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- Tasks: Lead a diverse team and maximise store performance while supporting the EB community.
- Company: Join DEBRA, a national charity making a real difference in people's lives.
- Benefits: Competitive salary, pension contributions, employee discounts, and support programmes.
- Why this job: Be part of a mission-driven team that values care and inclusivity.
- Qualifications: Strong customer service and management skills, with a passion for making an impact.
- Other info: Part-time role with excellent career growth opportunities and a supportive work environment.
The predicted salary is between 19787 - 19787 £ per year.
Are you a motivated and passionate individual looking to make a difference? As a Store Manager, you will take ownership of your store's performance, maximising income through physical and digital channels while leading an inclusive and diverse team. By role-modelling the DEBRA values, you will create a positive environment where colleagues and volunteers feel supported, engaged and focused on delivering impact for the EB community.
Our Northampton Retail Store Manager will join us on a Part Time, Permanent basis working a contract of 28 hours per week, 4 days out of 7 earning a salary of £19,787.04 annum / £13.59 an hour.
About DEBRA: We are a national charity that supports individuals and families affected by Epidermolysis Bullosa (EB) – a painful genetic skin blistering condition which, in the worst cases, can be fatal.
What we are looking for in our Retail Store Manager:
- You will be motivated and enthusiastic, with good customer service, retail administration and management skills as well as the ability to work well under pressure to meet targets and to help and support the efficient running of our store in Northampton.
Your Key Responsibilities in the role of Retail Store Manager:
- Effectively recruit, maintain, and manage both paid employees and volunteers.
- Ensure a standard of excellence is maintained, in terms of customer service.
- Maximising profits to increase overall contribution of the store.
- Use visual merchandising talents to ensure the store is presented well and promoting commercial success.
- Generate quality donated goods to achieve processing targets to maintain shop density levels.
Why work for us here at DEBRA!
Mission, Vision & Values: Our mission is a world where no one suffers with Epidermolysis Bullosa. Our vision is that we live in a world where no one suffers with Epidermolysis Bullosa (EB) and we provide lifelong care for all those affected/impacted by living with EB. Our values are based around care and inclusivity, and we are committed to making a difference. These values are the foundation of our culture and are a significant element of being a Great place to Work.
We offer a competitive salary, along with rewards & benefits which include:
- Access to a Group Personal Pension with a matched 4% contribution from DEBRA.
- Life Assurance Scheme.
- Free access to our round the clock employee assistance program for advice and support for both you and your family.
- Annual Leave 20 days plus Bank Holiday (pro rata for part time employees).
- Discounts and cashback from high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Employee Benefit Portal.
Please note: DEBRA takes its safeguarding responsibilities seriously and we would like you to be aware that all positions within our organisation require a DBS check and two satisfactory references. We are committed to delivering our Equality, Diversity and Inclusion strategy across all areas of our work, including recruitment. As a Disability Confident employer, we welcome applications from disabled candidates and are committed to providing reasonable adjustments throughout the recruitment and interview process. Please let us know if you require any adjustments to support you.
If you are enthusiastic about the contribution you could make and would like to join our team as our new Retail Store Manager, then please click ‘apply' today – don’t miss out, we’d love to hear from you!
Store Manager in Northampton employer: DEBRA
Contact Detail:
DEBRA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Northampton
✨Tip Number 1
Get to know the company inside out! Research DEBRA's mission and values, and think about how your experience aligns with their goals. This will help you stand out in interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn or at local events. They can provide insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 3
Prepare for the interview by practising common questions related to retail management and customer service. Think of examples from your past experiences that demonstrate your skills in leading a team and maximising profits.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Store Manager in Northampton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm shine through! We want to see how motivated you are about making a difference in the EB community. Share your personal connection or interest in our mission to really stand out.
Tailor Your CV: Make sure your CV is tailored to the Store Manager role. Highlight your customer service and management skills, and don’t forget to mention any experience with visual merchandising. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can communicate effectively, so show us you can do that right from the start!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click ‘apply’ and follow the prompts!
How to prepare for a job interview at DEBRA
✨Know the Mission and Values
Before your interview, take some time to really understand DEBRA's mission and values. This will not only help you align your answers with what they stand for but also show your genuine interest in making a difference in the EB community.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on inclusivity and support. Think about specific situations where you motivated your team or resolved conflicts.
✨Demonstrate Customer Service Excellence
Customer service is key in retail. Be ready to discuss your approach to providing excellent customer service and how you would maintain high standards in the store. Share any relevant experiences that highlight your skills in this area.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities under pressure. Think about challenges you might face as a Store Manager and how you would tackle them, especially regarding maximising profits and managing volunteers.