maintain a high level of efficiency in a fast‑paced environment.
- Demonstrate a commitment to continuous learning, personal development, and supporting the growth of others.
- Possess strong emotional intelligence, including empathy and self‑awareness, allowing you to connect with others on an emotional level and build strong relationships.
In addition to these qualities, you're comfortable working in a dynamic retail environment, including weekends and holidays, and are excited to contribute to the success of our team.
Get to enjoy the following benefits and perks:
- Healthy discounts on all Decathlon goodies
- Fun weekly Staff Sports/Activities
- Pedal your way to work with the Cycle-to-Work Scheme
- Dive into top‑notch training at Decathlon Academy
- Dive into hundreds of discount vouchers (think groceries, travel, shopping, and more!) with our discount hub developed by SmartSpending!
Decathlon is committed to inclusion and non-discrimination, and thus acts on a daily basis in favor of disability, a multi-generational workforce, social diversity, and equality between women and men. If, due to a disability, you require any special accommodations during the recruitment process, please let us know. At Decathlon, first and foremost, we are recruiting personality and character.
Full-Time Fitness Sport Advisor (Sales Assistant) in Stockport employer: Decathlon UK Ltd
Decathlon is an exceptional employer that prioritises the growth and development of its team members, offering extensive training through Decathlon Academy and a supportive work culture that values collaboration and inclusivity. Located in Stockport, Greater Manchester, employees enjoy a vibrant environment where they can share their passion for sports while benefiting from healthy discounts, fun staff activities, and a commitment to sustainability. With opportunities for career advancement and a focus on employee well-being, Decathlon is dedicated to creating a rewarding workplace for those eager to make a difference in the world of sport.
StudySmarter Expert Advice🤫
We think this is how you could land Full-Time Fitness Sport Advisor (Sales Assistant) in Stockport
✨Tip Number 1
Get to know the company! Before your interview, dive into Decathlon's values and mission. This way, you can show off your passion for sports and how you align with their goals. It’ll make you stand out as a candidate who truly cares!
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Focus on showcasing your customer service skills and how you’d create a welcoming environment for customers. Confidence is key!
✨Tip Number 3
Bring your A-game to the interview! Dress smart-casual, and don’t forget to bring a positive attitude. Show your enthusiasm for sports and how you can contribute to the team. Remember, they want to see your personality shine!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your chat to remind them of your great conversation. It shows you’re genuinely interested and keeps you fresh in their minds!
We think you need these skills to ace Full-Time Fitness Sport Advisor (Sales Assistant) in Stockport
Some tips for your application 🫡
Show Your Passion for Sports:When writing your application, let your love for sports shine through! Share your experiences and how they connect to the role of a Fitness Sport Advisor. We want to see that enthusiasm!
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the job description. We’re looking for someone who can deliver exceptional customer service, so give us examples of how you've done this before.
Be Personable and Authentic:We value personality and character, so don’t be afraid to let your true self come through in your writing. Use a friendly tone and show us how you build relationships with customers and teammates alike.
Apply Through Our Website:To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and get you on the path to joining our team!
How to prepare for a job interview at Decathlon UK Ltd
✨Know Your Sports
Brush up on your sports knowledge! Familiarise yourself with the products and services Decathlon offers, especially those related to fitness. Being able to discuss various sports and equipment confidently will show your passion and expertise.
✨Customer Service Scenarios
Prepare for role-play scenarios that might come up during the interview. Think about how you would handle different customer situations, from providing tailored advice to resolving complaints. This will demonstrate your commitment to exceptional customer service.
✨Show Your Team Spirit
Decathlon values collaboration, so be ready to share examples of how you've worked effectively in a team. Highlight your ability to support colleagues and contribute to a positive atmosphere, as this aligns with their mission of fostering teamwork.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how Decathlon promotes sustainability. This shows your genuine interest in the role and the company’s values.
