At a Glance
- Tasks: Transform messy data into insights and support customers directly.
- Company: Join an award-winning FinTech that's changing the game.
- Benefits: Flexible work, competitive pay, and growth opportunities.
- Why this job: Make a real impact while working with data and people.
- Qualifications: Expertise in Excel, Python, and customer service skills.
- Other info: Fast-paced environment with potential to advance to Head of Customer Success.
The predicted salary is between 30000 - 50000 ÂŁ per year.
This isn’t a back-office data role. You’re not buried in IT, and you’re not just building dashboards for someone else to interpret. You’re the data expert who sits alongside the sales team, fixes the spreadsheets everyone else avoids, turns messy data into insight, and helps customers get live and confident with the platform. Half your day is deep in numbers and automation. The other half is working directly with people - onboarding, training, and enabling real-world outcomes. If you’re a hands‑on Data Analyst who enjoys ownership, visibility, and influence - and you want your work to directly impact growth - this role is built for you.
The Role at a Glance
- Location: Epsom, Surrey HQ Based
- Working: 3 days in the office / 2 days per week working from home
- Employment Type: Full time, Permanent - Monday - Friday - 8:30am - 5:30pm
Awards: British Credit Awards 2025 Finalist for Innovation in Credit. Fintech Winners at the CICM British Credit Awards 2023, Credit & Collections FinTech Supplier Award 2023.
Clients: Verizon, Informa plc, Zoopla, Rentokil, Haymarket, SSE, Zendesk, Johnson Controls, ADT and more.
Culture: Informality and Flexibility, Work-Life Balance, Wellbeing, Personal Growth and Trust.
Your Skills: Data Analyst, Python, SQL, an expert with Excel, Customer Service.
Who we are: We power a financial tool that solves a problem for the majority of B2B Global companies irrespective of size, with a working monetisable model and a path to Global scale. Having recently launched our MVP, we are currently working with new clients to elicit feedback and improve usability to support scalable growth.
The Data Analyst Role: We’re looking for a hands‑on data pro who’s far more than a number cruncher. This is an Operational All‑Rounder role for someone with the analytical rigor of a Data Analyst and the drive to work at the sharp end of the business - supporting sales, enabling customers, and getting things live. You’ll sit at the crossroads of Operations, Sales Support, and Data. Beyond building reports, you’ll be client‑facing (supporting trials and onboarding), owning operational execution, and acting as the analytical engine behind our sales team.
What You’ll Own:
- Own the Data Function: Build sharp, decision‑ready reports on business performance and customer activity.
- Power the Sales Team: Be the analytical engine behind sales – prepping data, cleaning lead lists, and turning prospect data into clear, actionable insights (no meeting ownership required).
- Commission & Billing Accuracy: Use transaction data to produce precise, reliable commission and billing reports.
- Smarter Processes: Automate manual reporting and clean messy data to make everything faster, cleaner, and more scalable.
- Operations & Customer Success: Get Customers Live: Roll up your sleeves to onboard new customers and ensure everything is set up correctly from day one.
- Run Trials & Training: Lead product trials and client training, confidently guiding customers through their own data.
- Improve Customer Data: Identify and fix poor‑quality data that’s holding customers back.
- Spot Risk & Opportunity Early: Monitor usage data to identify thriving customers and those needing support, proactively flagging insights to account teams.
What You Bring: This role demands serious technical horsepower. You must think in data logic, automation, and structure – not just reports.
Must‑Have Technical Skills: Advanced Excel Power User. You go far beyond Index/Match and Pivot Tables. Macros/VBA are required.
What Makes You Stand Out: BI & Dashboards – Experience building dashboards in Tableau, Looker, or similar tools. Python for Data – Ability to analyse data using Python puts you firmly in top‑tier territory.
The Right Profile: This is a rare opportunity to join a fast‑growing, award‑winning FinTech at a pivotal stage – post‑MVP, scaling with enterprise clients, and building the foundations for global growth. If you’re execution‑driven, technically sharp, confident with customers, and excited by a role that blends data, operations, and commercial impact, we’d love to hear from you. Your next move could take you from Data Analyst to Head of Customer Success in a business that genuinely values trust, flexibility, and personal growth.
Data Analyst - Fintech SaaS Game Changer. in Epsom employer: Debt Register
Contact Detail:
Debt Register Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Analyst - Fintech SaaS Game Changer. in Epsom
✨Tip Number 1
Network like a pro! Reach out to people in the fintech space, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your skills in real-time! If you get the chance, demonstrate your data prowess during interviews. Bring examples of how you've turned messy data into insights or automated processes – it’ll show you’re not just talk!
✨Tip Number 3
Be ready to ask questions! When you’re in an interview, don’t just wait for them to ask you. Show your interest by asking about their data challenges and how you can help solve them. It shows you’re engaged and ready to jump in.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Plus, it gives you a better chance to showcase your personality and fit for the role beyond just your CV.
We think you need these skills to ace Data Analyst - Fintech SaaS Game Changer. in Epsom
Some tips for your application 🫡
Show Your Data Skills: Make sure to highlight your technical prowess in Excel, Python, and SQL. We want to see how you can turn messy data into actionable insights, so don’t hold back on showcasing your analytical skills!
Be Personable: Since this role involves working closely with customers, let your personality shine through! Share experiences where you've successfully onboarded clients or trained users, showing us that you’re not just a number cruncher but also a people person.
Tailor Your Application: Read the job description carefully and tailor your application to match our needs. Use keywords from the listing to demonstrate that you understand what we’re looking for in a Data Analyst who can drive growth.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at Debt Register
✨Know Your Data Tools Inside Out
Make sure you’re well-versed in the tools mentioned in the job description, especially Excel, Python, and SQL. Prepare to discuss specific projects where you've used these tools to solve real problems or improve processes.
✨Showcase Your Customer Interaction Skills
Since this role involves working directly with customers, be ready to share examples of how you've successfully onboarded clients or trained users in the past. Highlight your ability to communicate complex data insights in a way that’s easy for non-technical people to understand.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, like cleaning messy data or automating reports. Think through your approach to these challenges and be ready to explain your thought process clearly.
✨Demonstrate Your Analytical Mindset
This isn’t just about crunching numbers; it’s about turning data into actionable insights. Be prepared to discuss how you’ve identified trends or opportunities in data before and how those insights led to tangible outcomes for your previous employers.