At a Glance
- Tasks: Own product voice and create content standards for AI-driven experiences.
- Company: Epicor, a leader in enterprise software with a focus on innovation.
- Benefits: Comprehensive health benefits, LinkedIn Learning access, and work-life balance policies.
- Other info: Mentorship opportunities and global mobility support for career growth.
- Why this job: Shape user communication and enhance clarity in complex workflows with cutting-edge AI tools.
- Qualifications: 5-8 years in content design or UX writing, with a strong portfolio.
The predicted salary is between 60000 - 80000 £ per year.
About the Role
Senior Content Designer owning product voice, terminology, and content standards across Epicor's enterprise software products, including AI-driven experiences. The role defines microcopy and conversational/system-generated content, leads content audits and pattern libraries, and partners with product, design, and engineering to make complex workflows clear and trustworthy.
Key Responsibilities
- Define and maintain content standards across the product portfolio: UI copy, microcopy, in-app messaging, error and empty states, onboarding flows, tooltips, and contextual help.
- Own product voice and terminology frameworks to ensure consistency across product lines and between human- and AI-generated content.
- Design content for AI-driven experiences: agent responses, conversational interfaces, system-generated summaries, smart suggestions, and autonomous workflow notifications.
- Partner as an embedded member of product teams with Product Designers, Product Managers, and Engineers from problem framing through shipped outcomes.
- Lead content audits and information architecture work to reduce cognitive load and eliminate jargon in complex enterprise workflows.
- Create and maintain content guidelines, pattern libraries, and writing documentation for the broader design and product organization.
- Advocate for plain language and clarity in technical domains and contribute to design critiques with a content lens.
- Mentor other designers on content thinking, helping them improve UI copy, flow structure, and the language layer as a design material.
Requirements
- 5–8 years of experience in content design, UX writing, or content strategy with shipped work in enterprise software, B2B SaaS, or complex workflow-driven applications.
- Portfolio demonstrating the ability to make complex, jargon-heavy domains legible to real users.
- Strong understanding of how content and interaction design work together; ability to treat words as part of flow, not afterthoughts.
- Experience defining voice, tone, and terminology standards for products or portfolios.
- Ability to write across contexts: microcopy, long-form guidance, error messages, onboarding sequences, and system-generated content.
- Active AI fluency in content practice: using AI tools for drafting, variation testing, content audits, and terminology analysis; clear judgment about when AI output is acceptable.
- Clear communication and collaboration skills; ability to advocate for word choices effectively.
Preferred / Nice to Have
- Experience designing content for AI-driven products (chatbots, copilots, agent-generated summaries, autonomous notifications, conversational interfaces).
- Hands-on experience with agent-assisted development or “vibe coding” using tools like Cursor, Claude, or Copilot to prototype content-rich interfaces and test copy in working code.
- Familiarity with AI agent protocols such as MCP and how agent behavior affects content and trust.
- Experience in enterprise domains such as manufacturing, distribution, supply chain, or logistics, or the ability to learn operational domains quickly.
- A pragmatic, fail‑fast mindset: testing copy in context, measuring comprehension, and iterating based on user behavior.
Impact
You will shape how Epicor communicates with its users across complex operational workflows and AI-driven features, raising clarity, trust, and consistency across product surfaces.
Skills
- Content Design
- Content Strategy
- UX Writing
- Voice & Tone
- Information Architecture
- Content Auditing
- Design Critique
- Mentoring
- Cross-functional Collaboration
- Communication
- Plain Language Advocacy
- Content Testing & Measurement
Experience Level: Senior
Employment Type: Full-time
Comprehensive health and wellness benefits
Free LinkedIn Learning license
Education support programs (geographically specific)
Work‑life balance policies (encouraging time off)
Global mobility / international relocation and permanent residency support
Senior Product Designer - Content Strategy in Bracknell employer: Debtt Group
Epicor is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the Senior Product Designer - Content Strategy role. With comprehensive health and wellness benefits, a commitment to work-life balance, and opportunities for global mobility, employees are empowered to grow and thrive in their careers while shaping the future of AI-driven enterprise software.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Designer - Content Strategy in Bracknell
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Debtt Group for a Senior Product Designer - Content Strategy, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
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We think you need these skills to ace Senior Product Designer - Content Strategy in Bracknell
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Senior Product Designer - Content Strategy at Debtt Group, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Debtt Group does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Debtt Group. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Debtt Group.
How to prepare for a job interview at Debtt Group
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Debtt Group, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Debtt Group might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Debtt Group!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Debtt Group is looking for.
