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For Companies At a Glance
- Tasks: Deliver friendly customer service and create attractive shop displays.
- Company: Join DEBRA, a charity making a real difference for those affected by EB.
- Benefits: Competitive pay, generous leave, staff discounts, and career progression opportunities.
- Why this job: Be part of a caring team and help support a meaningful cause.
- Qualifications: Retail experience and great communication skills are essential.
- Other info: Flexible hours with opportunities for apprenticeships and internships.
Make a Real Difference in Shirley—Join DEBRA as a Store Assistant!
Job Details
- Location: DEBRA Shop, Shirley B90 3BQ
- Contract: Permanent
- Hours: 14 hours per week, 2 full days over 7 days per week
- Shop opening hours: Monday to Saturday 9am‑5pm, Sundays 10am‑4pm
- Pay: £12.21 per hour (salary £8,888.88 per annum)
Why DEBRA?
DEBRA is the national charity supporting people affected by Epidermolysis Bullosa (EB)—a painful genetic skin condition. By joining our team you’ll help make our vision a reality. We live by our values: Respect, Passion, Care, and Inclusivity—creating a workplace where your efforts are truly valued.
What You’ll Be Doing
- Delivering warm, friendly customer service.
- Handling transactions with care and accuracy.
- Creating attractive shop displays.
- Sorting and pricing donated items thoughtfully.
- Engaging donors with empathy and appreciation.
- Supporting the Shop Manager and working closely with volunteers.
- Regularly lifting and moving donated goods.
What We Offer
- DEBRA pension contribution.
- Life Assurance.
- 24/7 Employee Assistance Program.
- Generous training budget & career progression.
- 20 days annual leave + bank holidays (pro rata).
- Long service awards & increased holiday entitlement.
- Staff discounts & personalised recognition.
- Opportunities for apprenticeships and internships.
Who We’re Looking For
- Retail experience in a busy environment.
- A team player with great communication skills.
- Flexible availability, including weekends and bank holidays.
- Physically able to lift and move donated items safely.
Ready to Make a Difference? If you’re someone who finds purpose in hands‑on work and wants to be part of a team that truly cares, we’d love to hear from you. Apply now and help us build a world where no one suffers from EB.
Store Assistant employer: DEBRA UK
Contact Detail:
DEBRA UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant
✨Tip Number 1
Get to know the charity! Research DEBRA and understand their mission. When you walk into that interview, show them you’re not just another candidate—you’re someone who genuinely cares about making a difference.
✨Tip Number 2
Practice your customer service skills! Since you'll be delivering warm, friendly service, think of examples from your past experiences where you went above and beyond for a customer. This will help you stand out during the interview.
✨Tip Number 3
Be ready to talk teamwork! DEBRA values collaboration, so come prepared with stories that highlight your ability to work well with others. Whether it’s with colleagues or volunteers, show them you’re a team player.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the DEBRA family and making a real impact.
We think you need these skills to ace Store Assistant
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping others shine through. Mention why you want to work with DEBRA and how you connect with our values of Respect, Passion, Care, and Inclusivity.
Tailor Your CV: Make sure your CV highlights relevant retail experience and skills that match the Store Assistant role. We want to see how your background makes you a great fit for our team in Shirley!
Be Personable: In your cover letter, adopt a friendly tone and share a bit about yourself. We love to see personality! Talk about your customer service experience and how you engage with people.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to make a difference.
How to prepare for a job interview at DEBRA UK
✨Know the Mission
Before your interview, take some time to understand DEBRA's mission and values. Familiarise yourself with Epidermolysis Bullosa (EB) and how the charity supports those affected. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
As a Store Assistant, delivering warm and friendly customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you can demonstrate empathy and appreciation towards donors during the interview.
✨Highlight Teamwork Experience
DEBRA values teamwork, so be ready to discuss your experience working in a team environment. Share specific instances where you collaborated with others, supported colleagues, or contributed to a positive team dynamic. This will illustrate that you're a great fit for their inclusive culture.
✨Prepare for Practical Questions
Expect questions about handling transactions, sorting donations, and creating shop displays. Think through how you would approach these tasks and be ready to share your thoughts on maintaining accuracy and care in your work. This will demonstrate your readiness for the hands-on nature of the role.
