At a Glance
- Tasks: Deliver top-notch customer service and support sports enthusiasts both online and in-store.
- Company: Leading sports retailer with a vibrant and energetic atmosphere.
- Benefits: Annual pay reviews, employee discounts, and fun staff sports activities.
- Why this job: Join a team that shares your passion for sports and makes customers smile.
- Qualifications: Love for sports, great communication skills, and teamwork spirit.
- Other info: Flexible hours including evenings and weekends, perfect for students.
The predicted salary is between 24000 - 36000 Β£ per year.
A leading sports retailer is seeking a passionate Customer Service Assistant in Horwich, UK. The role focuses on ensuring customer satisfaction through exceptional service both online and in-store.
Candidates should have:
- A strong passion for sports
- Excellent communication skills
- The ability to work well in a team
Benefits include:
- Annual remuneration reviews
- Employee discounts
- Staff sports activities
This position requires the flexibility to work retail hours including evenings and weekends.
Sports Customer Service Specialist in Horwich employer: Decathlon UK Ltd
Contact Detail:
Decathlon UK Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sports Customer Service Specialist in Horwich
β¨Tip Number 1
Get to know the company! Research their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Practice your communication skills! Since this role is all about customer interaction, try role-playing with a friend or family member. This will help you feel more confident when chatting with potential employers.
β¨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local sports events. Building relationships can give you insider info and might even lead to a referral!
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing passionate candidates who are eager to join our sports-loving community.
We think you need these skills to ace Sports Customer Service Specialist in Horwich
Some tips for your application π«‘
Show Your Passion for Sports: When writing your application, let your love for sports shine through! Share any personal experiences or achievements that highlight your enthusiasm and knowledge about the industry. We want to see how you connect with our brand!
Tailor Your Communication Style: Make sure your written application reflects excellent communication skills. Use clear and concise language, and donβt forget to proofread for any typos or errors. We appreciate attention to detail, so show us you care about your presentation!
Highlight Teamwork Experience: Since this role involves working well in a team, include examples of past experiences where you collaborated successfully with others. We love to see how you contribute to a positive team environment, so share those stories!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. Itβs the best way for us to receive your application and ensures youβre considered for the role. Donβt miss out on this opportunity!
How to prepare for a job interview at Decathlon UK Ltd
β¨Show Your Passion for Sports
Make sure to express your enthusiasm for sports during the interview. Share personal experiences or stories that highlight your love for the game, whether it's playing, watching, or being involved in sports activities. This will resonate with the interviewer and show that youβre genuinely interested in the role.
β¨Demonstrate Excellent Communication Skills
Prepare to showcase your communication skills by practising common customer service scenarios. Think about how you would handle difficult customers or resolve complaints. Use clear and concise language, and remember to listen actively to the interviewerβs questions.
β¨Highlight Teamwork Experience
Since the role requires working well in a team, come prepared with examples of past teamwork experiences. Discuss how you contributed to team success, resolved conflicts, or supported colleagues. This will illustrate your ability to collaborate effectively in a retail environment.
β¨Be Ready for Flexible Hours
Understand that retail hours can be demanding, including evenings and weekends. Be honest about your availability and willingness to work these hours. Showing flexibility and a positive attitude towards the schedule can set you apart from other candidates.