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- Tasks: Deliver top-notch customer service via phone, email, and social media.
- Company: Leading sports retailer in Milton Keynes with a vibrant team culture.
- Benefits: Flexible hours, employee discounts, and a fun work environment.
- Why this job: Join a passionate team and help customers enjoy their sports experience.
- Qualifications: Love for sports, strong communication skills, and problem-solving abilities.
- Other info: Evening and weekend shifts required; great for students looking for flexible work.
The predicted salary is between 24000 - 36000 £ per year.
A leading sports retailer in Milton Keynes is seeking a Customer Service Assistant. You will provide exceptional customer care through phone, email, and social media, ensuring customers leave delighted with their experience.
The ideal candidate will have a passion for sports, be people-oriented, and possess strong problem-solving skills. This role includes managing stock levels and merchandising, while fostering teamwork and collaboration. Evening and weekend availability is required.
Omnichannel Sports Customer Advisor in Milton Keynes employer: Decathlon UK Ltd
Contact Detail:
Decathlon UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Omnichannel Sports Customer Advisor in Milton Keynes
✨Tip Number 1
Get to know the company! Research their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers through various channels, it’s crucial to be clear and friendly. Role-play with a friend or family member to boost your confidence.
✨Tip Number 3
Show off your passion for sports! Whether it's sharing your favourite teams or experiences, let your enthusiasm shine through. It’ll make you stand out as someone who truly fits the role.
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application and get you on board. Plus, it’s the best way to ensure your details reach the right people quickly.
We think you need these skills to ace Omnichannel Sports Customer Advisor in Milton Keynes
Some tips for your application 🫡
Show Your Passion for Sports: When writing your application, let your love for sports shine through! Share any relevant experiences or hobbies that highlight your enthusiasm. We want to see how you connect with our brand and customers.
Tailor Your Application: Make sure to customise your CV and cover letter for the Omnichannel Sports Customer Advisor role. Highlight your customer service experience and problem-solving skills, as these are key to delighting our customers!
Be Personable and Engaging: Remember, we’re looking for someone who’s people-oriented! Use a friendly tone in your application to show us you’re approachable and ready to engage with customers across various channels.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Decathlon UK Ltd
✨Know Your Sports
Make sure you brush up on your sports knowledge before the interview. Being able to discuss recent events, popular products, or even your personal experiences with sports can show your passion and make you stand out as a candidate.
✨Customer Service Scenarios
Prepare for common customer service scenarios that might come up during the interview. Think about how you would handle difficult customers or resolve complaints. Practising these responses can help you demonstrate your problem-solving skills effectively.
✨Showcase Team Spirit
Since teamwork is key in this role, be ready to share examples of how you've successfully collaborated with others in the past. Highlighting your ability to work well in a team will resonate with the interviewers and show you're a good fit for their culture.
✨Availability Matters
Be upfront about your availability, especially for evenings and weekends. If you can show flexibility and a willingness to work when needed, it will reflect positively on your commitment to the role and the company.
