At a Glance
- Tasks: Support the Store Manager and lead a diverse team to maximise store performance.
- Company: Join DEBRA, a national charity making a real difference for those affected by EB.
- Benefits: Competitive salary, pension scheme, discounts, and 20 days annual leave.
- Other info: Part-time role with excellent career growth opportunities in a caring organisation.
- Why this job: Make an impact in a supportive environment while developing your leadership skills.
- Qualifications: Strong customer service skills and ability to work under pressure.
The predicted salary is between 14458 - 14458 € per year.
Are you a motivated and passionate individual looking to make a difference? Ensure that your CV is up to date, and that you have read the job specs first. As an Assistant Store Manager, you will play a key role in supporting the Store Manager to deliver strong store performance, maximising income through physical and digital channels while helping to lead an inclusive and diverse team. By role modelling the DEBRA values, you will help create a positive environment where colleagues and volunteers feel supported, engaged, and focused on delivering impact for the EB community.
Our Fareham retail store is looking for an Assistant Store Manager to join us on a Part Time, Permanent basis, working 21 hours per week, 3 days out of 7, earning £14,458.08 per annum / £13.24 per hour.
About DEBRA
We are a national charity that supports individuals and families affected by Epidermolysis Bullosa (EB) – a painful genetic skin blistering condition which, in the worst cases, can be fatal.
What we are looking for in our Assistant Store Manager
You will be motivated and enthusiastic, with strong customer service and retail administration skills, and the ability to work well under pressure to support the smooth and efficient running of our Fareham store. You will be confident supporting colleagues and volunteers, contributing to the achievement of targets, and stepping up to manage the store in the Store Manager's absence when required.
Your Key Responsibilities as an Assistant Store Manager
- Support the recruitment, induction, and ongoing management of both paid colleagues and volunteers
- Assist in maintaining high standards of customer service and store presentation
- Support the Store Manager in maximising profits to increase the overall contribution of the store
- Use visual merchandising skills to ensure the store is commercially appealing and well presented
- Help generate quality donated goods to achieve processing targets and maintain shop density levels
- Deputise for the Store Manager when required, ensuring continuity of leadership and operations
Why work for us at DEBRA?
Mission, Vision & Values
Our mission is a world where no one suffers with Epidermolysis Bullosa. Our vision is that we live in a world where no one suffers with Epidermolysis Bullosa (EB) and that we provide lifelong care for all those affected by living with EB. Our values are based around care and inclusivity. They are the foundation of our culture and a significant part of what makes DEBRA a great place to work.
What we offer
We offer a competitive salary along with a great range of rewards and benefits, including:
- Access to a Group Personal Pension with a matched 4% contribution from DEBRA
- Life Assurance Scheme
- Free access to our 24/7 Employee Assistance Programme for you and your family
- Annual leave of 20 days plus Bank Holidays (pro rata for part-time employees)
- Discounts and cashback at high street retailers, supermarkets, cinemas, gyms, leisure and theme parks, holidays and more via our Employee Benefits Portal
- Access to a 24 hour 7 days a week GP service
Safeguarding & Equality
Please note: DEBRA takes its safeguarding responsibilities seriously, and all roles within the organisation require a DBS check and two satisfactory references. We are committed to delivering our Equality, Diversity and Inclusion strategy across all areas of our work, including recruitment. As a Disability Confident employer, we welcome applications from disabled candidates and are committed to providing reasonable adjustments throughout the recruitment process.
If you are enthusiastic about the contribution you could make and would like to join us as our new Assistant Store Manager, please click ‘Apply' today – we'd love to hear from you!
Assistant Store Manager in Southampton employer: DEBRA
DEBRA is an exceptional employer that prioritises inclusivity and support, making it a rewarding place to work as an Assistant Store Manager in Fareham. With a strong commitment to employee well-being, DEBRA offers competitive salaries, generous benefits including a matched pension scheme, and access to a 24/7 Employee Assistance Programme. The positive work culture fosters personal growth and encourages team collaboration, ensuring that every colleague and volunteer feels valued and engaged in making a meaningful impact for the EB community.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Southampton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DEBRA and its mission. Understanding their values and how they support the EB community will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and team management. Think about examples from your past experiences that highlight your skills and how you can contribute to the store's success.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about the role of Assistant Store Manager.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Assistant Store Manager in Southampton
Some tips for your application 🫡
Keep Your CV Fresh:Make sure your CV is up to date and tailored for the Assistant Store Manager role. Highlight your customer service skills and any relevant retail experience to catch our eye!
Read the Job Specs:Before hitting that apply button, take a moment to read through the job specs. Understanding what we’re looking for will help you align your application with our needs.
Show Your Passion:We love seeing enthusiasm! In your application, let us know why you’re passionate about working with DEBRA and how you can contribute to our mission of supporting those affected by EB.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and get you in the running for this exciting opportunity!
How to prepare for a job interview at DEBRA
✨Know the DEBRA Values
Before your interview, take some time to familiarise yourself with DEBRA's mission and values. Understanding their commitment to care and inclusivity will help you align your answers with what they stand for, showing that you're not just a fit for the role but also for the organisation.
✨Showcase Your Customer Service Skills
As an Assistant Store Manager, strong customer service skills are crucial. Prepare examples from your past experiences where you've gone above and beyond for customers or resolved conflicts effectively. This will demonstrate your ability to maintain high standards of service in the store.
✨Prepare for Leadership Questions
Since you'll be stepping up in the Store Manager's absence, expect questions about leadership and team management. Think of specific instances where you've led a team or supported colleagues, and be ready to discuss how you can motivate and engage a diverse group of people.
✨Visual Merchandising Know-How
Brush up on your visual merchandising skills! Be prepared to discuss how you would make the store appealing and commercially viable. You might even want to bring ideas or examples of successful displays you've created in the past to showcase your creativity and understanding of retail presentation.
