At a Glance
- Tasks: Provide excellent customer service and support daily store operations.
- Company: Join DEBRA, a charity making a real difference for those affected by Epidermolysis Bullosa.
- Benefits: Competitive pay, pension contributions, discounts, and 20 days annual leave.
- Other info: Full training provided, with opportunities for personal growth and development.
- Why this job: Be part of a mission-driven team creating a positive impact in the community.
- Qualifications: Enthusiastic, reliable, and customer-focused; retail experience is a plus but not required.
The predicted salary is between 22306 - 27262 £ per year.
Are you friendly, motivated, and passionate about making a difference?
Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.
As a Store Assistant , you will play a vital role in supporting the day-to-day running of our Bognor shop.
You will help maximise income through excellent customer service, strong visual standards, and effective stock handling, while supporting colleagues and volunteers to deliver a welcoming and inclusive shopping experience.
By role modelling the DEBRA values, you will help create a positive environment focused on making a real impact for the EB community.
Our Bognor retail store is recruiting a Store Assistant on a Part Time basis, working 6 hours per week, 1 day out of 7, on a Sunday earning £12.71 per hour / £3,965.52 per annum .
About DEBRA
We are a national charity that supports individuals and families affected by Epidermolysis Bullosa (EB) – a painful genetic skin blistering condition which, in the worst cases, can be fatal.
What we are looking for in our Store Assistant
You will be enthusiastic, reliable, and customer-focused, with a positive attitude and a willingness to learn.
You will enjoy working as part of a team, supporting both colleagues and volunteers, and contributing to the smooth and efficient running of our Bognor store.
Retail experience is desirable but not essential, as full training will be provided.
Your Key Responsibilities as a Store Assistant
Provide excellent customer service to all customers and donors
Support the processing, pricing, and replenishment of donated stock
Help maintain high standards of shop presentation and cleanliness
Assist with visual merchandising to promote sales and commercial success
Support colleagues and volunteers in day-to-day store activities
Follow DEBRA policies and procedures, including health, safety, and safeguarding
Why work for us at DEBRA?
Mission, Vision & Values
Our mission is a world where no one suffers with Epidermolysis Bullosa.
Our vision is that we live in a world where no one suffers with Epidermolysis Bullosa (EB) and that we provide lifelong care for all those affected by living with EB.
Our values are based around care and inclusivity and are the foundation of our culture and what makes DEBRA a great place to work.
What we offer
We offer a competitive rate of pay along with a range of benefits, including:
Access to a Group Personal Pension with a matched 4% contribution from DEBRA
Life Assurance Scheme
Free access to our 24/7 Employee Assistance Programme for you and your family
Annual leave of 20 days plus Bank Holidays (pro rata for part-time employees)
Discounts and cashback at high street retailers, supermarkets, cinemas, gyms, leisure and theme parks, holidays and more via our Employee Benefits Portal
Access to a 24 hour 7 days a week GP service
Safeguarding & Equality
Please note: DEBRA takes its safeguarding responsibilities seriously , and all roles within the organisation require a DBS check and two satisfactory references.
We are committed to delivering our Equality, Diversity and Inclusion strategy across all areas of our work, including recruitment.
As a Disability Confident employer , we welcome applications from disabled candidates and are committed to providing reasonable adjustments throughout the recruitment process. xiskglj Please let us know if you require any support.
If you are enthusiastic about the contribution you could make and would like to join us as a Store Assistant , please click ‘Apply' today – we'd love to hear from you!
Store Assistant in Bognor Regis employer: DEBRA
DEBRA is an exceptional employer, offering a supportive and inclusive work environment where you can truly make a difference in the lives of those affected by Epidermolysis Bullosa. As a Store Manager in Brighton, you'll benefit from a competitive salary, generous annual leave, and access to a range of employee benefits, including a personal pension scheme and 24/7 GP services. Join a passionate team dedicated to delivering impact and fostering personal growth within a charity that values care and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant in Bognor Regis
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like DEBRA, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like DEBRA!
We think you need these skills to ace Store Assistant in Bognor Regis
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at DEBRA, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at DEBRA and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show DEBRA that you’re ready to jump in and contribute right away!
How to prepare for a job interview at DEBRA
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
