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For Companies At a Glance
- Tasks: Manage the full sales cycle for enterprise accounts and generate revenue.
- Company: Join Decagon, a leading conversational AI platform transforming customer experience.
- Benefits: Enjoy health benefits, flexible vacation, and career growth in a fast-paced environment.
- Why this job: Accelerate your career while shaping the future of AI-driven customer interactions.
- Qualifications: 4+ years as a top-performing Account Executive with a proven track record.
- Other info: Be part of a dynamic team in our London office, driving innovation together.
The predicted salary is between 43200 - 60000 ÂŁ per year.
About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human‑like responses across chat, email, and voice, resolving millions of customer inquiries across every language and at any time. Since coming out of stealth, Decagon has experienced rapid growth. We partner with industry leaders like Hertz, Eventbrite, Duolingo, Oura, Bilt, Curology, and Samsara to redefine customer experience at scale. We’ve raised over $200M from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels such as the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo. We’re an in‑office company, driven by a shared commitment to excellence and velocity. Our values—customers are everything, relentless momentum, winner’s mindset, and stronger together—shape how we work and grow as a team.
About The Role
We are looking for an Enterprise Account Executive with a self‑starter mindset and builders mentality to join our GTM Sales Team. This is an opportunity to accelerate your career—a role that allows you to define and iterate on our sales motion, provide customer feedback to shape our roadmap, and generate revenue to grow our sales business. Decagon is a fully in‑person company based in our London office.
Responsibilities
- Manage the full sales cycle for enterprise accounts, from self‑lead generation and qualification through negotiation, closing, and renewals.
- Generate a pipeline from ICP accounts via value‑driven outbounding.
- Collaborate with Solutions Engineering, Product, Engineering, and Marketing teams to ensure customer success.
- Foster strong relationships with key stakeholders, including C‑suite executives, to drive positive ROI and long‑term partnerships.
- Leverage internal executive team to accelerate deal cycles and secure buy‑in from top‑level client decision‑makers.
- Play a key role in shaping go‑to‑market motion and influence how we engage and close key accounts.
Qualifications
- 4+ years of experience as a top‑performing Account Executive with a strong track record of success.
- Experience in complex solution sales and consistently closing 7‑figure deals.
- Consistent performance meeting pipeline generation targets for net new business.
Nice To Have
- Previous experience selling AI or Customer Support/Experience software.
- Experience as an early sales hire at a fast‑growing start‑up.
Benefits
- Health, dental, and vision insurance
- Take what you need vacation policy
- Career growth opportunities within a fast‑growing AI company
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Sales and Business Development
Industries: Software Development
Enterprise Account Executive, Europe employer: Decagon
Contact Detail:
Decagon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Account Executive, Europe
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at Decagon. A friendly chat can open doors you didn’t even know existed!
✨Tip Number 2
Prepare for those interviews! Research Decagon’s products and their impact on customer experience. Be ready to discuss how your skills align with their values—show them you’re not just another candidate, but the perfect fit for their team.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the best choice for the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Enterprise Account Executive, Europe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Enterprise Account Executive role. Highlight your experience in complex solution sales and any relevant achievements that showcase your ability to close big deals. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about AI and customer experience. Share specific examples of how you've driven success in previous roles, and don’t forget to mention why you’re excited about joining Decagon.
Showcase Your Sales Skills: In your application, be sure to highlight your sales skills and any experience with C-suite executives. We love candidates who can demonstrate their ability to build strong relationships and drive positive ROI for clients. Let us know how you’ve done this in the past!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your materials in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Decagon
✨Know Your Stuff
Before the interview, dive deep into Decagon's products and their impact on customer experience. Understand how their AI platform works and be ready to discuss how your skills can contribute to their mission of delivering concierge-level service.
✨Showcase Your Sales Success
Prepare to share specific examples of your past achievements in complex solution sales. Highlight any 7-figure deals you've closed and how you generated leads. This will demonstrate your capability to manage the full sales cycle effectively.
✨Build Relationships
Since the role involves fostering relationships with C-suite executives, think about how you can convey your relationship-building skills. Be ready to discuss strategies you've used to engage high-level stakeholders and drive long-term partnerships.
✨Embrace the Company Culture
Decagon values a winner’s mindset and teamwork. During the interview, reflect these values in your responses. Share experiences that showcase your commitment to excellence and how you thrive in collaborative environments.
