At a Glance
- Tasks: Diagnose and repair customer products while delivering top-notch service.
- Company: Join Decathlon, a vibrant company passionate about sports and sustainability.
- Benefits: Enjoy discounts, pension contributions, and fun team activities.
- Other info: Flexible hours with opportunities for personal growth and development.
- Why this job: Combine your love for sports with hands-on technical work in a supportive environment.
- Qualifications: A passion for sports, customer service skills, and a knack for fixing things.
The predicted salary is between 24000 - 30000 £ per year.
Important reminder: This job requires right to work in the UK.
Responsibilities
- Diagnosis of technical faults in customer products - and agreeing on the best solution with customers
- Servicing and repair of customer products within your Decathlon Store
- Ensuring that your customers have the best customer service experience
- Stock management, ordering and control
- Business performance analysis
- Creatively developing and growing the workshop operation and customer base
- Delivery of workshop KPI’s
Additional Information
As a Workshop Technician, you will be required to work usual retail hours including some evenings and weekends.
Requirements
- A sports fanatic at heart
- Bonus points for being Cytech certified, having previous workshop experience or having a knack for fixing bikes
- A master of creative solutions, spotting details others miss
- Smooth talker with top-notch people skills
- Customer service champ who loves going above and beyond
- Eager beaver for personal growth and helping others learn
- Tech-savvy enough to navigate the digital world
- Understanding of commerciality and how to grow and develop a business
- A passion for sustainability
Benefits
- Pension contribution
- Healthy discounts on all Decathlon goodies and services
- Fun weekly Staff Sports/Activities
- Pedal your way to work with the Cycle-to-Work Scheme
- Dive into top-notch training at Decathlon Academy with a catalogue of physical training courses available
- Dive into hundreds of discount vouchers with our discount hub developed by SmartSpending!
- A career pathway that is designed by you
- Being part of a team that enjoys repairing
Decathlon is committed to inclusion and non-discrimination, and thus acts on a daily basis in favor of disability, a multi-generational workforce, social diversity, and equality between women and men. If, due to a disability, you require any special accommodations during the recruitment process, please let us know. At Decathlon, first and foremost, we are recruiting personality and character.
Workshop Technician in Ealing employer: Decathlon UK Ltd
Decathlon is an exceptional employer for Workshop Technicians, offering a vibrant work culture that celebrates sports and teamwork. With a strong commitment to employee growth through tailored career pathways and extensive training opportunities at Decathlon Academy, staff enjoy healthy discounts, fun activities, and a supportive environment that values diversity and inclusion. Located in the UK, this role not only allows you to engage with fellow sports enthusiasts but also empowers you to make a meaningful impact on customer experiences and sustainability.
