At a Glance
- Tasks: Lead the development of AI agents, collaborating with customers and teams to create impactful solutions.
- Company: Decagon, a leading conversational AI platform redefining customer experiences.
- Benefits: Competitive salary, equity options, flexible vacation, and comprehensive health benefits.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Join a dynamic team and shape the future of AI in influential businesses.
- Qualifications: 6+ years in product management, fluent in German, strong technical and communication skills.
The predicted salary is between 145000 - 180000 € per year.
About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.
We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.
About the Team
Over the past few years, development of LLMs has evolved at a rapid pace. It’s not enough for our customers to just “set it and forget it” when it comes to AI software. Truly successful AI Agents require guidance and input throughout the development lifecycle. The Agent Product Management team drives this journey as Decagon’s in-house experts on building, deploying, and scaling AI agents. Agent PMs work directly with customers to bring their AI agents to life, and then grow each Agent into a core part of each company’s businesses.
As one of our early APM’s, you will deploy our technology into some of the world’s most influential businesses, driving real world business impact as one part Product Manager, one part AI expert.
About the Role
On the APM team you’ll own each stage of the AI Agent building process. This can include:
- Collaborating with engineering to design a new product feature
- Writing and testing prompt logic for a specific customer use case
- Working with a customer’s executive team to define their AI roadmap
You’ll partner closely with every team at Decagon: Go-To-Market, Design, Engineering, and across our leadership team. You’ll become a key source of customer insight guiding our long-term product roadmap.
APMs at Decagon own their own portfolio of agents from end-to-end and are trusted to make real impact. This role is for someone who dives deep into complex business problems, builds elegant solutions and then scales them out to millions users.
In this role, you will:
- Build, Design and optimize Enterprise-quality AI agents in collaboration with customers — understanding their workflows, pain points, and goals.
- Embed deeply within strategic customers to understand their business challenges and serve as a strategic advisor to their AI roadmap.
- Run tight feedback loops into Engineering — influence feature development based on real customer needs.
- Represent Decagon externally — working closely with customers and prospects, participating in key deployments.
Your background looks something like this:
- Have 6+ years of relevant experience (e.g., product manager, engagement manager, consultant, founder, etc.)
- Fluent in German with professional experience working and communicating in German-speaking environments.
- Deep technical acumen — able to understand and shape AI agent designs.
- Strong communication and relationship-building skills.
- Comfort working in fast-moving, ambiguous environments where you shape solutions as much as you implement them.
Even better if you have:
- A Computer Science, Engineering, or Math degree — or equivalent technical experience.
Compensation
€145k – 180K OTE + Offers Equity
Benefits
We proudly offer the following benefits for our full-time employees:
- Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- Retirement Plan (e.g., 401K, pension)
- Parental Leave
- Fertility and family building benefits through Carrot
- Daily lunches and snacks in the office to keep you at your best
These benefits are described in more detail in Decagon’s policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.
Senior Agent Product Manager - Germany in London employer: Decagon
Decagon is an exceptional employer, offering a dynamic work environment in Germany where innovation and collaboration thrive. With a strong focus on employee growth, our values foster a culture of excellence and creativity, while our comprehensive benefits package, including flexible vacation policies and family support, ensures that our team members feel valued and empowered to succeed. Join us to make a meaningful impact in the world of conversational AI, working alongside industry leaders and shaping the future of customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Agent Product Manager - Germany in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show us you’re genuinely interested in Decagon and how our AI agents are changing the game!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Senior Agent Product Manager. We want to hear how you can make an impact!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people at Decagon.
We think you need these skills to ace Senior Agent Product Manager - Germany in London
Some tips for your application 🫡
Show Your Passion for AI:When you're writing your application, let your enthusiasm for AI and customer experiences shine through. We want to see how you connect with our mission at Decagon and how you can contribute to redefining customer interactions.
Tailor Your Experience:Make sure to highlight your relevant experience in product management and AI. We’re looking for someone who can dive deep into complex problems, so share specific examples of how you've tackled similar challenges in the past.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Senior Agent Product Manager role. Remember, less is often more!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Decagon
✨Know Your AI Inside Out
Make sure you understand the fundamentals of AI and how it applies to customer experiences. Brush up on conversational AI concepts, as well as Decagon's specific technology and its applications in various industries. This will help you speak confidently about how you can contribute to their mission.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experience where you've tackled complex business problems. Highlight how you’ve built solutions that not only addressed immediate needs but also scaled effectively. This aligns perfectly with the role’s focus on driving real-world business impact.
✨Communicate Like a Pro
Since strong communication is key for this role, practice articulating your thoughts clearly and concisely. Be ready to discuss how you’ve built relationships with clients and stakeholders in previous roles, especially in German-speaking environments, as this will be crucial for success at Decagon.
✨Embrace the Fast-Paced Environment
Decagon thrives in a dynamic setting, so be prepared to discuss how you handle ambiguity and adapt quickly. Share instances where you’ve successfully navigated fast-moving projects or environments, demonstrating your ability to shape solutions while implementing them.
