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For Companies At a Glance
- Tasks: Lead the development of AI agents, collaborating with customers and teams to create impactful solutions.
- Company: Decagon, a leading conversational AI platform redefining customer experiences.
- Benefits: Competitive salary, equity options, generous vacation, and comprehensive health benefits.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Join a dynamic team shaping the future of AI in major enterprises.
- Qualifications: 6+ years experience, fluent in German, strong technical and communication skills.
The predicted salary is between 145000 - 200000 ÂŁ per year.
About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.
About the Team
Over the past few years, development of LLMs has evolved at a rapid pace. It’s not enough for our customers to just “set it and forget it” when it comes to AI software. Truly successful AI Agents require guidance and input throughout the development lifecycle. The Agent Product Management team drives this journey as Decagon’s in-house experts on building, deploying, and scaling AI agents. Agent PMs work directly with customers to bring their AI agents to life, and then grow each Agent into a core part of each company’s businesses. As one of our early APM’s, you will deploy our technology into some of the world’s most influential businesses, driving real world business impact as one part Product Manager, one part AI expert.
About the Role
On the APM team you’ll own each stage of the AI Agent building process. This can include:
- Collaborating with engineering to design a new product feature
- Writing and testing prompt logic for a specific customer use case
- Working with a customer’s executive team to define their AI roadmap
You’ll partner closely with every team at Decagon: Go-To-Market, Design, Engineering, and across our leadership team. You’ll become a key source of customer insight guiding our long‑term product roadmap. APMs at Decagon own their own portfolio of agents from end-to-end and are trusted to make real impact. This role is for someone who dives deep into complex business problems, builds elegant solutions and then scales them out to millions users.
In this role, you will:
- Build, Design and optimize Enterprise‑quality AI agents in collaboration with customers — understanding their workflows, pain points, and goals.
- Embed deeply within strategic customers to understand their business challenges and serve as a strategic advisor to their AI roadmap.
- Run tight feedback loops into Engineering — influence feature development based on real customer needs.
- Represent Decagon externally — working closely with customers and prospects, participating in key deployments.
Your background looks something like this:
- Have 6+ years of relevant experience (e.g., product manager, engagement manager, consultant, founder, etc.).
- Fluent in German with professional experience working and communicating in German‑speaking environments.
- Deep technical acumen — able to understand and shape AI agent designs.
- Strong communication and relationship‑building skills.
- Comfort working in fast‑moving, ambiguous environments where you shape solutions as much as you implement them.
Even better if you have:
- A Computer Science, Engineering, or Math degree — or equivalent technical experience.
Compensation
£145k – £200K + Offers Equity Benefits
We proudly offer the following benefits for our full‑time employees:
- Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave).
- Medical, Dental, and Vision benefits for you and your family.
- Life Insurance and Disability Benefits.
- Retirement Plan (e.g., 401K, pension).
- Parental Leave.
- Fertility and family building benefits through Carrot.
- Daily lunches and snacks in the office to keep you at your best.
Senior Agent Product Manager - German Speaking in London employer: Decagon
Contact Detail:
Decagon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Agent Product Manager - German Speaking in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Decagon. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by diving deep into Decagon's products and values. Show us how your experience aligns with our mission to redefine customer experiences.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills can help us build and optimise AI agents. Confidence is key when showcasing your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. We’re excited to see what you bring to the table!
We think you need these skills to ace Senior Agent Product Manager - German Speaking in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Agent Product Manager role. Highlight your experience in product management and any relevant work with AI technologies. We want to see how your skills align with our mission at Decagon!
Show Off Your German Skills: Since this role requires fluency in German, don’t forget to showcase your language skills! Whether it’s in your CV or cover letter, let us know about your professional experience in German-speaking environments. We love seeing candidates who can communicate effectively in both languages.
Demonstrate Your Technical Acumen: We’re looking for someone with a strong understanding of AI agent designs. In your application, share examples of how you’ve tackled complex technical challenges in the past. This will help us see your deep technical acumen and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the Decagon team!
How to prepare for a job interview at Decagon
✨Know Your AI Inside Out
Make sure you understand the fundamentals of AI and how conversational agents work. Brush up on recent advancements in LLMs and be ready to discuss how they can be applied in real-world scenarios, especially in customer experience.
✨Speak Their Language
Since this role requires fluency in German, practice your language skills before the interview. Be prepared to answer questions in German and demonstrate your ability to communicate effectively in a professional setting.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've tackled complex business problems. Highlight how you built solutions and scaled them, as this aligns with what Decagon is looking for in an APM.
✨Engage with the Team's Values
Familiarise yourself with Decagon's core values: Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle. Think of ways you can embody these values in your responses and show how you align with their culture.