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For Companies At a Glance
- Tasks: Manage HR processes and create unique employee experiences in a fast-growing tech company.
- Company: Decagon, a leading conversational AI platform with a vibrant culture.
- Benefits: Medical, dental, generous time off, and daily meals to keep you energised.
- Why this job: Be a founding member of the People team and shape an outstanding employee experience.
- Qualifications: 4+ years in HR, strong organisational skills, and knowledge of HR practices.
- Other info: Exciting opportunity for growth in a dynamic environment.
The predicted salary is between 30000 - 50000 ÂŁ per year.
About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, email, and voice, resolving millions of customer inquiries across every language and at any time.
About the Team
Decagon is growing fast, and so is our team. As we expand, we're building the systems, programs and culture that make Decagon not just a leading AI company but an incredible place to work. The People team builds the infrastructure that keeps Decagon running smoothly and ensures every employee’s experience is intentional and efficient. As a team, we manage the full employee lifecycle from onboarding to development to engagement, creating programs that help our people thrive. Our work lays the foundation for how Decagon supports its people and sustains the culture that makes Decagon unique.
About the Role
We’re looking for our first EMEA HR Generalist to join our newly established UK team to help shape an outstanding employee experience. You’ll work closely with our Global People team and local leadership as the point person for the HR team in the region. This role is perfect for someone who thrives on managing the HR fundamentals within the region and loves creating unique employee experiences. You’ll play a key role in refining our processes, supporting our people and building the foundation for a world-class employee experience as Decagon continues to grow. As a founding member of the People team, you’ll have the opportunity to learn, experiment and make a meaningful impact on how our People function evolves.
What You’ll Do
- Own in-region employee onboarding and off‑boarding to ensure a seamless employee experience.
- Collaborate closely with the global and local talent teams to assure they are informed on any people‑related changes or enhancements.
- Support the global team on any benefit or leave‑related items within the region.
- Serve as a first point of contact for local employee inquiries – helping team members navigate policies, systems, and processes.
- Drive global performance and engagement programs including review cycles and feedback processes within the region.
- Drive process improvements that enhance efficiency and spearhead strategic initiatives.
- Contribute ideas as we design and scale new People programs and policies to assure we are being locally sensitive.
Who You Are
- 4+ years of experience in HR, People Operations, or Administration.
- Serve as an expert in your field within the United Kingdom and across broader European landscape.
- Exceptionally organized, detail‑oriented, and able to manage multiple priorities at once.
- Knowledge of fundamental HR practices including employment law, compensation, hiring, performance management, coaching, and employee relations for the region.
- Clear written and verbal communication skills with the ability to be resourceful.
- Discretion and professionalism handling confidential information.
- Naturally collaborative, with a growth mindset and curiosity to learn.
- Excited to join as a founding member of a growing People Department at a fast‑scaling company.
- Open to being based in office several days per week.
Benefits
- Medical, dental, and vision benefits.
- Generous time off, including 20 days statutory annual leave, 8 UK public holidays, and a company‑wide holiday break.
- Daily lunches, dinners and snacks in the office to keep you at your best.
Base Pay Range
Pay will be based on your skills and experience – discuss with your recruiter to learn more.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Human Resources
Industries
Software Development
Human Resources Generalist, EMEA in London employer: Decagon
Contact Detail:
Decagon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Human Resources Generalist, EMEA in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. Tailor your responses to highlight how your experience aligns with their values and needs. Show them you’re not just another candidate!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm and professionalism, which are key traits they’ll be looking for.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it helps us keep track of your application more easily.
We think you need these skills to ace Human Resources Generalist, EMEA in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the HR Generalist role. Highlight your knowledge of HR practices and any relevant achievements that showcase your ability to enhance employee experiences.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're excited about joining Decagon. Share specific examples of how you've contributed to employee engagement or process improvements in your previous roles.
Showcase Your Communication Skills: Since clear communication is key in HR, ensure your application materials are well-written and free of errors. This is your chance to demonstrate your attention to detail and professionalism.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to shape our People team!
How to prepare for a job interview at Decagon
✨Know Your HR Fundamentals
Make sure you brush up on your knowledge of HR practices, especially those relevant to the UK and EMEA. Be ready to discuss employment law, performance management, and employee relations, as these are key areas for the role.
✨Showcase Your Organisational Skills
As an HR Generalist, being organised is crucial. Prepare examples from your past experience where you successfully managed multiple priorities or streamlined processes. This will demonstrate your ability to handle the demands of the role.
✨Emphasise Collaboration
Since this role involves working closely with both global and local teams, highlight your collaborative experiences. Share specific instances where you’ve worked with diverse teams to achieve a common goal, showcasing your teamwork skills.
✨Be Ready to Discuss Employee Experience
Decagon values creating unique employee experiences. Think about how you can contribute to this and be prepared to share ideas on enhancing onboarding, engagement, and overall employee satisfaction during the interview.
