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- Tasks: Manage daily operations, patient service, team development, and office performance.
- Company: Join Ideal Dental, a rapidly growing dental group focused on patient care and innovation.
- Benefits: Enjoy medical insurance, paid time off, bonuses, and discounted dental benefits for your family.
- Why this job: Be part of a supportive culture that values growth, compassion, and making a difference in patients' lives.
- Qualifications: 2 years of management experience preferred; strong communication and leadership skills required.
- Other info: Opportunities for travel to new offices and a chance to work with cutting-edge technology.
The predicted salary is between 36000 - 60000 £ per year.
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Dental Office Manager – Join us. Where your smile truly matters!
At Ideal Dental, we’re on a mission to revolutionize dental care—and we want you to be part of the journey! As one of North America\’s fastest-growing dental groups, we\’re driven by our vision to provide exceptional, comprehensive dental services all under one roof. Established in 2008, we’re proud to be clinician-founded and clinician-led, with a focus on patient-centered care and an unwavering commitment to innovation and growth.
Job Summary
A Dental Office Manager is responsible for overseeing all day-to-day operations of the dental office to ensure smooth and efficient functioning. This includes managing patient service issues to guarantee high levels of guest satisfaction, fostering office morale to promote a positive company culture, and creating staff schedules. The Dental Office Manager is expected to complete daily and monthly reports and take on additional responsibilities as required to support the office\’s needs. Every day, you’ll help create beautiful smiles and contribute to the health and well-being of the community.
Responsibilities
- Oversee Daily Operations: Ensure the dental office runs smoothly by managing all day-to-day activities, from patient flow to team coordination.
- Deliver Exceptional Patient Service: Address and resolve patient service issues with professionalism and care, ensuring every guest leaves with a positive experience.
- Develop and Manage Team: Lead, mentor, and support the dental team, providing opportunities for professional development while ensuring the team works collaboratively to achieve office goals.
- Foster Team Morale: Build and maintain a supportive, engaging work environment that aligns with our company culture and inspires the team to excel.
- Staff Scheduling: Create and manage efficient staff schedules, balancing office needs with team availability to ensure optimal coverage and productivity.
- Audit Patient Accounts: Review and verify patient accounts for accuracy, ensuring all billing and records are in top shape.
- Guide Treatment Plans: Present treatment options clearly and compassionately, assisting patients in overcoming financial barriers and helping them make informed decisions.
- Track Office Performance: Complete daily and monthly reports, analyzing key metrics to help drive office efficiency and growth.
- Support Office Needs: Take on additional duties as required, contributing to the overall success of the office in various capacities.
- Travel for DeNovo Offices: Be flexible and open to traveling to newly acquired DeNovo offices as needed to support their integration and ensure seamless operations.
What do you need to have to be a part of our team?
- A minimum of 2 years of management experience, with dental experience preferred to bring expertise to the role.
- A high school diploma or equivalent.
- A welcoming smile and a positive attitude that creates a friendly and inviting atmosphere for both patients and staff.
- Strong communication and customer service skills to ensure effective interaction with patients and team members.
- Proven leadership abilities, with a talent for leading by example and motivating the team to succeed.
- A natural desire and ability to connect with and serve guests, ensuring they feel valued and well cared for.
- Excellent multi-tasking skills, with the ability to stay organized and focused while working in a fast-paced environment.
- DeNovo Offices: New or acquired offices may require travel.
Why You’ll Love It Here
At Ideal Dental, we’re committed to helping you grow professionally, providing you with opportunities to expand your skills, work with cutting-edge technology, and make a lasting impact on your patients. If you’re passionate about dental care, thrive in a dynamic, supportive environment, and want to be part of a team that values both excellence and compassion, this is the place for you.
- MONTHLY BONUS POTENTIAL
- Medical insurance.
- Discounted dental benefits for the employee, their spouse, and dependent children.
- Paid holidays.
- Paid Time Off (PTO).
- 401K.
- Employee scholarship program.
At Ideal Dental, we’re dedicated to putting smiles on the faces of our guests and our team. We foster a supportive, positive environment where every team member can thrive, grow, and enjoy their work. Join us and be part of a culture where your smile truly matters.
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
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Job function
Health Care Provider
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Industries
Hospitals and Health Care
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Dental Office Manager employer: DECA Dental Group
Contact Detail:
DECA Dental Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Office Manager
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Dental Office Manager. Understanding the nuances of daily operations, patient service, and team management will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees of DECA Dental Group. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Highlighting your ability to foster morale and support professional development will resonate well with the hiring team.
✨Tip Number 4
Showcase your customer service skills by preparing examples of how you've handled challenging situations with patients or clients. This will illustrate your commitment to exceptional patient care, a key aspect of the role.
We think you need these skills to ace Dental Office Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience, especially in a dental or healthcare setting. Emphasise your leadership skills and any specific achievements that demonstrate your ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for dental care and your commitment to patient satisfaction. Mention how your values align with the company's mission and how you can contribute to their vision of exceptional service.
Showcase Your Communication Skills: In your application, provide examples of how you've successfully resolved patient service issues or improved team morale in previous roles. This will demonstrate your strong communication and customer service skills.
Highlight Multi-tasking Abilities: Given the fast-paced nature of a dental office, include specific instances where you've managed multiple tasks efficiently. This could involve scheduling, reporting, or handling patient accounts, showcasing your organisational skills.
How to prepare for a job interview at DECA Dental Group
✨Showcase Your Management Experience
Be prepared to discuss your previous management roles, especially in a dental setting. Highlight specific examples of how you've successfully overseen operations and improved team performance.
✨Demonstrate Exceptional Customer Service Skills
Since patient satisfaction is key, share experiences where you resolved patient issues effectively. Emphasise your ability to create a welcoming atmosphere and ensure guests feel valued.
✨Prepare for Team Leadership Questions
Expect questions about how you lead and motivate a team. Think of examples that illustrate your leadership style and how you foster a positive work environment.
✨Understand the Role's Responsibilities
Familiarise yourself with the daily operations of a dental office manager. Be ready to discuss how you would handle tasks like staff scheduling, auditing patient accounts, and tracking office performance.
