At a Glance
- Tasks: Deliver exceptional customer experiences and guide sport enthusiasts through tailored product solutions.
- Company: Join Decathlon, a leading sports retailer with a passion for sports and community.
- Benefits: Flexible hours, career development opportunities, and a fun, dynamic work environment.
- Why this job: Be the friendly face of sports, helping customers find their perfect gear and build lasting relationships.
- Qualifications: A love for sports, excellent communication skills, and a desire to help others.
- Other info: Great opportunity for growth within a supportive team culture.
The predicted salary is between 28800 - 43200 Β£ per year.
Location: London - Kensington, GB, W8 7RL
Contracted Hours: 30
Sport: Tennis
Important reminder: This job requires right to work in the UK.
As a Sport Advisor (Sales Assistant), you will be the heart and soul of the customer experience! You will be the friendly face welcoming sport enthusiasts, the expert advisor guiding them through our products and services, and the collaborative teammate ensuring a smooth shopping journey across all channels - in-store, online, and beyond.
Decathlon invests in the development of teammates so that those who want to build careers within the business are able to flourish within their roles. In a nutshell, your responsibilities will include:
- Deliver exceptional customer experiences by providing tailored product and service solutions.
- Provide Excellent Customer Service: Connect with customers across all channels (in-store, online, social media) to understand their needs and guide them towards the best solutions for their sporting activities.
- Offer a Range of Solutions: Present various products and services that meet diverse needs and budgets, including new items, used gear, rentals, and subscriptions.
- Build Relationships: Cultivate positive relationships with customers to foster loyalty and encourage them to return for future purchases.
- Promote Products and Services: Actively promote and sell our offer through various channels, including in-store interactions, online platforms, and social media engagement.
- Facilitate Smooth Transactions: Offer different payment options and assist customers during the checkout process.
Full-Time Team Sports and Racket Sports Sport Advisor (Sales Assistant) in London employer: Decathlon UK Ltd
Contact Detail:
Decathlon UK Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Full-Time Team Sports and Racket Sports Sport Advisor (Sales Assistant) in London
β¨Tip Number 1
Get to know the company inside out! Research Decathlon's values, products, and services. This way, when you chat with them, you can show off your knowledge and passion for sports, making you stand out as a candidate.
β¨Tip Number 2
Practice your pitch! Think about how you can connect your skills and experiences to the role of a Sport Advisor. Be ready to share examples of how you've delivered great customer service or built relationships in the past.
β¨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Plus, it shows you're genuinely interested in being part of the team!
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows youβre keen on joining the Decathlon family right from the start!
We think you need these skills to ace Full-Time Team Sports and Racket Sports Sport Advisor (Sales Assistant) in London
Some tips for your application π«‘
Show Your Passion for Sports: When writing your application, let your love for sports shine through! We want to see how enthusiastic you are about helping customers find the right gear for their sporting adventures.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or sales. Weβre looking for those who can connect with customers and provide tailored solutions, so share examples that showcase your skills!
Be Personable and Friendly: Remember, as a Sport Advisor, youβll be the friendly face of our brand. Use a warm and approachable tone in your application to reflect the kind of vibe we want in our team!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates during the process!
How to prepare for a job interview at Decathlon UK Ltd
β¨Know Your Sports
Brush up on your knowledge of team sports and racket sports, especially tennis. Be ready to discuss popular products, trends, and how they can enhance a customer's experience. Showing genuine passion for the sports will help you connect with the interviewers.
β¨Customer-Centric Mindset
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond to meet a customer's needs. This role is all about creating positive experiences, so showcasing your ability to connect with customers is key.
β¨Team Player Attitude
Since this position involves collaboration, be ready to share experiences where you worked effectively within a team. Highlight your communication skills and how you contribute to a positive team environment. Companies love candidates who can work well with others!
β¨Engage with the Brand
Familiarise yourself with Decathlon's values and product offerings. Show enthusiasm for their mission and how you can contribute to it. Mention any personal experiences with their products or services, as this will demonstrate your genuine interest in the brand.