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For Companies At a Glance
- Tasks: Welcome guests, manage appointments, and ensure a positive experience.
- Company: Join Ideal Dental, a rapidly growing dental group focused on patient care and innovation.
- Benefits: Enjoy medical insurance, discounted dental benefits, paid holidays, and a scholarship program.
- Why this job: Make a real difference in patients' lives while growing your career in a supportive environment.
- Qualifications: A friendly smile, strong communication skills, and a passion for customer service are essential.
- Other info: This is an entry-level, full-time position with potential travel to new offices.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join to apply for the Front Office Associate role at DECA Dental Group
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Join to apply for the Front Office Associate role at DECA Dental Group
Front Office Associate – Join us and be part of a culture where your smile truly matters.
At Ideal Dental, we’re on a mission to revolutionize dental care—and we want you to be part of the journey! As one of North America\’s fastest-growing dental groups, we\’re driven by our vision to provide exceptional, comprehensive dental services all under one roof. Established in 2008, we’re proud to be clinician-founded and clinician-led, with a focus on patient-centered care and an unwavering commitment to innovation and growth.
Job Summary
As a Front Office Associate at Ideal Dental, you will play a key role in delivering exceptional care and support to both our patients and dental team. You’ll be empowered with the training, tools, and resources to advance your career while making a real difference in the lives of those you serve. Every day, you’ll help create beautiful smiles and contribute to the health and well-being of the community.
Responsibilities
- Welcome guests with a warm, friendly, first impression as their go-to point of contact
- Deliver outstanding customer service and ensuing each guest has a positive experience
- Efficiently managing appointment confirmations and adjusting schedules to keep things running smoothly
- Coordinating financial agreements and ensuring clarity for guests
- Maintaining a clear, organized, and inviting office environment for both the guests and team members
- Assisting with other tasks as needed to support the office and team
What do you need to have to be a part of our team?
- A welcoming smile and positive attitude that makes every guests feel at home
- Exceptional communication and customer service skills to foster strong connections with guests
- A passion for serving and engaging with guests, ensuring their needs are met with care
- DeNovo Offices: New acquired offices may require travel.
Why You’ll Love It Here
At Ideal Dental, we’re committed to helping you grow professionally, providing you with opportunities to expand your skills, work with cutting-edge technology, and make a lasting impact on your patients. If you’re passionate about dental care, thrive in a dynamic, supportive environment, and want to be part of a team that values both excellence and compassion, this is the place for you.
- MONTHLY BONUS POTENTIAL
- Medical insurance.
- Discounted dental benefits for the employee, their spouse, and dependent children.
- Paid holidays.
- Paid Time Off (PTO).
- 401K.
- Employee scholarship program.
At Ideal Dental, we’re dedicated to putting smiles on the faces of our guests and our team. We foster a supportive, positive environment where every team member can thrive, grow, and enjoy their work. Join us and be part of a culture where your smile truly matters
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Industries
Hospitals and Health Care
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Front Office Associate employer: DECA Dental Group
Contact Detail:
DECA Dental Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Associate
✨Tip Number 1
Make sure to showcase your customer service skills during any interactions you have with the team. Whether it's through networking or informal chats, demonstrate your ability to connect with people and create a welcoming atmosphere.
✨Tip Number 2
Familiarise yourself with the dental industry and the specific services offered by Ideal Dental. This knowledge will not only help you stand out but also show your genuine interest in the role and the company.
✨Tip Number 3
Engage with current employees on platforms like LinkedIn. Ask them about their experiences and what they love about working at Ideal Dental. This can provide valuable insights and help you tailor your approach.
✨Tip Number 4
Prepare to discuss how you would handle various customer service scenarios during interviews. Think of examples from your past experiences that highlight your problem-solving skills and ability to maintain a positive environment.
We think you need these skills to ace Front Office Associate
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and required skills for the Front Office Associate position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of Ideal Dental's mission and values that resonate with you, and explain how you can contribute to their vision of exceptional patient care.
Highlight Relevant Experience: In your CV, emphasise any previous customer service roles or experiences that demonstrate your communication skills and ability to create a welcoming environment. Use specific examples to illustrate your achievements in similar positions.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Front Office Associate.
How to prepare for a job interview at DECA Dental Group
✨Show Your Smile
As a Front Office Associate, your smile is your best asset. Make sure to greet everyone with warmth and positivity during the interview. This will not only reflect your personality but also demonstrate your understanding of the role's emphasis on creating a welcoming environment.
✨Highlight Customer Service Skills
Prepare examples from your past experiences that showcase your exceptional communication and customer service skills. Think about situations where you went above and beyond to ensure a positive experience for customers, as this aligns perfectly with the company's mission.
✨Demonstrate Organisational Skills
Since the role involves managing appointments and maintaining an organised office environment, be ready to discuss how you prioritise tasks and keep things running smoothly. Share any relevant experiences that highlight your ability to handle multiple responsibilities efficiently.
✨Express Passion for Dental Care
Show your enthusiasm for the dental field and patient care. Research Ideal Dental's values and mission, and be prepared to explain why you want to be part of their team. This will help convey your genuine interest in contributing to their vision of exceptional dental services.
