At a Glance
- Tasks: Support the Store Manager and lead a diverse team to maximise store performance.
- Company: Join DEBRA, a national charity making a real difference for those affected by EB.
- Benefits: Enjoy competitive salary, pension contributions, discounts, and 20 days annual leave.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
- Why this job: Make an impact in a supportive environment while developing your leadership skills.
- Qualifications: Strong customer service skills and ability to work under pressure.
The predicted salary is between 24096 - 24096 € per year.
Are you a motivated and passionate individual looking to make a difference? As an Assistant Store Manager, you will play a key role in supporting the Store Manager to deliver strong store performance, maximising income through physical and digital channels while helping to lead an inclusive and diverse team. By role‑modeling the DEBRA values, you will help create a positive environment where colleagues and volunteers feel supported, engaged, and focused on delivering impact for the EB community.
Our Crawley retail store is looking for an Assistant Store Manager to join us on a Full Time, Permanent basis, working 35 hours per week, 5 days out of 7, earning £24,096.80 per annum / £13.24 per hour.
What we are looking for in our Assistant Store Manager:
- You will be motivated and enthusiastic, with strong customer service and retail administration skills, and the ability to work well under pressure to support the smooth and efficient running of our Crawley store.
- You will be confident supporting colleagues and volunteers, contributing to the achievement of targets, and stepping up to manage the store in the Store Manager’s absence when required.
Your Key Responsibilities As An Assistant Store Manager:
- Support the recruitment, induction, and ongoing management of both paid colleagues and volunteers.
- Assist in maintaining high standards of customer service and store presentation.
- Support the Store Manager in maximising profits to increase the overall contribution of the store.
- Use visual merchandising skills to ensure the store is commercially appealing and well presented.
- Help generate quality donated goods to achieve processing targets and maintain shop density levels.
- Deputise for the Store Manager when required, ensuring continuity of leadership and operations.
Mission, Vision & Values:
Our mission is a world where no one suffers with Epidermolysis Bullosa. Our vision is that we live in a world where no one suffers with Epidermolysis Bullosa (EB) and that we provide lifelong care for all those affected by living with EB. Our values are based around care and inclusivity. They are the foundation of our culture and a significant part of what makes DEBRA a great place to work.
What We Offer:
- Access to a Group Personal Pension with a matched 4% contribution from DEBRA.
- Life Assurance Scheme.
- Free access to our 24/7 Employee Assistance Programme for you and your family.
- Annual leave of 20 days plus Bank Holidays (pro rata for part-time employees).
- Discounts and cashback at high street retailers, supermarkets, cinemas, gyms, leisure and theme parks, holidays and more via our Employee Benefits Portal.
- Access to a 24 hour 7 days a week GP service.
Safeguarding & Equality:
DEBRA takes its safeguarding responsibilities seriously, and all roles within the organisation require a DBS check and two satisfactory references. We are committed to delivering our Equality, Diversity and Inclusion strategy across all areas of our work, including recruitment. As a Disability Confident employer, we welcome applications from disabled candidates and are committed to providing reasonable adjustments throughout the recruitment process. Please let us know if you require any support.
Assistant Store Manager in Crawley employer: DEBRA UK
DEBRA is an exceptional employer that fosters a supportive and inclusive work environment, making it an ideal place for individuals passionate about making a difference. As an Assistant Store Manager in our Crawley retail store, you will benefit from a range of perks including a competitive salary, access to a personal pension scheme, and a comprehensive Employee Assistance Programme. We prioritise employee growth and development, ensuring that you have the opportunity to thrive while contributing to our mission of supporting those affected by Epidermolysis Bullosa.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Crawley
✨Tip Number 1
Get to know the company culture! Before your interview, check out DEBRA's mission and values. This will help you align your answers with what they stand for, showing you're a perfect fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills can help support the Store Manager and enhance customer service at the Crawley store.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of when you've stepped up in previous roles. Highlight how you can motivate and manage both colleagues and volunteers, especially when the Store Manager is away.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Assistant Store Manager in Crawley
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm shine through! We want to see how motivated you are about making a difference in the community and supporting our mission at DEBRA.
Tailor Your CV:Make sure to customise your CV for the Assistant Store Manager role. Highlight your customer service skills and any experience in retail management that aligns with what we’re looking for.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at DEBRA UK
✨Know the Mission and Values
Before your interview, take some time to really understand DEBRA's mission and values. This will not only help you align your answers with what they stand for but also show your genuine interest in making a difference in the lives of those affected by Epidermolysis Bullosa.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to step up when the Store Manager is away. Prepare examples from your past experiences where you've successfully led a team or managed a situation under pressure. This will demonstrate your capability to handle responsibilities and support your colleagues effectively.
✨Highlight Customer Service Experience
Customer service is key in retail, so be ready to discuss your previous roles and how you've gone above and beyond to ensure customer satisfaction. Think of specific instances where you turned a negative experience into a positive one, as this will resonate well with their focus on high standards.
✨Prepare Questions About Team Dynamics
Since the role involves working closely with both paid staff and volunteers, come prepared with questions about team dynamics and how DEBRA fosters inclusivity. This shows that you're not just interested in the role itself, but also in creating a supportive environment for everyone involved.
