At a Glance
- Tasks: Support the Store Manager and lead a diverse team to maximise store performance.
- Company: Join DEBRA, a national charity making a real difference for those affected by EB.
- Benefits: Enjoy competitive pay, pension contributions, discounts, and a supportive work environment.
- Other info: Part-time role with excellent career growth and a focus on inclusivity.
- Why this job: Make an impact in your community while developing valuable leadership skills.
- Qualifications: Strong customer service skills and ability to thrive under pressure.
The predicted salary is between 14458 - 14458 £ per year.
Are you a motivated and passionate individual looking to make a difference? As an Assistant Store Manager, you will play a key role in supporting the Store Manager to deliver strong store performance, maximising income through physical and digital channels while helping to lead an inclusive and diverse team. By role‑modeling the DEBRA values, you will help create a positive environment where colleagues and volunteers feel supported, engaged, and focused on delivering impact for the EB community.
Our Fareham retail store is looking for an Assistant Store Manager to join us on a Part Time, Permanent basis, working 21 hours per week, 3 days out of 7, earning £14,458.08 per annum / £13.24 per hour.
What we are looking for in our Assistant Store Manager:
- You will be motivated and enthusiastic, with strong customer service and retail administration skills, and the ability to work well under pressure to support the smooth and efficient running of our Fareham store.
- You will be confident supporting colleagues and volunteers, contributing to the achievement of targets, and stepping up to manage the store in the Store Manager’s absence when required.
Your Key Responsibilities As An Assistant Store Manager:
- Support the recruitment, induction, and ongoing management of both paid colleagues and volunteers.
- Assist in maintaining high standards of customer service and store presentation.
- Support the Store Manager in maximising profits to increase the overall contribution of the store.
- Use visual merchandising skills to ensure the store is commercially appealing and well presented.
- Help generate quality donated goods to achieve processing targets and maintain shop density levels.
- Deputise for the Store Manager when required, ensuring continuity of leadership and operations.
Mission, Vision & Values:
Our mission is a world where no one suffers with Epidermolysis Bullosa. Our vision is that we live in a world where no one suffers with Epidermolysis Bullosa (EB) and that we provide lifelong care for all those affected by living with EB. Our values are based around care and inclusivity. They are the foundation of our culture and a significant part of what makes DEBRA a great place to work.
What We Offer:
- Access to a Group Personal Pension with a matched 4% contribution from DEBRA.
- Life Assurance Scheme.
- Free access to our 24/7 Employee Assistance Programme for you and your family.
- Annual leave of 20 days plus Bank Holidays (pro rata for part‑time employees).
- Discounts and cashback at high street retailers, supermarkets, cinemas, gyms, leisure and theme parks, holidays and more via our Employee Benefits Portal.
- Access to a 24 hour 7 days a week GP service.
Safeguarding & Equality:
DEBRA takes its safeguarding responsibilities seriously, and all roles within the organisation require a DBS check and two satisfactory references. We are committed to delivering our Equality, Diversity and Inclusion strategy across all areas of our work, including recruitment. As a Disability Confident employer, we welcome applications from disabled candidates and are committed to providing reasonable adjustments throughout the recruitment process. Please let us know if you require any support.
Assistant Store Manager in Portsmouth employer: DEBRA UK
DEBRA is an exceptional employer that fosters a supportive and inclusive work environment, making it an ideal place for individuals passionate about making a difference. As an Assistant Store Manager in our Fareham retail store, you will benefit from a range of perks including a matched pension scheme, life assurance, and access to a 24/7 Employee Assistance Programme, all while contributing to a meaningful cause that impacts the lives of those affected by Epidermolysis Bullosa. Our commitment to employee growth and well-being, combined with a culture rooted in care and inclusivity, ensures that you will thrive both personally and professionally within our team.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Portsmouth
✨Tip Number 1
Get to know the company! Research DEBRA and its mission. When you understand what they stand for, you can tailor your conversations to show how your values align with theirs. This will make you stand out as a candidate who truly cares.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. Plus, it shows you're genuinely interested in the role and the company culture.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to retail management and customer service. Role-play with a friend or family member to build your confidence. The more comfortable you are, the better you'll perform!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about joining the DEBRA team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Assistant Store Manager in Portsmouth
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm shine through in your application! We want to see how motivated you are about making a difference, especially in supporting the EB community. Share any relevant experiences that highlight your passion for retail and customer service.
Tailor Your CV:Make sure your CV is tailored to the Assistant Store Manager role. Highlight your skills in retail administration and customer service, and don’t forget to mention any experience with leading teams or managing volunteers. We love seeing how you can contribute to our inclusive environment!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for the role. Use it to explain how your values align with DEBRA’s mission and how you can help create a positive store environment. Keep it engaging and personal!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our amazing team!
How to prepare for a job interview at DEBRA UK
✨Know the Mission and Values
Before your interview, take some time to really understand DEBRA's mission and values. This will not only help you align your answers with what they stand for but also show your genuine interest in making a difference in the lives of those affected by EB.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to step up when the Store Manager is away. Prepare examples from your past experiences where you've successfully led a team or managed a situation under pressure. This will demonstrate your capability to handle responsibilities effectively.
✨Highlight Customer Service Experience
Customer service is key in retail, so be ready to discuss your previous roles and how you've maintained high standards. Think of specific instances where you went above and beyond for customers, as this will resonate well with their focus on creating a positive environment.
✨Prepare Questions About Team Dynamics
Since you'll be working closely with colleagues and volunteers, come prepared with questions about team dynamics and how DEBRA fosters inclusivity. This shows that you're not just interested in the role, but also in contributing to a supportive workplace culture.
