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For Companies At a Glance
- Tasks: Manage HR processes and create unique employee experiences in a fast-growing tech company.
- Company: Decagon, a leading conversational AI platform with a vibrant culture.
- Benefits: Medical, dental, generous time off, and daily meals to keep you energised.
- Why this job: Be a founding member of the People team and shape an outstanding employee experience.
- Qualifications: 4+ years in HR, strong organisational skills, and knowledge of employment law.
- Other info: Join a dynamic environment with opportunities for growth and learning.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, email, and voice, resolving millions of customer inquiries across every language and at any time.
About the Team
Decagon is growing fast, and so is our team. As we expand, we're building the systems, programs and culture that make Decagon not just a leading AI company but an incredible place to work. The People team builds the infrastructure that keeps Decagon running smoothly and ensures every employee’s experience is intentional and efficient. As a team, we manage the full employee lifecycle from onboarding to development to engagement, creating programs that help our people thrive. Our work lays the foundation for how Decagon supports its people and sustains the culture that makes Decagon unique.
About the Role
We're looking for our first EMEA HR Generalist to join our newly established UK team to help shape an outstanding employee experience. You'll work closely with our Global People team and local leadership as the point person for the HR team in the region. This role is perfect for someone who thrives on managing the HR fundamentals within the region and loves creating unique employee experiences. You’ll play a key role in refining our processes, supporting our people and building the foundation for a world-class employee experience as Decagon continues to grow. As a founding member of the People team, you’ll have the opportunity to learn, experiment and make a meaningful impact on how our People function evolves.
What You’ll Do
- Own in-region employee onboarding and off‑boarding to ensure a seamless employee experience.
- Collaborate closely with the global and local talent teams to assure they are informed on any people‑related changes or enhancements.
- Support the global team on any benefit or leave‑related items within the region.
- Serve as a first point of contact for local employee inquiries – helping team members navigate policies, systems, and processes.
- Drive global performance and engagement programs including review cycles and feedback processes within the region.
- Drive process improvements that enhance efficiency and spearhead strategic initiatives.
- Contribute ideas as we design and scale new People programs and policies to assure we are being locally sensitive.
Who You Are
- 4+ years of experience in HR, People Operations, or Administration.
- Serve as an expert in your field within the United Kingdom and across broader European landscape.
- Exceptionally organized, detail‑oriented, and able to manage multiple priorities at once.
- Knowledge of fundamental HR practices including employment law, compensation, hiring, performance management, coaching, and employee relations for the region.
- Clear written and verbal communication skills with the ability to be resourceful.
- Discretion and professionalism handling confidential information.
- Naturally collaborative, with a growth mindset and curiosity to learn.
- Excited to join as a founding member of a growing People Department at a fast‑scaling company.
- Open to being based in office several days per week.
Benefits
- Medical, dental, and vision benefits.
- Generous time off, including 20 days statutory annual leave, 8 UK public holidays, and a company‑wide holiday break.
- Daily lunches, dinners and snacks in the office to keep you at your best.
Base Pay Range
Pay will be based on your skills and experience – discuss with your recruiter to learn more.
Seniority Level: Mid‑Senior level
Employment Type: Full‑time
Job Function: Human Resources
Industries: Software Development
Human Resources Generalist, EMEA employer: Decagon
Contact Detail:
Decagon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Human Resources Generalist, EMEA
✨Tip Number 1
Network like a pro! Reach out to people in the HR field, especially those at Decagon or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching Decagon's culture and values. Show us how your experience aligns with our mission to create outstanding employee experiences. Tailor your answers to reflect what we’re all about!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to refine your responses. The more comfortable you are, the better you'll shine when it’s time to impress us.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Decagon.
We think you need these skills to ace Human Resources Generalist, EMEA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Generalist role. Highlight your experience in employee onboarding, performance management, and any specific HR practices relevant to the UK and EMEA regions. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for creating unique employee experiences and how you can contribute to our People team. Let us know why you’re excited about joining Decagon and what makes you a great fit.
Showcase Your Communication Skills: Since clear communication is key in HR, make sure your application reflects this. Use concise language and structure your documents well. We appreciate a professional tone, but don’t be afraid to let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on being part of our growing team!
How to prepare for a job interview at Decagon
✨Know Your HR Fundamentals
Brush up on your knowledge of HR practices, especially those relevant to the UK and EMEA region. Be prepared to discuss employment law, performance management, and employee relations, as these are crucial for the role.
✨Showcase Your Organisational Skills
Since the role requires managing multiple priorities, come ready with examples of how you've successfully organised tasks in previous positions. Highlight any tools or methods you use to stay organised and efficient.
✨Demonstrate Collaboration
As a founding member of the People team, you'll need to work closely with global and local teams. Share experiences where you've collaborated effectively, and be ready to discuss how you would approach working with diverse teams.
✨Be Ready to Innovate
Decagon is looking for someone who can contribute ideas for new People programs. Think about innovative HR initiatives you've implemented or would like to see, and be prepared to discuss how they could enhance employee experience.
