At a Glance
- Tasks: Lead a passionate team, manage store operations, and create a welcoming environment.
- Company: Join DEBRA, a charity making a real difference for those affected by Epidermolysis Bullosa.
- Benefits: Competitive salary, generous leave, training budget, and exclusive staff discounts.
- Why this job: Make a meaningful impact while developing your leadership skills in a supportive environment.
- Qualifications: Retail management experience and strong leadership skills are essential.
- Other info: DEBRA values inclusivity and offers career progression opportunities.
The predicted salary is between 24734 - 24734 £ per year.
Are you a motivated and passionate individual looking to make a difference? As a Store Manager, you will take ownership of your store\’s performance, maximising income through physical and digital channels while leading an inclusive and diverse team. By role-modelling the DEBRA values, you will create a positive environment where colleagues and volunteers feel supported, engaged and focused on delivering impact for the EB community. Our Linlithgow Retail Store Manager will join us on a full Time, Permanent?basis working a contract of? 35 ?hours ?per week, 5 days out of 7 earning a salary of £25,480.00 annum / £14.00 an hour. About DEBRA We are a national charity that supports individuals and families affected by Epidermolysis Bullosa (EB) – a painful genetic skin blistering condition which, in the worst cases, can be fatal. What we are looking for in our Retail Store Manager: You will be motivated and enthusiastic, with good customer service, retail administration and management skills as well as the ability to work well under pressure to meet targets and to help and support the efficient running of our store in Linlithgow. Your Key Responsibilities in the role of Retail Store Manager: Effectively recruit, maintain, and manage both paid employees and volunteers Ensure a standard of excellence is maintained, in terms of customer service Maximising profits to increase overall contribution of the store Use visual merchandising talents to ensure the store is presented well and promoting commercial success Generate quality donated goods to achieve processing targets to maintain shop density levels Why work for us here at DEBRA! Mission, Vision & Values Our mission is a world where no one suffers with Epidermolysis Bullosa. Our vision is that we live in a world where no one suffers with Epidermolysis Bullosa (EB) and we provide lifelong care for all those affected/impacted by living with EB. Our values are based around care and inclusivity, and we are committed to making a difference. These values are the foundation of our culture and are a significant element of being a Great place to Work. We offer a competitive salary, along with rewards & benefits which include: Access to a Group Personal Pension with a matched 4% contribution from DEBRA Life Assurance Scheme Free access to our round the clock employee assistance program for advice and support for both you and your family Annual Leave 20 days plus Bank Holiday (pro rata for part time employees) Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Employee Benefit Portal. Please note: DEBRA takes its safeguarding responsibilities seriously and we would like you to be aware that all positions within our organisation require a DBS check and two satisfactory references. We are committed to delivering our Equality, Diversity and Inclusion strategy across all areas of our work, including recruitment. As a Disability Confident employer, we welcome applications from disabled candidates and are committed to providing reasonable adjustments throughout the recruitment and interview process. Please let us know if you require any adjustments to support you. If you are enthusiastic about the contribution, you could make and would like to join our team as our new Retail Store Manager, then please click \’apply\’ today – don\’t miss out, we\’d love to hear from you!
Store Manager employer: DEBRA
Contact Detail:
DEBRA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Get to know the company! Before your interview, dive into DEBRA's mission and values. Show us that you’re not just looking for any job, but that you genuinely care about making a difference in the lives of those affected by EB.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or handled challenges in retail. We want to hear how you motivate others and create a positive environment, so be ready to share those experiences.
✨Tip Number 3
Dress the part! Retail is all about presentation, so make sure you look smart and professional for your interview. It shows us that you understand the importance of creating a welcoming atmosphere for customers.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us that you’re enthusiastic about the role and appreciate the opportunity to chat with our team. Plus, it keeps you fresh in our minds!
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for DEBRA's mission shine through. We want to see how much you care about making a difference and how your values align with ours.
Tailor Your Experience: Make sure to highlight your retail management experience, especially if you've worked in charity retail before. We love seeing how your skills can directly contribute to our team and the community we serve.
Be Personable: Since this role is all about connecting with people, don’t hesitate to showcase your friendly personality in your application. We’re looking for someone who can lead a team and create a welcoming environment for customers and volunteers alike.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at DEBRA
✨Know DEBRA Inside Out
Before your interview, take some time to research DEBRA's mission and values. Understand what Epidermolysis Bullosa (EB) is and how the charity supports those affected. This knowledge will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated and developed staff in previous roles. Think about specific situations where your leadership made a difference, and be ready to discuss these during the interview.
✨Demonstrate Customer Service Excellence
Customer service is key in retail, especially in a charity setting. Be prepared to share your experiences in delivering exceptional customer service. Highlight any creative solutions you've implemented to enhance the shopping experience or resolve customer issues.
✨Prepare for Practical Scenarios
Expect to face practical questions or scenarios related to stock management, merchandising, or volunteer recruitment. Think through how you would handle these situations and be ready to explain your thought process. This will demonstrate your hands-on approach and problem-solving skills.