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- Tasks: Provide excellent customer service and support a life-changing cause.
- Company: Join DEBRA, a charity making a real difference for those affected by EB.
- Benefits: Competitive pay, training opportunities, staff discounts, and holiday leave.
- Why this job: Make a positive impact in your community while gaining valuable retail experience.
- Qualifications: Team player with strong communication skills; retail experience preferred but not essential.
- Other info: Flexible hours, supportive environment, and opportunities for career growth.
The predicted salary is between 12 - 16 ÂŁ per hour.
Location: DEBRA Charity Shop, Faversham, ME13 7AL
Contract Type: Temporary - 3 Months
Hours: Part-time – 21 hours per week, across 3 days per week over 7 days (No fixed working pattern, flexibility is essential to cover additional shifts when required)
Pay: ÂŁ12.21 per hour/ÂŁ13,333.32 per annum
Are you a friendly, reliable, and hands-on individual looking for a meaningful part-time role? Join the DEBRA team in Faversham and help support a life-changing cause while gaining valuable retail experience. This role is ideal for someone who enjoys working with people, staying active, and making a positive impact in their local community.
Why Work for DEBRA?
DEBRA is the national charity supporting individuals and families affected by Epidermolysis Bullosa (EB) – a rare and painful genetic skin condition. Every sale you make helps fund vital care, support, and pioneering research.
What You'll Be Doing
- Providing excellent customer service
- Operating tills and handling transactions accurately
- Creating attractive displays and maintaining a tidy shop floor
- Sorting, pricing, and lifting donated stock (manual handling involved)
- Promoting Gift Aid and encouraging donations
- Supporting volunteers and assisting the Shop Manager
- Ensuring health & safety standards are met
What We're Looking For
- Previous retail experience (preferred but not essential)
- A team player with strong communication skills
- Physically fit and comfortable with manual handling
- Flexible and dependable, especially for covering absences
- Positive, proactive, and passionate about helping others
What We Offer
- Auto-enrolment pension scheme with DEBRA contributions
- Life assurance and Employee Assistance Programme (EAP)
- Generous training budget and career development opportunities
- 20 days holiday + bank holidays (pro rata), increasing with service
- Staff discount and personalised recognition awards
- Opportunities for apprenticeships and internships
DEBRA is a Disability Confident Committed employer. We welcome applications from all backgrounds and are committed to fair and inclusive recruitment practices in line with the Equality Act 2010. If selected for interview and you require any reasonable adjustments, please let us know – we’re happy to support your needs.
If you’re looking for a rewarding part-time role where your efforts directly support a powerful cause, we’d love to hear from you. Click “Apply” today and become a valued part of the DEBRA Faversham team!
Store Assistant in Faversham employer: DEBRA
Contact Detail:
DEBRA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant in Faversham
✨Tip Number 1
Get to know the DEBRA mission! When you understand what the charity stands for, you can show genuine passion during your interview. It’s all about connecting with their cause and showing how you can contribute.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will help you shine in the interview and show you’re the right fit for the team.
✨Tip Number 3
Be flexible and ready to adapt! Since the role requires covering shifts, highlight your availability and willingness to step in when needed. This shows you’re dependable and ready to support the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the DEBRA family and making a difference.
We think you need these skills to ace Store Assistant in Faversham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and reliable nature shine through. We want to see the real you, so don’t be afraid to show your enthusiasm for helping others and making a difference in the community!
Tailor Your Experience: Make sure to highlight any relevant experience you have, even if it’s not strictly retail. We’re looking for team players with strong communication skills, so share examples of how you've worked well with others or provided great customer service.
Be Flexible: Since flexibility is key for this role, mention your availability clearly in your application. Let us know how you can cover shifts and adapt to the needs of the shop – it’ll show us you’re dependable and ready to jump in when needed!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our mission there!
How to prepare for a job interview at DEBRA
✨Know the Cause
Before your interview, take some time to understand DEBRA and the impact of Epidermolysis Bullosa (EB). Being able to speak passionately about the charity's mission will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your People Skills
As a Store Assistant, you'll be interacting with customers and supporting volunteers. Prepare examples from your past experiences where you've provided excellent customer service or worked effectively in a team. This will demonstrate your strong communication skills and ability to work well with others.
✨Be Ready for Flexibility
Since the role requires flexibility in working hours, think of instances where you've adapted to changing schedules or taken on additional responsibilities. Highlighting your reliability and willingness to cover shifts will make you stand out as a dependable candidate.
✨Prepare for Practical Questions
Expect questions related to manual handling and maintaining health & safety standards. Brush up on basic safety protocols and be ready to discuss how you would handle tasks like sorting and pricing donated stock. Showing that you're physically fit and aware of safety practices will reassure them of your capability.