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- Tasks: Lead a diverse team and maximise store performance through innovative strategies.
- Company: Join DEBRA, a national charity making a real difference for those affected by EB.
- Benefits: Enjoy a competitive salary, pension contributions, and discounts at major retailers.
- Why this job: Make a meaningful impact while developing your leadership skills in a supportive environment.
- Qualifications: Passion for customer service and experience in retail management.
- Other info: Flexible working hours with opportunities for personal growth and community engagement.
The predicted salary is between 25480 - 25480 £ per year.
Are you a motivated and passionate individual looking to make a difference? As a Store Manager, you will take ownership of your store's performance, maximising income through physical and digital channels while leading an inclusive and diverse team. By role-modelling the DEBRA values, you will create a positive environment where colleagues and volunteers feel supported, engaged and focused on delivering impact for the EB community.
Our Linlithgow Retail Store Manager will join us on a full-time, permanent basis working a contract of 35 hours per week, 5 days out of 7 earning a salary of £25,480.00 annum / £14.00 an hour.
About DEBRA: We are a national charity that supports individuals and families affected by Epidermolysis Bullosa (EB) – a painful genetic skin blistering condition which, in the worst cases, can be fatal.
What we are looking for in our Retail Store Manager:
- You will be motivated and enthusiastic, with good customer service, retail administration and management skills as well as the ability to work well under pressure to meet targets and to help and support the efficient running of our store in Linlithgow.
Your Key Responsibilities in the role of Retail Store Manager:
- Effectively recruit, maintain, and manage both paid employees and volunteers.
- Ensure a standard of excellence is maintained, in terms of customer service.
- Maximising profits to increase overall contribution of the store.
- Use visual merchandising talents to ensure the store is presented well and promoting commercial success.
- Generate quality donated goods to achieve processing targets to maintain shop density levels.
Why work for us here at DEBRA!
Mission, Vision & Values: Our mission is a world where no one suffers with Epidermolysis Bullosa. Our vision is that we live in a world where no one suffers with Epidermolysis Bullosa (EB) and we provide lifelong care for all those affected/impacted by living with EB. Our values are based around care and inclusivity, and we are committed to making a difference. These values are the foundation of our culture and are a significant element of being a great place to work.
We offer a competitive salary, along with rewards & benefits which include:
- Access to a Group Personal Pension with a matched 4% contribution from DEBRA.
- Life Assurance Scheme.
- Free access to our round the clock employee assistance program for advice and support for both you and your family.
- Annual Leave 20 days plus Bank Holiday (pro rata for part time employees).
- Discounts and cashback from high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Employee Benefit Portal.
Please note: DEBRA takes its safeguarding responsibilities seriously and we would like you to be aware that all positions within our organisation require a DBS check and two satisfactory references. We are committed to delivering our Equality, Diversity and Inclusion strategy across all areas of our work, including recruitment. As a Disability Confident employer, we welcome applications from disabled candidates and are committed to providing reasonable adjustments throughout the recruitment and interview process. Please let us know if you require any adjustments to support you.
If you are enthusiastic about the contribution you could make and would like to join our team as our new Retail Store Manager, then please click ‘apply' today – don’t miss out, we’d love to hear from you!
Locations
Store Manager in Linlithgow, Scotland employer: DEBRA
Contact Detail:
DEBRA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Linlithgow, Scotland
✨Tip Number 1
Get to know the company inside out! Research DEBRA's mission and values, and think about how your experience aligns with their goals. This will help you stand out in interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn to gain insights into the company culture and what it’s really like to work there. Plus, they might even give you a heads-up on any insider tips for the interview process.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you've demonstrated leadership, customer service, and problem-solving skills. DEBRA is looking for someone who can handle pressure and lead a diverse team, so be ready to showcase those abilities.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager in Linlithgow, Scotland
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm shine through! We want to see how motivated you are about making a difference in the community and supporting those affected by EB. Share your personal connection or experiences that fuel your passion for this role.
Tailor Your CV: Make sure your CV is tailored to the Store Manager position. Highlight your relevant experience in retail management, customer service, and team leadership. We love seeing how your skills align with our mission and values, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can communicate effectively, so show us your best writing skills!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about DEBRA and what we stand for.
How to prepare for a job interview at DEBRA
✨Know the Mission and Values
Before your interview, take some time to really understand DEBRA's mission and values. This will not only help you align your answers with what they stand for but also show your genuine interest in making a difference in the lives of those affected by EB.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you foster inclusivity and support within your team, as this is crucial for DEBRA.
✨Demonstrate Customer Service Excellence
Think of specific instances where you've gone above and beyond for customers. DEBRA values excellent customer service, so be ready to discuss how you would maintain high standards and create a positive shopping experience for everyone.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to store management, such as handling a busy day or dealing with a dissatisfied customer. Practise your responses to these scenarios, focusing on how you would maximise profits and manage your team effectively.