At a Glance
- Tasks: Lead a diverse team and maximise store performance through innovative strategies.
- Company: Join DEBRA, a national charity making a real difference for those affected by EB.
- Benefits: Enjoy competitive salary, pension contributions, discounts, and a supportive work environment.
- Other info: Dynamic role with opportunities for personal growth and a commitment to inclusivity.
- Why this job: Make an impact in the community while developing your leadership skills.
- Qualifications: Enthusiastic with strong customer service and management skills.
The predicted salary is between 25480 - 25480 € per year.
As a Store Manager, you will take ownership of your store’s performance, maximising income through physical and digital channels while leading an inclusive and diverse team. By role‑modelling the DEBRA values, you will create a positive environment where colleagues and volunteers feel supported, engaged and focused on delivering impact for the EB community.
This is a full‑time, permanent position, contract of 35 hours per week, working 5 days out of 7. The salary is £25,480 per annum (£14.00 per hour).
We are a national charity that supports individuals and families affected by Epidermolysis Bullosa (EB) – a painful genetic skin blistering condition which, in the worst cases, can be fatal.
You will be motivated and enthusiastic, with good customer service, retail administration and management skills, and the ability to work well under pressure to meet targets and support the efficient running of our store in Helensburgh.
Key Responsibilities- Effectively recruit, maintain, and manage both paid employees and volunteers
- Ensure a standard of excellence is maintained, in terms of customer service
- Maximise profits to increase overall contribution of the store
- Use visual merchandising talents to ensure the store is presented well and promoting commercial success
- Generate quality donated goods to achieve processing targets to maintain shop density levels
Our mission is a world where no one suffers with Epidermolysis Bullosa. Our vision is that we live in a world where no one suffers with Epidermolysis Bullosa (EB) and we provide lifelong care for all those affected/impacted by living with EB. Our values are based around care and inclusivity, and we are committed to making a difference. These values are the foundation of our culture and are a significant element of being a Great place to Work.
Benefits- Access to a Group Personal Pension with a matched 4% contribution from DEBRA
- Life Assurance Scheme
- Free access to our round the clock employee assistance program for advice and support for both you and your family
- Annual Leave 20 days plus Bank Holiday (pro rata for part time employees)
- Discounts and cashback from high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Employee Benefit Portal.
- Access to a 24 hour 7 days a week GP service
DEBRA takes its safeguarding responsibilities seriously and all positions within our organisation require a DBS check and two satisfactory references.
We are committed to delivering our Equality, Diversity and Inclusion strategy across all areas of our work, including recruitment. As a Disability Confident employer, we welcome applications from disabled candidates and are committed to providing reasonable adjustments throughout the recruitment and interview process. Please let us know if you require any adjustments to support you.
Store Manager in Helensburgh employer: DEBRA UK
DEBRA is an exceptional employer that prioritises inclusivity and employee well-being, making it a rewarding place to work as a Store Manager in Helensburgh. With a strong commitment to supporting individuals affected by Epidermolysis Bullosa, DEBRA fosters a positive work culture where team members are encouraged to grow and thrive, backed by comprehensive benefits such as a matched pension scheme, life assurance, and access to a 24/7 GP service. Join us to make a meaningful impact while enjoying a supportive environment that values diversity and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Helensburgh
✨Tip Number 1
Get to know the company inside out! Research DEBRA's mission and values, and think about how your experience aligns with their goals. This will help you stand out in interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn, and don’t be shy about reaching out for a chat. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 3
Prepare for the interview by practising common questions and thinking of examples that showcase your leadership and customer service skills. Remember, they want to see how you can lead a diverse team and maximise store performance.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the DEBRA team and making a difference in the EB community.
We think you need these skills to ace Store Manager in Helensburgh
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in the EB community and how your values align with DEBRA's mission.
Tailor Your CV:Make sure to customise your CV for the Store Manager position. Highlight your relevant experience in retail management and customer service, and don’t forget to mention any achievements that demonstrate your ability to lead a diverse team.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences are easy to spot. This will help us quickly see why you’re a great fit!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at DEBRA UK
✨Know the Mission and Values
Before your interview, take some time to really understand DEBRA's mission and values. This charity is all about care and inclusivity, so think about how your own values align with theirs. Be ready to share examples of how you've demonstrated these values in your previous roles.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team, so it's crucial to highlight your leadership experience. Prepare specific examples of how you've successfully managed teams in the past, especially in challenging situations. Think about how you can inspire and motivate others to achieve their best.
✨Prepare for Customer Service Scenarios
Customer service is key in this role, so be prepared to discuss how you've handled difficult customer interactions. Think of a couple of scenarios where you turned a negative experience into a positive one. This will show that you can maintain high standards of service under pressure.
✨Discuss Visual Merchandising Ideas
Since visual merchandising is part of the job, come armed with ideas on how to present the store effectively. You could even sketch out a few concepts or bring examples of successful displays from your past experiences. This shows initiative and creativity, which are essential for maximising profits.
