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- Tasks: Supervise staff and volunteers, manage store operations, and drive sales.
- Company: Join DEBRA, a charity dedicated to supporting those affected by Epidermolysis Bullosa.
- Benefits: Enjoy life assurance, mental health support, discounts, and generous training budgets.
- Why this job: Make a real difference while developing your retail and leadership skills.
- Qualifications: Customer service experience and ability to thrive under pressure.
- Other info: Be part of a passionate team in a supportive and inclusive environment.
The predicted salary is between 20000 - 26000 £ per year.
DEBRA is recruiting for a Charity Retail Assistant Shop Manager at our store in South Queensferry. The role is Full Time, Permanent, 35 hours per week, with a salary of £23,132.20 per annum (£12.71 per hour).
DEBRA is a national charity that supports individuals and families affected by Epidermolysis Bullosa (EB).
What we are looking for:
- You will be motivated and enthusiastic, with good customer service and retail administration skills.
- The ability to work well under pressure to meet targets and to support the efficient running of our store in South Queensferry.
Your Responsibilities:
- Supervise and manage both paid employees and volunteers.
- Use visual merchandising talents to ensure the store is presented well and promoting commercial success.
- Use your expert selling skills to assist the Shop Manager in maximising profit and hitting agreed targets and budgets.
- Use online platforms to generate sales in store.
- Processing and generating stock.
- Delivering excellent customer service.
Why work for DEBRA:
Mission, Vision & Values:
Our mission is a world where no one suffers with Epidermolysis Bullosa. Our vision is that we live in a world where no one suffers with EB and we provide lifelong care, while seeking cures, for all those affected by EB. Our values are based around respect, passion, care, inclusivity and we are committed to making a difference. These values are the foundation of our culture and are a significant element of being a Great place to Work.
Benefits:
- Life Assurance Scheme.
- Employee Assistance Program which offers 24/7 access for staff and their families.
- Access to trained Mental Health First Aiders.
- Discounted DEBRA Holiday Homes.
- Employee Discounts Platform – includes Gym membership, Cinema, Holiday, various high street retailers, pluxee cashback card, eVoucher and much more.
- Generous Training Budget; DEBRA supports and encourages Employee Voice.
- Annual Leave 20 days plus.
Assistant Manager - South Queensferry in Edinburgh employer: DEBRA UK
Contact Detail:
DEBRA UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - South Queensferry in Edinburgh
✨Tip Number 1
Get to know DEBRA's mission and values inside out. When you walk into that interview, show us how your passion aligns with our goal of supporting those affected by Epidermolysis Bullosa. It’s all about connecting your personal drive with what we stand for!
✨Tip Number 2
Brush up on your customer service skills! We want to see how you handle pressure and keep customers happy. Think of examples from your past experiences where you’ve gone above and beyond – those stories will make you stand out.
✨Tip Number 3
Show off your visual merchandising skills! Bring ideas to the table on how you can make our store in South Queensferry pop. We love creativity, so don’t be shy about sharing your vision during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the DEBRA family. Let’s make a difference together!
We think you need these skills to ace Assistant Manager - South Queensferry in Edinburgh
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in the lives of those affected by Epidermolysis Bullosa. Share any relevant experiences that highlight your commitment to charity work.
Tailor Your CV: Make sure your CV is tailored specifically for the Assistant Manager position. Highlight your customer service and retail administration skills, and don’t forget to mention any experience supervising teams or working under pressure. We love seeing how your background aligns with our mission!
Be Clear and Concise: Keep your written application clear and to the point. Use bullet points where necessary to make it easy for us to read. Remember, we’re looking for someone who can communicate effectively, so show us your best writing skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position right there!
How to prepare for a job interview at DEBRA UK
✨Know Your Charity
Before the interview, take some time to research DEBRA and its mission. Understanding the impact of Epidermolysis Bullosa (EB) and how the charity supports affected individuals will show your genuine interest in the role and align with their values.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you went above and beyond to help customers, as this is crucial for the Assistant Manager role.
✨Demonstrate Leadership Qualities
Since you'll be supervising both paid employees and volunteers, be ready to discuss your leadership style. Share specific instances where you successfully managed a team or resolved conflicts, highlighting your ability to motivate and inspire others.
✨Be Ready for Practical Scenarios
Expect to face practical questions or scenarios during the interview. For example, they might ask how you would handle a busy day in the shop or how you'd approach visual merchandising. Think through these scenarios in advance to showcase your problem-solving skills.
