At a Glance
- Tasks: Support the Store Manager and lead a diverse team to maximise store performance.
- Company: Join DEBRA, a national charity making a real difference for those affected by EB.
- Benefits: Enjoy competitive pay, pension contributions, discounts, and a supportive work environment.
- Other info: Full-time position with excellent career growth opportunities and a commitment to equality.
- Why this job: Make an impact while developing your leadership skills in a rewarding role.
- Qualifications: Strong customer service skills and ability to thrive under pressure.
The predicted salary is between 24096 - 24096 £ per year.
Are you a motivated and passionate individual looking to make a difference? As an Assistant Store Manager, you will play a key role in supporting the Store Manager to deliver strong store performance, maximising income through physical and digital channels while helping to lead an inclusive and diverse team. By role modelling the DEBRA values, you will help create a positive environment where colleagues and volunteers feel supported, engaged, and focused on delivering impact for the EB community.
Our Bathgate retail store is looking for an Assistant Store Manager to join us on a Full Time, Permanent basis, working 35 hours per week, 5 days out of 7, earning £24,096.80 per annum / £13.24 per hour.
About DEBRA: We are a national charity that supports individuals and families affected by Epidermolysis Bullosa (EB) – a painful genetic skin blistering condition which, in the worst cases, can be fatal.
What we are looking for in our Assistant Store Manager:
- You will be motivated and enthusiastic, with strong customer service and retail administration skills, and the ability to work well under pressure to support the smooth and efficient running of our Bathgate store.
- You will be confident supporting colleagues and volunteers, contributing to the achievement of targets, and stepping up to manage the store in the Store Manager’s absence when required.
Key Responsibilities:
- Support the recruitment, induction, and ongoing management of both paid colleagues and volunteers.
- Assist in maintaining high standards of customer service and store presentation.
- Support the Store Manager in maximising profits to increase the overall contribution of the store.
- Use visual merchandising skills to ensure the store is commercially appealing and well presented.
- Help generate quality donated goods to achieve processing targets and maintain shop density levels.
- Deputise for the Store Manager when required, ensuring continuity of leadership and operations.
Benefits:
- Access to a Group Personal Pension with a matched 4% contribution from DEBRA.
- Life Assurance Scheme.
- Free access to our 24/7 Employee Assistance Programme for you and your family.
- Annual leave of 20 days plus Bank Holidays (pro rata for part-time employees).
- Discounts and cashback at high street retailers, supermarkets, cinemas, gyms, leisure and theme parks, holidays and more via our Employee Benefits Portal.
- Access to a 24 hour 7 days a week GP service.
Safeguarding & Equality: Please note: DEBRA takes its safeguarding responsibilities seriously, and all roles within the organisation require a DBS check and two satisfactory references. We are committed to delivering our Equality, Diversity and Inclusion strategy across all areas of our work, including recruitment. As a Disability Confident employer, we welcome applications from disabled candidates and are committed to providing reasonable adjustments throughout the recruitment process. Please let us know if you require any support.
Assistant Store Manager in Bathgate employer: DEBRA UK
DEBRA is an exceptional employer that prioritises a supportive and inclusive work culture, making it an ideal place for individuals passionate about making a difference. As an Assistant Store Manager in Bathgate, you will benefit from a range of perks including a competitive salary, access to a personal pension scheme, and a comprehensive Employee Assistance Programme, all while contributing to a meaningful cause that supports those affected by Epidermolysis Bullosa. With opportunities for personal growth and development, DEBRA fosters an environment where both colleagues and volunteers can thrive together.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Bathgate
✨Tip Number 1
Get to know the company! Research DEBRA and understand its mission. When you walk into that interview, show us you’re not just another candidate but someone who genuinely cares about making a difference in the EB community.
✨Tip Number 2
Practice your customer service skills! As an Assistant Store Manager, you'll need to demonstrate how you can handle various situations with customers and colleagues. Think of examples from your past experiences that highlight your ability to support and lead a team.
✨Tip Number 3
Be ready to showcase your leadership potential! We want to see how you can step up when needed. Prepare to discuss times when you've taken charge or supported others in a busy environment, especially under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team and contributing to our mission.
We think you need these skills to ace Assistant Store Manager in Bathgate
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm shine through! We want to see how motivated you are about making a difference in the community and supporting our team at DEBRA.
Tailor Your CV:Make sure to customise your CV for the Assistant Store Manager role. Highlight your customer service skills and any experience in retail management. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences stand out without unnecessary fluff. This helps us see your potential quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at DEBRA UK
✨Know the DEBRA Values
Before your interview, take some time to familiarise yourself with DEBRA's values and mission. Understanding how these values translate into daily operations will help you demonstrate your alignment with their goals and show that you're genuinely passionate about making a difference.
✨Showcase Your Customer Service Skills
As an Assistant Store Manager, strong customer service skills are crucial. Prepare examples from your past experiences where you've gone above and beyond for customers or resolved conflicts effectively. This will highlight your ability to maintain high standards of service in a retail environment.
✨Demonstrate Leadership Potential
Since you'll be stepping up in the Store Manager's absence, it's important to showcase your leadership abilities. Think of instances where you've led a team or taken initiative in previous roles. Be ready to discuss how you can support and motivate colleagues and volunteers to achieve store targets.
✨Prepare for Scenario Questions
Expect scenario-based questions during your interview. These might involve handling difficult situations or managing store operations under pressure. Practise your responses to common scenarios in retail management, focusing on problem-solving and decision-making skills that align with the role.
