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- Tasks: Support the Store Manager and lead a diverse team to maximise store performance.
- Company: Join DEBRA, a national charity making a real difference for those affected by EB.
- Benefits: Competitive salary, pension contributions, discounts, and 20 days annual leave.
- Other info: Opportunity for career growth and a chance to contribute to a meaningful cause.
- Why this job: Make an impact in a supportive environment while developing your leadership skills.
- Qualifications: Strong customer service skills and ability to work under pressure.
The predicted salary is between 24096 - 24096 £ per year.
Are you a motivated and passionate individual looking to make a difference? As an Assistant Store Manager, you will play a key role in supporting the Store Manager to deliver strong store performance, maximising income through physical and digital channels while helping to lead an inclusive and diverse team. By role modelling the DEBRA values, you will help create a positive environment where colleagues and volunteers feel supported, engaged, and focused on delivering impact for the EB community.
Our Crawley retail store is looking for an Assistant Store Manager to join us on a Full Time, Permanent basis, working 35 hours per week, 5 days out of 7, earning £24,096.80 per annum / £13.24 per hour.
What we are looking for in our Assistant Store Manager:
- You will be motivated and enthusiastic, with strong customer service and retail administration skills, and the ability to work well under pressure to support the smooth and efficient running of our Crawley store.
- You will be confident supporting colleagues and volunteers, contributing to the achievement of targets, and stepping up to manage the store in the Store Manager's absence when required.
Your Key Responsibilities as an Assistant Store Manager:
- Support the recruitment, induction, and ongoing management of both paid colleagues and volunteers.
- Assist in maintaining high standards of customer service and store presentation.
- Support the Store Manager in maximising profits to increase the overall contribution of the store.
- Use visual merchandising skills to ensure the store is commercially appealing and well presented.
- Help generate quality donated goods to achieve processing targets and maintain shop density levels.
- Deputise for the Store Manager when required, ensuring continuity of leadership and operations.
Why work for us at DEBRA?
Our mission is a world where no one suffers with Epidermolysis Bullosa. Our vision is that we live in a world where no one suffers with Epidermolysis Bullosa (EB) and that we provide lifelong care for all those affected by living with EB. Our values are based around care and inclusivity. They are the foundation of our culture and a significant part of what makes DEBRA a great place to work.
What we offer:
- Access to a Group Personal Pension with a matched 4% contribution from DEBRA.
- Life Assurance Scheme.
- Free access to our 24/7 Employee Assistance Programme for you and your family.
- Annual leave of 20 days plus Bank Holidays (pro rata for part-time employees).
- Discounts and cashback at high street retailers, supermarkets, cinemas, gyms, leisure and theme parks, holidays and more via our Employee Benefits Portal.
- Access to a 24 hour 7 days a week GP service.
Please note: DEBRA takes its safeguarding responsibilities seriously, and all roles within the organisation require a DBS check and two satisfactory references. We are committed to delivering our Equality, Diversity and Inclusion strategy across all areas of our work, including recruitment. As a Disability Confident employer, we welcome applications from disabled candidates and are committed to providing reasonable adjustments throughout the recruitment process. Please let us know if you require any support.
If you are enthusiastic about the contribution you could make and would like to join us as our new Assistant Store Manager, please click 'Apply' today – we'd love to hear from you!
Assistant Store Manager in Broadfield employer: DEBRA
Contact Detail:
DEBRA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in Broadfield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DEBRA and its mission. Understanding their values and how they support the EB community will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your customer service skills! As an Assistant Store Manager, you'll need to demonstrate strong customer service abilities. Think of examples from your past experiences where you've gone above and beyond for customers, and be ready to share those stories during your interview.
✨Tip Number 3
Show off your leadership potential! Even if you're not the Store Manager yet, highlight any experiences where you've led a team or supported colleagues. This will show that you're ready to step up when needed and can contribute to a positive store environment.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. Head over to the DEBRA careers page and submit your application directly. It’s a great way to ensure your application gets the attention it deserves!
We think you need these skills to ace Assistant Store Manager in Broadfield
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm shine through! We want to see how motivated you are about making a difference in the community and supporting our mission at DEBRA.
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience in retail and customer service. We’re looking for skills that align with the Assistant Store Manager role, so don’t hold back on showcasing your strengths!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at DEBRA
✨Know the DEBRA Values
Before your interview, take some time to familiarise yourself with DEBRA's mission and values. Understanding their commitment to inclusivity and care will help you align your answers with what they stand for, showing that you're not just a fit for the role but also for the organisation's culture.
✨Showcase Your Customer Service Skills
As an Assistant Store Manager, strong customer service skills are crucial. Prepare examples from your past experiences where you've gone above and beyond for customers or resolved conflicts effectively. This will demonstrate your ability to maintain high standards of service in the store.
✨Prepare for Leadership Questions
Since you'll be stepping up in the Store Manager's absence, be ready to discuss your leadership style. Think of situations where you've successfully led a team or managed a project. Highlight how you support and motivate others, as this is key to creating a positive environment.
✨Visual Merchandising Know-How
Brush up on your visual merchandising skills before the interview. Be prepared to discuss how you would make the store appealing and commercially viable. You might even want to bring along ideas or examples of displays you've created in the past to showcase your creativity.