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- Tasks: Manage the full sales cycle for enterprise accounts and generate new business.
- Company: Join Decagon, a leading conversational AI platform redefining customer experiences.
- Benefits: Enjoy health insurance, generous time off, and career growth opportunities.
- Why this job: Accelerate your career in a fast-growing AI company with a dynamic team.
- Qualifications: 4+ years of successful sales experience, especially in complex solution sales.
- Other info: Be part of a vibrant office culture in London with top-tier investors backing us.
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships.
We’re an in-office company based in our London office, focused on excellence and velocity. Our values — Just get it done, Invent what customers want, Winner’s mindset, and The Polymath Principle — shape how we work and grow as a team.
We are looking for an Enterprise Account Executive with a self-starter mindset and builders mentality to join our GTM Sales Team. This is an opportunity to accelerate your career - you will play an important role in defining and iterating our sales motion, providing customer feedback to help shape our roadmap, and generating revenue to grow our sales business.
Responsibilities:- Manage the full sales cycle for enterprise accounts, from self lead generation and qualification through negotiation, closing, and renewals.
- Generate a pipeline from ICP accounts via value-driven outbounding.
- Collaborate with Solutions Engineering, Product, Engineering, and Marketing team to ensure customer success.
- Foster strong relationships with key stakeholders, including C-suite executives, to drive positive ROI and long term partnerships.
- Leverage internal executive team to accelerate deal cycles and securing buy-in from top-level client decision-makers.
- Play a key role in shaping go-to-market motion and influence how we engage and close key accounts.
- 4+ years of experience as a top-performing Account Executive with a strong track record of success.
- Experience in complex solution sales and consistently closing 7 figure deals.
- Consistent performance meeting pipeline generation targets for net new business.
- Previous experience selling AI or Customer Support/Experience software.
- Experience as an early sales hire at a fast growing start-up.
- Health, dental, and vision insurance.
- Generous time off, including 20 days statutory annual leave, 8 UK public holidays, and a company-wide holiday break.
- Career growth opportunities within a fast-growing AI company.
Compensation Range: £180K - £250K
Enterprise Account Executive employer: Decagon
Contact Detail:
Decagon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Account Executive
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their products and how they fit into the market. This will help you tailor your responses and show that you’re genuinely interested in what they do.
✨Tip Number 3
Practice your pitch! Be ready to talk about your achievements and how they relate to the role. Use specific examples that highlight your skills and successes, especially in complex solution sales. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Decagon and ready to contribute to redefining customer experiences.
We think you need these skills to ace Enterprise Account Executive
Some tips for your application 🫡
Show Your Sales Savvy: When you're crafting your application, make sure to highlight your sales achievements. We want to see those impressive numbers and how you've closed big deals in the past. Don’t be shy about showcasing your experience with complex solution sales!
Tailor Your Approach: Take a moment to tailor your application to our values and the role. Mention how you embody a winner’s mindset or how you’ve invented solutions that customers actually want. This will show us you’re not just another applicant but someone who truly gets what we’re about.
Be Authentic: We love authenticity! Let your personality shine through in your written application. Share your passion for AI and customer experiences, and don’t hesitate to include a bit of your story. We’re looking for someone who fits into our team culture.
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures it lands in the right hands. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Decagon
✨Know Your Stuff
Before the interview, dive deep into Decagon's conversational AI platform. Understand their technology and how it empowers brands to enhance customer experiences. This knowledge will help you articulate how your skills align with their mission and values.
✨Showcase Your Sales Success
Prepare to discuss specific examples of your past sales achievements, especially those involving complex solution sales and high-value deals. Highlight your experience in managing the full sales cycle and how you've successfully generated pipelines from ideal customer profiles.
✨Build Relationships
Since the role involves fostering relationships with C-suite executives, think about how you can demonstrate your ability to connect with key stakeholders. Share stories that illustrate your relationship-building skills and how they led to positive ROI for previous clients.
✨Embrace the Company Culture
Familiarise yourself with Decagon's values like 'Just get it done' and 'Invent what customers want'. During the interview, reflect these values in your responses. Show that you have a winner’s mindset and are ready to contribute to a fast-paced, innovative environment.
