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- Tasks: Provide top-notch bike maintenance and repair services while ensuring customer satisfaction.
- Company: Join Decathlon, a vibrant community passionate about sports and sustainability.
- Benefits: Enjoy career progression, profit sharing, and generous staff discounts on bikes and products.
- Why this job: Combine your love for cycling with a rewarding career that makes a positive impact.
- Qualifications: Experience in bike repairs, a passion for sports, and excellent customer service skills.
- Other info: Work in a dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
This job requires the right to work in the UK. As a Bike Mechanic in our workshop, you’ll be providing high-quality bike maintenance and repair services to help our customers enjoy their bikes for longer. The purpose of your role is to diagnose and repair mechanical and electrical problems whilst ensuring that your customers receive the best experience in the process. You’ll also be involved in recycling and repairing defective bikes in-store, playing an integral part in achieving our collective mission to help preserve our planet.
What will you benefit from?
- Career progression - At Decathlon, you choose your own career path, whether you aspire to become our next customer service manager or our next CEO - your opportunities for progression are endless!
- Profit sharing scheme - We’re one big international family who exclusively shares the profit we make with our employees.
- Quarterly bonus scheme
- Permanent contracts with fair pay - We don’t believe in zero-hour contracts.
- Cycle to work scheme - 25% discount on a bike of your choice.
- 30% staff discount on our Decathlon products.
THE MISSION
As a sports advisor for cycling, you will ensure all customers, especially our current and future cyclists, leave our stores happy. From a friendly and professional welcome to matching someone to their first or next bike, your role is to always deliver a champion shopping experience.
What’s involved?
- Mechanical and electrical repairs
- Stock management and control
- Customer Service
- Business performance analysis
Who are you?
- An active and passionate sports person
- Experienced in bike repairs and maintenance
- Problem solver and creative thinker
- People orientated with a high sense of service
- Invested in the development of yourself and others
Through your passion for cycling, you’ll share tips and experiences with users. Through our hands-on product training, you will be able to give the best cycling advice to your customers. Decathlon has shifted over the last year into an omnichannel business, so it’s essential that our sports advisors are able to assist customers in all aspects of retail shopping, whether that’s in store or online!
Additional Information
As a Bike Mechanic, you will be required to work usual retail hours including evenings and weekends. If you love bikes and want an exciting career in business, apply today! Decathlon is committed to inclusion and non-discrimination, and thus acts on a daily basis in favour of disability, a multi-generational workforce, social diversity, and equality between women and men. If, due to a disability, you require any special accommodations during the recruitment process, please let us know. At Decathlon, first and foremost, we are recruiting personality and character.
Cycles sports advisor in Cheltenham employer: Decathlon UK Ltd
Contact Detail:
Decathlon UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cycles sports advisor in Cheltenham
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Decathlon's mission and values. This way, you can show how your passion for cycling aligns with their goals, making you a standout candidate.
✨Tip Number 2
Practice makes perfect! Set up mock interviews with friends or family. Focus on common questions related to bike repairs and customer service, so you can confidently showcase your skills when it counts.
✨Tip Number 3
Don’t forget to highlight your personal experiences! Share stories about your cycling adventures or any unique bike repairs you've tackled. This will not only demonstrate your expertise but also your genuine love for the sport.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from Decathlon.
We think you need these skills to ace Cycles sports advisor in Cheltenham
Some tips for your application 🫡
Show Your Passion for Cycling: When writing your application, let your love for cycling shine through! Share your experiences and what makes you excited about bikes. We want to see that you're not just applying for a job, but that you genuinely care about helping others enjoy their cycling journey.
Highlight Relevant Experience: Make sure to mention any previous experience you have with bike repairs or customer service. We’re looking for someone who can hit the ground running, so if you've got the skills, flaunt them! Tailor your application to show how your background aligns with the role.
Be Personable and Friendly: Your written application should reflect your personality! Use a friendly tone and be approachable in your language. Remember, we’re all about delivering a champion shopping experience, so let us see that you can connect with customers even before the interview.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our Decathlon family. We can’t wait to hear from you!
How to prepare for a job interview at Decathlon UK Ltd
✨Know Your Bikes
Brush up on your bike knowledge before the interview. Be ready to discuss different types of bikes, common repairs, and maintenance tips. Showing your passion for cycling will impress them and demonstrate that you’re the right fit for the role.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This job is all about ensuring customers leave happy, so showcasing your people skills is key.
✨Show Your Problem-Solving Skills
Be ready to tackle some hypothetical scenarios during the interview. They might ask how you would handle a specific bike repair issue or a difficult customer. Think through your problem-solving process and communicate it clearly to show you can think on your feet.
✨Embrace the Company Culture
Familiarise yourself with Decathlon’s values and mission. They’re looking for someone who aligns with their commitment to sustainability and community. Share your own experiences related to these values, and express your enthusiasm for being part of their international family.
