At a Glance
- Tasks: Lead a passionate team to create exceptional shopping experiences and drive sales.
- Company: Join Decathlon, a global leader in sports retail with a vibrant culture.
- Benefits: Enjoy discounts, fun activities, and top-notch training opportunities.
- Other info: Dynamic environment with a focus on inclusion and personal growth.
- Why this job: Make a real impact on community wellbeing through sports and sustainability.
- Qualifications: Strong leadership skills and experience in retail management.
The predicted salary is between 31500 - 38500 £ per year.
International. Sport-passionate. Collaborative team members. Stronger together through our driving force to bring people together through sports to make wellbeing accessible for all. At Decathlon UK, we offer Careers That Let You Play. As part of the DECATHLON Group, one of the world's largest sports retailers headquartered in France, we specialise in creating and distributing sports products through online and physical stores across 56 countries with over 1,700 locations. With over 40+ stores in the UK, our mission is to be the spirited champion of sports and healthier living in the nation!
About the Role
As a Store Manager, you will attract customers, create exceptional shopping experiences, and lead a motivated team to drive sales and customer loyalty. Your leadership will build an inspiring store environment centered around active living, sustainability, and lasting customer connections.
Key Responsibilities
- Commercial Strategy & Local Community Engagement
- Build & Lead Commercial Projects: Co-build and execute an omnichannel commercial plan tailored to the needs of local customers.
- Product & Service Offering: Offer a high-performing, sustainable, and omnichannel range of products and services expected by local shoppers.
- Local Relationships: Build strong connections with local institutions, public authorities, trade associations, and partners to promote active living and eco-mobility.
- Data-Driven Decisions: Leverage business data and insights to guide store trajectory and performance.
- Store Operations & Customer Experience
- In-Store Business Excellence: Oversee core store operations including sales, merchandising layouts, commercial dynamism, inventory, and mass planning.
- Seasonal & National Initiatives: Execute national commercial strategies and seasonal priorities to optimize conversion rates.
- Services & Sustainability: Expand new/second-hand product offerings, repair and buyback options, and workshop services to extend product lifespans.
- Operational Efficiency: Coordinate team scheduling, hourly performance, and working conditions to ensure staff availability while meeting efficiency targets.
- Safety & Security: Enforce strict compliance with store security, data protection, customer/team safety, and commercial legislation.
- Eco-Responsibility: Manage site sustainability through waste management, energy conservation, and eco-friendly practices.
- Culture & Engagement: Foster a safe, inclusive, and motivating work environment that brings company culture to life.
- People Development: Conduct regular monthly individual reviews to support team growth, upskilling, and mentorship.
- Recruitment & Workforce Structure: Identify staffing needs, recruit talent, and align the store structure with long-term commercial goals.
- Compliance: Enforce UK employment law, staff management regulations, and social framework guidelines.
- Financial Accountability & Performance
- Trajectory & Forecasting: Formulate and manage an ambitious, deliverable annual trajectory alongside accurate monthly forecasting.
- Profitability & Cost Control: Optimize store organisation and cost ratios to maximize store turnover and overall profitability.
Candidate Requirements & Core Competencies
- Human & Interpersonal Skills: Strong prioritisation, active listening, collaboration, persuasive communication, organizational skills, and goal setting.
- Technical & Management Skills: Proven experience in store commercial policy, layout management, and omnichannel retail operations. Track record of managing store schedules, human structure, and hourly performance. Strong team development, recruitment, and UK employment law compliance experience. Financial acumen (store P&L, turnover, profit forecasting, and cost management). Capability in crisis management and security compliance.
If you’re someone who thrives in a dynamic environment, a career at Decathlon could be a great fit. Our welcoming culture, rooted in values of vitality, responsibility, generosity, and authenticity—and brought together by a shared passion for sports—offers a truly enriching experience for everyone.
Get to enjoy the following benefits and perks:
- Healthy discounts on all Decathlon goodies
- Fun weekly Staff Sports/Activities
- Pedal your way to work with the Cycle-to-Work Scheme
- Dive into top-notch training at Decathlon Academy
- Dive into hundreds of discount vouchers (think groceries, travel, shopping, and more!) with our discount hub developed by SmartSpending!
- ... and many more
Decathlon is committed to inclusion and non-discrimination, and thus acts on a daily basis in favor of disability, a multi-generational workforce, social diversity, and equality between women and men. If, due to a disability, you require any special accommodations during the recruitment process, please let us know. At Decathlon, first and foremost, we are recruiting personality and character.
Store Director- Brighton employer: Decathlon UK Ltd
Decathlon is an exceptional employer for Workshop Technicians, offering a vibrant work culture that celebrates sports and teamwork. With a strong commitment to employee growth through tailored career pathways and extensive training opportunities at Decathlon Academy, staff enjoy healthy discounts, fun activities, and a supportive environment that values diversity and inclusion. Located in the UK, this role not only allows you to engage with fellow sports enthusiasts but also empowers you to make a meaningful impact on customer experiences and sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Store Director- Brighton
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Decathlon UK Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Decathlon UK Ltd!
We think you need these skills to ace Store Director- Brighton
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Decathlon UK Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Decathlon UK Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Decathlon UK Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Decathlon UK Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
