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- Tasks: Provide excellent customer service and support daily store operations.
- Company: Join DEBRA, a national charity making a real difference for the EB community.
- Benefits: Earn £12.71 per hour with flexible part-time hours and full training provided.
- Other info: Opportunity to learn and grow while making a positive impact in your community.
- Why this job: Be part of a team that creates a welcoming shopping experience and supports a great cause.
- Qualifications: Enthusiastic, reliable, and customer-focused; retail experience is a plus but not required.
Are you friendly, motivated, and passionate about making a difference? As a Store Assistant, you will play a vital role in supporting the day‑to‑day running of our Lightwater shop. You will help maximise income through excellent customer service, strong visual standards, and effective stock handling, while supporting colleagues and volunteers to deliver a welcoming and inclusive shopping experience. By role‑modeling the DEBRA values, you will help create a positive environment focused on making a real impact for the EB community.
We are recruiting a Store Assistant on a part‑time basis, working 6 hours per day on a Sunday to help with cover in our store. The position pays £12.71 per hour (£3,965.52 per annum).
What We Are Looking For In Our Store Assistant:
- You will be enthusiastic, reliable, and customer‑focused, with a positive attitude and a willingness to learn.
- You will enjoy working as part of a team, supporting both colleagues and volunteers, and contributing to the smooth and efficient running of our Lightwater store.
- Retail experience is desirable but not essential, as full training will be provided.
Your Key Responsibilities As a Store Assistant:
- Provide excellent customer service to all customers and donors.
- Support the processing, pricing, and replenishment of donated stock.
- Help maintain high standards of shop presentation and cleanliness.
- Assist with visual merchandising to promote sales and commercial success.
- Support colleagues and volunteers in day‑to‑day store activities.
- Follow DEBRA policies and procedures, including health, safety, and safeguarding.
Store Assistant in Surrey employer: DEBRA UK
Contact Detail:
DEBRA UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant in Surrey
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DEBRA and their mission. This will not only help you understand their values but also show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. Being able to share these stories will highlight your enthusiasm and reliability.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. It reflects your respect for the role and the organisation, plus it sets a positive tone for the meeting.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Assistant in Surrey
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the role! In your application, mention why you’re excited about working as a Store Assistant and how you can contribute to our mission at DEBRA. A personal touch goes a long way!
Highlight Relevant Skills: Even if you don’t have retail experience, think about any customer service or teamwork skills you’ve gained in other roles. We want to know how you can bring those skills to our Lightwater shop!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at DEBRA UK
✨Show Your Enthusiasm
Make sure to express your passion for the role and the charity's mission during the interview. Share why you want to work as a Store Assistant and how you can contribute to making a difference in the EB community.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past, even if it's from a different context. Think about situations where you went above and beyond to help someone, as this will resonate well with the values DEBRA upholds.
✨Highlight Teamwork Experience
Since the role involves supporting colleagues and volunteers, be ready to discuss your experience working in teams. Share specific instances where you collaborated effectively, showing that you're a reliable team player who can contribute to a positive environment.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. This could be about the store's goals, how they support their staff, or what a typical day looks like. It shows your interest in the role and helps you gauge if it's the right fit for you.