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- Tasks: Lead and inspire a team while managing daily shop operations.
- Company: Join DEBRA, a charity supporting those with Epidermolysis Bullosa.
- Benefits: Enjoy flexible hours, training opportunities, and staff discounts.
- Why this job: Make a real impact while developing leadership skills in a supportive environment.
- Qualifications: Retail experience and strong communication skills are essential.
- Other info: Part-time role with 21 hours per week and a commitment to inclusivity.
The predicted salary is between 13879 - 13879 £ per year.
Make a Difference as Assistant Shop Manager – Lead, Lift, and Inspire in Crowthorne!
Location: DEBRA Shop, Crowthorne (RG45 6DS)
Contract: Permanent
Hours: Part-time, 21 hours per week (3 days out of 7)
Pay: £12.71 per hour (£13,879.32 per annum)
Are you ready to step up and make a real impact? DEBRA is looking for a proactive and hands-on Assistant Shop Manager to help lead our Crowthorne shop. This is a dynamic role where you'll support the Shop Manager, take charge in their absence, and help drive the success of our store – all while raising vital funds for a life-changing cause.
Why DEBRA? DEBRA is the national charity supporting people affected by Epidermolysis Bullosa (EB) – a painful genetic skin condition. Every item sold helps fund care, support, and pioneering research. Join a team that's passionate, inclusive, and committed to making a difference.
Your Role: This is a physically active, customer-facing role with real leadership responsibility. You'll be:
- Supporting the Shop Manager in daily operations and stepping up when they're away
- Leading and motivating shop colleagues (volunteers, sales assistants) to create a positive team environment
- Handling stock – sorting, pricing, and moving items (often in high volumes)
- Creating eye-catching displays and maintaining a clean, organised shop floor
- Delivering excellent customer service and encouraging Gift Aid sign-ups
- Managing financial transactions and ensuring shop security
- Ensuring compliance with health & safety and trading standards
What You'll Bring:
- Retail experience and a passion for customer service
- Strong communication and teamwork skills
- Confidence to lead and manage in the Shop Manager's absence
- Physical fitness and comfort with manual handling
- A proactive, organised approach and a can-do attitude
What We Offer:
- Auto-enrolment pension with DEBRA contribution
- Life assurance and 24/7 employee assistance programme
- Generous training budget and career development opportunities
- 20 days holiday + bank holidays (pro rata), with long service rewards
- Staff discount and personalised recognition awards
- Opportunities for apprenticeships and internships
Ready to Lead with Purpose? If you're looking for a role where you can grow, lead, and make a real difference – we'd love to hear from you. Click ‘Apply' today and become a key part of the DEBRA Crowthorne team!
DEBRA is a Disability Confident Committed employer. If you are selected for interview and require any reasonable adjustments to support you through the process, please let us know – we are happy to accommodate your needs.
Assistant Shop Manager in Crowthorne employer: DEBRA
Contact Detail:
DEBRA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager in Crowthorne
✨Tip Number 1
Familiarise yourself with DEBRA's mission and values. Understanding the charity's work supporting those affected by Epidermolysis Bullosa will help you convey your passion for the cause during your interactions with the team.
✨Tip Number 2
Showcase your leadership skills in previous roles. Be prepared to discuss specific examples where you've successfully motivated a team or handled challenges, as this will demonstrate your capability to step up in the Shop Manager's absence.
✨Tip Number 3
Prepare to discuss your customer service philosophy. Since this role is customer-facing, think about how you can create a positive shopping experience and encourage Gift Aid sign-ups, which are crucial for fundraising.
✨Tip Number 4
Be ready to talk about your organisational skills. This role involves managing stock and maintaining a clean shop floor, so think of ways you've effectively organised tasks or improved processes in past positions.
We think you need these skills to ace Assistant Shop Manager in Crowthorne
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Assistant Shop Manager position. Tailor your application to highlight how your skills and experiences align with what DEBRA is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant retail experience, leadership skills, and customer service abilities. Use bullet points for clarity and focus on achievements that demonstrate your capability to lead and inspire a team.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the cause DEBRA supports. Share specific examples of how you've successfully managed teams or improved customer service in previous roles, and explain why you want to work for DEBRA.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a leadership role.
How to prepare for a job interview at DEBRA
✨Show Your Passion for the Cause
Make sure to express your enthusiasm for DEBRA's mission. Talk about why supporting people affected by Epidermolysis Bullosa resonates with you and how you can contribute to their cause through your role.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team or managed a project in the past. Highlight your ability to motivate others and create a positive work environment, as this is crucial for the Assistant Shop Manager role.
✨Highlight Your Retail Experience
Be ready to discuss your previous retail experience in detail. Focus on your customer service skills, handling stock, and any experience you have with financial transactions or compliance with health and safety standards.
✨Ask Insightful Questions
Prepare thoughtful questions about the shop's operations, team dynamics, and DEBRA's future goals. This shows your genuine interest in the role and helps you understand how you can best contribute to the team.
