Actively uses AI tools across research, ideation, prototyping, and product features; integrating AI into design workflows and product experiences.
About the Role
Senior Product Designer to lead end-to-end design for Viber Pay and fintech flows within the Viber app, focusing on clarity, trust, and AI-driven product experiences. Based in the London office, you'll own discovery through delivery, run research and prototyping, and collaborate closely with product, engineering, and an international design team.
Key Responsibilities
- Lead the full design process: discovery, research, prototyping, testing, and final design delivery
- Own design for financial flows that require high clarity and trust (sending/receiving money, wallet onboarding, transaction history, identity verification)
- Use AI tools across research synthesis, ideation, prototyping, and workflow automation; help shape AI-driven product features
- Conduct hands‑on research including user interviews and usability tests, and analyze product data and analytics
- Contribute to and evolve the shared design system across Viber products
- Keep design work aligned with product KPIs and business outcomes; participate in cross‑functional rituals and leadership feedback loops
Requirements
- 5+ years of product design experience in B2C mobile products, ideally in fintech, payments, or digital wallets
- Demonstrated ownership from problem framing through shipping
- Data‑driven: able to dig into data and analytics independently and use metrics to inform design decisions
- Strong UX craft and attention to detail (microcopy, edge cases, error states, micro‑interactions)
- Experience designing regulated or compliance‑adjacent flows (identity verification, onboarding, transaction limits)
- Comfortable running independent research, participating in design critiques, and collaborating across locations
- Clear written and verbal communication with product, engineering, and leadership
Skills
Product Design Interaction Design User Research Usability Testing Prototyping Data‑driven decision making Design Systems Microcopy / UX Writing Cross‑functional collaboration Communication Ownership AI‑driven design
Experience Level
Senior
- Based in London office
- Opportunity to shape AI‑driven product features
- Growth‑focused 1:1s and feedback culture
- Cross‑location collaboration with Israel design team
