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- Tasks: Support daily shop operations and provide excellent customer service.
- Company: Join DEBRA, a national charity making a real difference for the EB community.
- Benefits: Earn £12.71 per hour, enjoy discounts, and access a personal pension scheme.
- Other info: Full training provided, with opportunities for personal growth in a supportive environment.
- Why this job: Be part of a team that creates a welcoming shopping experience while helping others.
- Qualifications: Enthusiastic, reliable, and customer-focused; retail experience is a plus but not required.
Are you friendly, motivated, and passionate about making a difference? As a Store Assistant, you will play a vital role in supporting the day‑to‑day running of our Portslade shop. You will help maximise income through excellent customer service, strong visual standards, and effective stock handling, while supporting colleagues and volunteers to deliver a welcoming and inclusive shopping experience. By role modelling the DEBRA values, you will help create a positive environment focused on making a real impact for the EB community.
Our Portslade retail store is recruiting a Store Assistant on a Part Time, Permanent basis, working 6 hours per day on a Sunday to help with cover in our store. Earning £12.71 per hour / £3,965.52 per annum.
What We Are Looking For In Our Store Assistant:
- You will be enthusiastic, reliable, and customer‑focused, with a positive attitude and a willingness to learn.
- You will enjoy working as part of a team, supporting both colleagues and volunteers, and contributing to the smooth and efficient running of our Portslade store.
- Retail experience is desirable but not essential, as full training will be provided.
Your Key Responsibilities As a Store Assistant:
- Provide excellent customer service to all customers and donors.
- Support the processing, pricing, and replenishment of donated stock.
- Help maintain high standards of shop presentation and cleanliness.
- Assist with visual merchandising to promote sales and commercial success.
- Support colleagues and volunteers in day‑to‑day store activities.
- Follow DEBRA policies and procedures, including health, safety, and safeguarding.
What We Offer:
- We offer a competitive rate of pay along with a range of benefits, including:
- Access to a Group Personal Pension with a matched 4% contribution from DEBRA.
- Life Assurance Scheme.
- Free access to our 24/7 Employee Assistance Programme for you and your family.
- Annual leave of 20 days plus Bank Holidays (pro rata for part‑time employees).
- Discounts and cashback at high street retailers, supermarkets, cinemas, gyms, leisure and theme parks, holidays and more via our Employee Benefits Portal.
- Access to a 24 hour 7 days a week GP service.
Safeguarding & Equality:
DEBRA takes its safeguarding responsibilities seriously, and all roles within the organisation require a DBS check and two satisfactory references. We are committed to delivering our Equality, Diversity and Inclusion strategy across all areas of our work, including recruitment. As a Disability Confident employer, we welcome applications from disabled candidates and are committed to providing reasonable adjustments throughout the recruitment process.
Store Assistant in Hove employer: DEBRA UK
Contact Detail:
DEBRA UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant in Hove
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DEBRA and its mission. Understanding their values will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your customer service skills! As a Store Assistant, you'll be interacting with customers and donors all day. Think of examples from your past experiences where you've provided excellent service or resolved issues, and be ready to share them.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. It shows respect for the role and the organisation, plus it helps you feel more confident.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Assistant in Hove
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm and passion for making a difference.
Tailor Your Application: Make sure to read the job description carefully and highlight how your skills and experiences align with what we're looking for. Mention any relevant experience, even if it’s not in retail, that shows you’re customer-focused and a team player.
Show Your Commitment: We love candidates who are motivated and reliable. In your application, share examples of how you've gone above and beyond in previous roles or situations. This will help us see your dedication to providing excellent service.
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we receive all your details and can get back to you as soon as possible!
How to prepare for a job interview at DEBRA UK
✨Show Your Enthusiasm
Make sure to express your passion for the role and the charity's mission during the interview. Share why you want to be a Store Assistant and how you can contribute to making a difference in the EB community.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past, even if it's from a different context. Think about times when you went above and beyond to help someone, as this will resonate well with the values DEBRA upholds.
✨Highlight Teamwork Experience
Since the role involves supporting colleagues and volunteers, be ready to discuss your experience working in teams. Share specific instances where you collaborated effectively to achieve a common goal, showcasing your reliability and positive attitude.
✨Familiarise Yourself with DEBRA's Values
Before the interview, take some time to research DEBRA and understand their values and mission. Being able to articulate how your personal values align with theirs will show that you're not just looking for any job, but that you're genuinely interested in contributing to their cause.