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- Tasks: Support daily store operations and provide excellent customer service.
- Company: Join DEBRA, a charity making a real difference for those affected by Epidermolysis Bullosa.
- Benefits: Competitive pay, pension contributions, discounts, and 20 days annual leave.
- Why this job: Be part of a team that creates a welcoming shopping experience and supports a great cause.
- Qualifications: Enthusiastic, reliable, and customer-focused; retail experience is a plus but not required.
- Other info: Full training provided and opportunities for personal growth in a supportive environment.
Are you friendly, motivated, and passionate about making a difference? As a Store Assistant, you will play a vital role in supporting the day‑to‑day running of our Davenport shop. You will help maximise income through excellent customer service, strong visual standards, and effective stock handling, while supporting colleagues and volunteers to deliver a welcoming and inclusive shopping experience. By role modelling the DEBRA values, you will help create a positive environment focused on making a real impact for the EB community.
Our Davenport retail store is recruiting a Store Assistant on a Part Time, Permanent basis, working 7 hours per week, 1 day out of 7, earning £12.21 per hour / £4444.44 per annum.
About DEBRA: We are a national charity that supports individuals and families affected by Epidermolysis Bullosa (EB) - a painful genetic skin blistering condition which, in the worst cases, can be fatal.
What We Are Looking For In Our Store Assistant:
- You will be enthusiastic, reliable, and customer‑focused, with a positive attitude and a willingness to learn.
- You will enjoy working as part of a team, supporting both colleagues and volunteers, and contributing to the smooth and efficient running of our Davenport store.
- Retail experience is desirable but not essential, as full training will be provided.
Your Key Responsibilities As a Store Assistant:
- Provide excellent customer service to all customers and donors.
- Support the processing, pricing, and replenishment of donated stock.
- Help maintain high standards of shop presentation and cleanliness.
- Assist with visual merchandising to promote sales and commercial success.
- Support colleagues and volunteers in day‑to‑day store activities.
- Follow DEBRA policies and procedures, including health, safety, and safeguarding.
Why work for us at DEBRA?
Mission, Vision & Values: Our mission is a world where no one suffers with Epidermolysis Bullosa. Our vision is that we live in a world where no one suffers with Epidermolysis Bullosa (EB) and that we provide lifelong care for all those affected by living with EB. Our values are based around care and inclusivity and are the foundation of our culture and what makes DEBRA a great place to work.
What We Offer: We offer a competitive rate of pay along with a range of benefits, including:
- Access to a Group Personal Pension with a matched 4% contribution from DEBRA.
- Life Assurance Scheme.
- Free access to our 24/7 Employee Assistance Programme for you and your family.
- Annual leave of 20 days plus Bank Holidays (pro rata for part‑time employees).
- Discounts and cashback at high street retailers, supermarkets, cinemas, gyms, leisure and theme parks, holidays and more via our Employee Benefits Portal.
Safeguarding & Equality: Please note: DEBRA takes its safeguarding responsibilities seriously, and all roles within the organisation require a DBS check and two satisfactory references. We are committed to delivering our Equality, Diversity and Inclusion strategy across all areas of our work, including recruitment. As a Disability Confident employer, we welcome applications from disabled candidates and are committed to providing reasonable adjustments throughout the recruitment process. Please let us know if you require any support.
If you are enthusiastic about the contribution you could make and would like to join us as a Store Assistant, please click ‘Apply’ today - we’d love to hear from you!
Store Assistant in Stockport employer: DEBRA UK
Contact Detail:
DEBRA UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant in Stockport
✨Tip Number 1
Get to know the DEBRA values and mission inside out. When you walk into that interview, let your passion for making a difference shine through. Show them you’re not just looking for a job, but you genuinely want to be part of their mission.
✨Tip Number 2
Practice your customer service skills before the interview. Think about how you would handle different scenarios in the store. Being able to demonstrate your ability to provide excellent service will set you apart from other candidates.
✨Tip Number 3
Don’t underestimate the power of teamwork! Be ready to share examples of how you’ve supported colleagues or worked well in a team. DEBRA values collaboration, so showing you can contribute positively to the team dynamic is key.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the DEBRA family. We can’t wait to see your application!
We think you need these skills to ace Store Assistant in Stockport
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for making a difference shine through! We want to see how excited you are about the role and how you can contribute to our mission at DEBRA.
Tailor Your Application: Make sure to customise your application to highlight your customer service skills and teamwork experience. We love seeing how your background aligns with our values and the responsibilities of the Store Assistant role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This helps us get a quick sense of who you are!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at DEBRA UK
✨Know the Mission
Before your interview, take some time to understand DEBRA's mission and values. Being able to articulate how you align with their goal of supporting individuals affected by Epidermolysis Bullosa will show your genuine interest in the role and the organisation.
✨Showcase Your Customer Service Skills
As a Store Assistant, excellent customer service is key. Prepare examples from your past experiences where you provided outstanding service or resolved customer issues. This will demonstrate your ability to create a welcoming shopping experience.
✨Be Ready to Discuss Teamwork
Since the role involves supporting colleagues and volunteers, think of instances where you've successfully worked as part of a team. Highlight your collaborative spirit and willingness to help others, which are essential for maintaining a positive store environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process for new Store Assistants or how DEBRA measures success in their stores. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.