Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, provide tailored solutions, and promote sports products.
- Company: Join Decathlon, a global leader in sporting goods, dedicated to making sports accessible for everyone.
- Benefits: Enjoy flexible hours, a vibrant team culture, and opportunities for personal growth.
- Why this job: Be part of a passionate team that inspires others to embrace an active lifestyle.
- Qualifications: No specific experience required, just a love for sports and great communication skills.
- Other info: Must be available to work evenings and weekends in a dynamic retail environment.
Select how often (in days) to receive an alert:
Location:
London – Ealing, GB, W5 5JY
Sport: Cycling
Contracted Hours: 20
Contract Type: Permanent
Important reminder: This job requires right to work in the UK.
As a sales assistant, you will be the heart and soul of the customer experience! You\’ll be the friendly face welcoming sport enthusiasts, the expert advisor guiding them through our products and services, and the collaborative teammate ensuring a smooth shopping journey across all channels – in-store, online, and beyond.
What You\’ll Do:
Deliver exceptional customer experiences by providing tailored product and service solutions:
Provide Excellent Customer Service: Connect with customers across all channels (in-store, online, social media) to understand their needs and guide them towards the best solutions for their sporting activities.
Offer a Range of Solutions: Present various products and services that meet diverse needs and budgets, including new items, used gear, rentals, and subscriptions.
Build Relationships: Cultivate positive relationships with customers to foster loyalty and encourage them to return for future purchases.
Promote Products and Services: Actively promote and sell our offer through various channels, including in-store interactions, online platforms, and social media engagement.
Facilitate Smooth Transactions: Offer different payment options and provide basic repair and personalisation services to enhance the customer experience.
Create a welcoming and accessible store environment that encourages customers to explore our diverse range of sports products and solutions:
Create a Welcoming Environment: Design and maintain customer-friendly store layouts that are accessible, safe, and encourage exploration of our sports products and solutions.
Facilitate Informed Choices: Ensure clear and accessible product information to help customers make informed decisions about their purchases.
Guarantee Product Availability: Maintain accurate stock levels and ensure both physical and digital availability of products to meet customer demand.
Prioritise Customer Safety: Maintain a safe store environment and protect customer data in line with the company’s guidelines.
Showcase Product Range: Develop visually appealing and effective product displays that highlight the breadth of our offerings and inspire customers.
Promote Sustainability: Support our commitment to sustainability through responsible waste management and promoting eco-friendly products and practices.
Who You Are:
We\’re looking for passionate individuals who are excited to join our team and contribute to our mission of moving people through the wonders of sport. You are:
A Sports Enthusiast: You have a genuine passion for sports and enjoy sharing your knowledge and enthusiasm with others.
Customer-Focused: You\’re dedicated to providing exceptional customer service and building positive relationships with every individual.
A Collaborative Teammate: You thrive in a team environment, value collaboration and cooperation, and contribute to a positive and supportive atmosphere.
An Effective Communicator: You possess strong interpersonal and communication skills, enabling you to connect with customers and colleagues from diverse backgrounds.
A Problem-Solver: You\’re resourceful, adaptable, and able to think critically to find effective solutions to challenges.
Efficient and Organised: You manage your time effectively, prioritise tasks, and maintain a high level of efficiency in a fast-paced environment.
Committed to Growth: You demonstrate a commitment to continuous learning, personal development, and supporting the growth of others.
Emotionally Intelligent: You possess strong emotional intelligence, including empathy and self-awareness, allowing you to connect with others on an emotional level and build strong relationships.
In addition to these qualities, you\’re comfortable working in a dynamic retail environment, including weekends and holidays, and are excited to contribute to the success of our team.
ADDITIONAL INFORMATION
As a Sports Advisor or Sales Assistant, you will be required to work usual retail hours including evenings and weekends.
ABOUT DECATHLON
International. Lovers of sports. Team players. Stronger together through our love of sports. At Decathlon UK, we provide Careers That Let You Play. We are driven by our mission to help more people in the UK get physically active and healthy. We are a part of the DECATHLON Group, one of the world’s leading sporting goods retailers. Headquartered in France, DECATHLON specializes in the creation of sports products and their distribution online and in stores at more than 1,700 locations in 61 countries. In the UK, it has over 50 stores nationwide and an e-commerce site that caters to nationwide delivery.
We’re an international sports retailer with 2080 stores in 56 countries, and if you look a little closer, you’ll see we’re so much more. Decathlon is dedicated to helping, inspiring and guiding you through your sports experiences. We believe that discovering new sports and being active – well, it’s an important part of life – and living well shouldn’t just be for a privileged few.
Decathlon is committed to inclusion and non-discrimination, and thus acts on a daily basis in favor of disability, a multi-generational workforce, social diversity, and equality between women and men. If, due to a disability, you require any special accommodations during the recruitment process, please let us know. At Decathlon, first and foremost, we are recruiting personality and character.
#J-18808-Ljbffr
Part-Time Cycling Sports Advisor (Sales Assistant) employer: Decathlon UK Ltd
Contact Detail:
Decathlon UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Cycling Sports Advisor (Sales Assistant)
✨Tip Number 1
Familiarise yourself with the latest cycling products and trends. Being knowledgeable about the gear and services we offer will help you connect with customers and provide tailored advice, making you stand out as a candidate.
✨Tip Number 2
Engage with the local cycling community in Ealing. Attend events or join social media groups to network with fellow enthusiasts. This not only shows your passion but also helps you understand customer needs better.
✨Tip Number 3
Demonstrate your customer service skills in real-life scenarios. Consider volunteering at local sports events or helping out in community cycling initiatives. This experience can showcase your ability to connect with customers and work in a team.
✨Tip Number 4
Prepare to discuss how you would create a welcoming environment in-store. Think about layout ideas, product displays, and customer engagement strategies that align with our mission at Decathlon to inspire and guide customers through their sports experiences.
We think you need these skills to ace Part-Time Cycling Sports Advisor (Sales Assistant)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your passion for sports and customer service experience. Use specific examples that demonstrate your ability to connect with customers and provide tailored solutions.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the job description, particularly your ability to build relationships and promote products.
Showcase Relevant Experience: If you have previous retail or sales experience, be sure to detail it. Highlight any roles where you provided exceptional customer service or worked in a team environment, as these are key aspects of the job.
Demonstrate Your Sports Knowledge: Use your application to showcase your knowledge of cycling and sports in general. Mention any relevant experiences, such as participating in sports events or working with sports products, to show your genuine interest.
How to prepare for a job interview at Decathlon UK Ltd
✨Show Your Passion for Sports
Make sure to express your enthusiasm for cycling and sports in general during the interview. Share personal experiences or stories that highlight your love for the sport, as this will resonate with the interviewers and demonstrate your genuine interest in the role.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help a customer, as this role heavily focuses on creating exceptional customer experiences.
✨Be Ready to Discuss Product Knowledge
Familiarise yourself with the products and services offered by the company. Be prepared to discuss various cycling gear, accessories, and services, and how they can meet different customer needs. This shows that you're proactive and knowledgeable.
✨Emphasise Teamwork and Collaboration
Since the role requires working closely with others, be ready to share examples of how you've successfully collaborated in a team environment. Highlight your ability to support colleagues and contribute to a positive atmosphere, which is crucial for a sales assistant.
