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- Tasks: Support the Store Manager and lead a diverse team to maximise store performance.
- Company: Join DEBRA, a national charity making a real difference for those affected by EB.
- Benefits: Competitive salary, pension contributions, discounts, and 24/7 support for you and your family.
- Other info: Great career growth opportunities in a supportive environment.
- Why this job: Be part of a mission-driven team that values care and inclusivity while developing your leadership skills.
- Qualifications: Strong customer service skills and ability to thrive under pressure.
The predicted salary is between 24096 - 24096 £ per year.
As an Assistant Store Manager, you will play a key role in supporting the Store Manager to deliver strong store performance, maximising income through physical and digital channels while helping to lead an inclusive and diverse team. By role modelling the DEBRA values, you will help create a positive environment where colleagues and volunteers feel supported, engaged, and focused on delivering impact for the EB community.
Our Crawley retail store is looking for an Assistant Store Manager to join us on a Full Time, Permanent basis, working 35 hours per week, 5 days out of 7, earning £24,096.80 per annum / £13.24 per hour.
We are a national charity that supports individuals and families affected by Epidermolysis Bullosa (EB) – a painful genetic skin blistering condition which, in the worst cases, can be fatal.
What we are looking for in our Assistant Store Manager:
- You will be motivated and enthusiastic, with strong customer service and retail administration skills, and the ability to work well under pressure to support the smooth and efficient running of our Crawley store.
- You will be confident supporting colleagues and volunteers, contributing to the achievement of targets, and stepping up to manage the store in the Store Manager's absence when required.
Your Key Responsibilities as an Assistant Store Manager:
- Support the recruitment, induction, and ongoing management of both paid colleagues and volunteers.
- Assist in maintaining high standards of customer service and store presentation.
- Support the Store Manager in maximising profits to increase the overall contribution of the store.
- Use visual merchandising skills to ensure the store is commercially appealing and well presented.
- Help generate quality donated goods to achieve processing targets and maintain shop density levels.
- Deputise for the Store Manager when required, ensuring continuity of leadership and operations.
Our vision is that we live in a world where no one suffers with Epidermolysis Bullosa (EB) and that we provide lifelong care for all those affected by living with EB. Our values are based around care and inclusivity. They are the foundation of our culture and a significant part of what makes DEBRA a great place to work.
We offer a competitive salary along with a great range of rewards and benefits, including:
- Access to a Group Personal Pension with a matched 4% contribution from DEBRA.
- Life Assurance Scheme.
- Free access to our 24/7 Employee Assistance Programme for you and your family.
- Annual leave of 20 days plus Bank Holidays (pro rata for part-time employees).
- Discounts and cashback at high street retailers, supermarkets, cinemas, gyms, leisure and theme parks, holidays and more via our Employee Benefits Portal.
- Access to a 24 hour 7 days a week GP service.
DEBRA takes its safeguarding responsibilities seriously, and all roles within the organisation require a DBS check and two satisfactory references. We are committed to delivering our Equality, Diversity and Inclusion strategy across all areas of our work, including recruitment. As a Disability Confident employer, we welcome applications from disabled candidates and are committed to providing reasonable adjustments throughout the recruitment process. Please let us know if you require any support.
If you are enthusiastic about the contribution you could make and would like to join us as our new Assistant Store Manager, please click ‘Apply' today – we'd love to hear from you!
Assistant Store Leader- Retail in Crawley employer: DEBRA
Contact Detail:
DEBRA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Leader- Retail in Crawley
✨Tip Number 1
Get to know the company! Research DEBRA and its mission. When you understand their values and goals, you can tailor your conversations to show how you fit right in. Plus, it’ll help you stand out as someone who genuinely cares about the cause.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you can support the team. Confidence is key!
✨Tip Number 3
Be ready to share examples! Think of specific times when you’ve led a team, handled pressure, or improved store performance. Real-life stories will make your application memorable and show you’re the right fit for the Assistant Store Manager role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role and the impact you want to make!
We think you need these skills to ace Assistant Store Leader- Retail in Crawley
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how motivated you are to support our mission and values. Share why you’re excited about working with us at DEBRA and how you can contribute to our community.
Tailor Your CV: Make sure your CV is tailored to the Assistant Store Manager role. Highlight your customer service skills and any retail experience that aligns with what we’re looking for. We love seeing how your past experiences can help you excel in this position!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to get straight to the good stuff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click ‘Apply’ and follow the prompts!
How to prepare for a job interview at DEBRA
✨Know the DEBRA Values
Before your interview, take some time to familiarise yourself with DEBRA's values around care and inclusivity. Think about how you can demonstrate these values in your previous experiences and how they align with your personal beliefs. This will show that you're not just a fit for the role, but also for the organisation's culture.
✨Showcase Your Customer Service Skills
As an Assistant Store Manager, strong customer service skills are crucial. Prepare examples of how you've handled challenging customer situations or improved customer satisfaction in past roles. Be ready to discuss how you would maintain high standards of service in the Crawley store.
✨Demonstrate Leadership Potential
Since you'll be stepping up in the Store Manager's absence, it's important to convey your leadership abilities. Share specific instances where you've led a team or taken initiative. Highlight your experience in supporting colleagues and volunteers, as this will resonate well with the interviewers.
✨Prepare Questions About the Role
Interviews are a two-way street, so come prepared with thoughtful questions about the Assistant Store Manager position and the store's goals. Ask about the team dynamics, how success is measured, and what challenges the store currently faces. This shows your genuine interest in the role and helps you assess if it's the right fit for you.