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- Tasks: Lead strategic accounts and drive growth in a dynamic, innovative environment.
- Company: Join Decagon, a leader in conversational AI transforming customer experiences.
- Benefits: Enjoy competitive salary, comprehensive health benefits, and flexible vacation policy.
- Why this job: Make a real impact by collaborating with top brands and cutting-edge technology.
- Qualifications: 7+ years in strategic sales with strong communication and negotiation skills.
- Other info: Work in a vibrant office with daily meals and excellent career advancement opportunities.
Decagon is the leading conversational AI platform that empowers brands to deliver concierge customer experiences. Our AI agents provide intelligent, humanâlike responses across chat, email, and voice, resolving millions of inquiries in multiple languages around the clock. Since emerging from stealth, we have partnered with industry leaders such as Hertz, Eventbrite, Duolingo, and others, and have raised over $200M from top investors.
We are seeking a strategic, productâoriented leader to own and grow our largest enterprise accounts. In a highly autonomous environment, you will spearhead the expansion of Decagon's footprint within key logos, collaborating closely with our engineering and product teams to deliver customized solutions that close highâimpact deals.
Responsibilities- Develop a strategy to enter and close key strategic logos for Decagon.
- Build trusted relationships with stakeholders at all levels of target accounts, including CX, product, and operations leaders.
- Understand customer business challenges and strategic priorities to uncover expansion opportunities.
- Collaborate with founders, engineering, and delivery strategists to tailor solutions that meet customer needs.
- Forecast and report on pipeline and revenue accurately.
- Execute account plans that drive strategic deals.
- Provide product and leadership teams with insights to influence the company roadmap.
- Maintain deep knowledge of Decagon's products, services, and industry trends.
- Travel moderately as required.
- 7+ years of experience in strategic or enterprise sales.
- Proven track record of growing revenue and expanding business with large, complex accounts.
- Excellent communication, presentation, and negotiation skills.
- Strong business acumen and ability to engage the Câsuite.
- Consultative, valueâbased selling approach.
- Ability to manage multiple stakeholders and crossâfunctional initiatives.
- Bachelor's degree or equivalent work experience.
- Bonus: experience selling AI or customerâsupport/experience software.
- Medical, dental, and vision benefits.
- Takeâwhatâyouâneed vacation policy.
- Daily lunches, dinners, and snacks in the office.
Director, Strategic Accounts in London employer: Decagon
Contact Detail:
Decagon Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Director, Strategic Accounts in London
â¨Tip Number 1
Network like a pro! Reach out to connections in the industry, attend events, and engage on platforms like LinkedIn. We canât stress enough how personal connections can open doors that applications alone canât.
â¨Tip Number 2
Prepare for those interviews! Research Decagonâs products and recent news, and think about how your experience aligns with their needs. We want you to walk in feeling confident and ready to impress!
â¨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We recommend mentioning something specific from your conversation to show you were engaged and interested.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Director, Strategic Accounts in London
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV speaks directly to the role of Director, Strategic Accounts. Highlight your experience in strategic sales and any relevant achievements that showcase your ability to grow revenue with large accounts.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about Decagon and how your skills align with our mission. Be specific about how you can contribute to our growth and success.
Showcase Your Communication Skills: Since this role involves engaging with C-suite executives, make sure your application reflects your excellent communication and presentation skills. Use clear, concise language and demonstrate your ability to convey complex ideas simply.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. Itâs the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Decagon
â¨Know Your Stuff
Before the interview, dive deep into Decagon's products and services. Understand their conversational AI platform inside out, and be ready to discuss how it can solve customer challenges. This shows your genuine interest and helps you connect with the interviewers.
â¨Build Relationships
Since the role involves engaging with stakeholders at various levels, practice how you'll build rapport. Think of examples from your past where you've successfully established trust with clients or partners. Be prepared to share these stories during the interview.
â¨Showcase Your Strategy Skills
Prepare to discuss your approach to developing strategies for entering and closing key accounts. Have a few case studies ready that highlight your strategic thinking and how you've driven revenue growth in previous roles. This will demonstrate your capability to excel in this position.
â¨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about Decagon's future plans, product development, and how they measure success in strategic accounts. This not only shows your enthusiasm but also helps you gauge if the company aligns with your career goals.
