Shop Manager

Shop Manager

Godalming Full-Time 24734 - 27600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team, drive sales, and create eye-catching displays.
  • Company: Join DEBRA UK, a charity dedicated to supporting those with Epidermolysis Bullosa.
  • Benefits: Enjoy a competitive salary, pension scheme, life assurance, and exclusive staff discounts.
  • Why this job: Make a real impact while working in a supportive and inclusive environment.
  • Qualifications: Natural leadership skills and a passion for retail are essential; driving licence preferred.
  • Other info: DBS check required; we welcome applications from all backgrounds.

The predicted salary is between 24734 - 27600 £ per year.

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This range is provided by DEBRA UK. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

DEBRA’s Calling for a Cracking Store/Shop Manager in Farncombe!
Salary: £24,733.80 per year
Full-time: 35 hours per week across 5 out of 7 days
Contract: Full time, Permanent
Location: 5A Farncombe Street, Farncombe, Godalming, Surrey GU7 3BA
Are you a natural leader with a passion for retail and a heart for making a difference?
Do you thrive in a fast-paced environment, love working with people, and know how to keep a shop buzzing with energy and purpose?
If that sounds like you, then we want to hear from you!
️ What You’ll Be Doing:

  • Lead and Inspire: Motivate your team to deliver exceptional customer service and hit sales targets.
  • Drive Results: Use your retail know-how to boost shop performance and make data-driven decisions.
  • Create Eye-Catching Displays: Design engaging window displays that draw customers in and promote donations.
  • Champion Quality: Ensure donated goods are processed and presented to the highest standards.
  • Foster Inclusivity: Build a welcoming, respectful environment for customers, donors, and your team.
  • Support AID Charity Audits: Assist in preparing for and participating in internal and external audits to ensure compliance with charity retail standards and financial accountability.
  • Drive for Success: Occasionally support the transport of goods or attend regional meetings, so a full UK driving licence is desirable.

Why Join DEBRA?
At DEBRA, we’re more than just a charity shop. We’re a community on a mission to support those living with Epidermolysis Bullosa (EB) – a rare and painful genetic condition.
Our vision is a world where no one suffers from EB, and we’re committed to providing lifelong care while seeking cures.
Our values – respect, passion, care, and inclusivity – are at the heart of everything we do.
What’s in It for You?

  • Salary: £24,733.80 per year
  • Pension Scheme with DEBRA contributions
  • ️ Life Assurance
  • Employee Assistance Programme – 24/7 support for you and your family
  • Generous Training Budget and career development opportunities
  • 20 Days Annual Leave + Bank Holidays (pro rata)
  • Long Service Awards & Recognition Schemes
  • ️ Exclusive Staff Discounts
  • Apprenticeship & Internship Opportunities

Disability Confident Employer
DEBRA is proud to be a Disability Confident Employer . We actively encourage applications from disabled candidates and are committed to inclusive recruitment practices.
If you have a disability and meet the minimum criteria for this role, you will be guaranteed an interview.
Please let us know if you require any reasonable adjustments during the recruitment or interview process.
Important to Know:
All roles at DEBRA require a DBS check and two satisfactory references . We’re committed to Equality, Diversity, and Inclusion, and we welcome applicants from all backgrounds.
Ready to Make a Difference?
If you’re excited about leading a team, driving success, and supporting a life-changing cause, click ‘apply’ today – we would love to hear from you!

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Sales and Business Development

  • Industries

    Retail

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Shop Manager employer: DEBRA UK

DEBRA UK is an exceptional employer that combines a vibrant retail environment with a meaningful mission to support those affected by Epidermolysis Bullosa. Located in Farncombe, the company fosters a culture of inclusivity and respect, offering generous training budgets, career development opportunities, and a supportive employee assistance programme. With competitive salaries, exclusive staff discounts, and recognition schemes, DEBRA UK is dedicated to empowering its team while making a significant impact in the community.
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Contact Detail:

DEBRA UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shop Manager

Tip Number 1

Familiarise yourself with DEBRA's mission and values. Understanding their commitment to supporting those with Epidermolysis Bullosa will help you convey your passion for the cause during interviews.

Tip Number 2

Showcase your leadership skills by preparing examples of how you've motivated teams in previous roles. Be ready to discuss specific strategies you've used to drive sales and enhance customer service.

Tip Number 3

Think about creative ways to design engaging displays that attract customers. Having a few ideas ready to share can demonstrate your proactive approach and retail expertise.

Tip Number 4

If you have experience with charity audits or compliance, be sure to highlight this. DEBRA values financial accountability, so showing your knowledge in this area can set you apart from other candidates.

We think you need these skills to ace Shop Manager

Leadership Skills
Customer Service Excellence
Sales Target Achievement
Visual Merchandising
Team Motivation
Data-Driven Decision Making
Organisational Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Driving Licence
Charity Retail Knowledge
Inclusivity and Diversity Awareness
Audit Preparation and Compliance

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what DEBRA UK is looking for in a Shop Manager. Highlight key responsibilities and required skills, such as leadership, retail experience, and customer service.

Tailor Your CV: Customise your CV to reflect your relevant experience and skills that match the job requirements. Use specific examples from your past roles that demonstrate your ability to lead a team and drive sales.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your commitment to making a difference. Mention DEBRA's mission and values, and explain how you align with them. Be sure to include your enthusiasm for leading a team.

Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at DEBRA UK

Show Your Leadership Skills

As a Shop Manager, you'll need to inspire and motivate your team. Be prepared to share examples of how you've successfully led a team in the past, highlighting your ability to drive results and foster a positive work environment.

Demonstrate Your Retail Knowledge

Familiarise yourself with retail trends and data-driven decision-making. During the interview, discuss how you can apply your retail know-how to boost shop performance and create engaging displays that attract customers.

Emphasise Your Commitment to Inclusivity

DEBRA values inclusivity and respect. Be ready to talk about how you've created welcoming environments in previous roles and how you plan to uphold these values as a Shop Manager.

Prepare for Questions on Charity Work

Since DEBRA is a charity, they will likely ask about your passion for their mission. Research Epidermolysis Bullosa (EB) and be prepared to discuss why supporting this cause resonates with you personally.

Shop Manager
DEBRA UK
Location: Godalming
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