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- Tasks: Supervise staff and volunteers, manage sales, and ensure a well-presented store.
- Company: Join DEBRA, a charity dedicated to supporting those affected by Epidermolysis Bullosa.
- Benefits: Enjoy life assurance, employee discounts, training budget, and generous annual leave.
- Why this job: Make a real difference while developing your retail skills in a supportive environment.
- Qualifications: Customer service experience and ability to thrive under pressure.
- Other info: Opportunities for apprenticeships and internships available.
The predicted salary is between 23132 - 25800 £ per year.
DEBRA is recruiting for a Charity Retail Assistant Shop Manager at our store in South Queensferry. The role is Full Time, Permanent, 35 hours per week, with a salary of £23,132.20 per annum (£12.71 per hour). DEBRA is a national charity that supports individuals and families affected by Epidermolysis Bullosa (EB).
What we are looking for:
- You will be motivated and enthusiastic, with good customer service and retail administration skills.
- The ability to work well under pressure to meet targets and to support the efficient running of our store in South Queensferry.
Your Responsibilities:
- Supervise and manage both paid employees and volunteers.
- Use visual merchandising talents to ensure the store is presented well and promoting commercial success.
- Use your expert selling skills to assist the Shop Manager in maximising profit and hitting agreed targets and budgets.
- Use online platforms to generate sales in store.
- Processing and generating stock.
- Delivering excellent customer service.
Why work for DEBRA:
Our mission is a world where no one suffers with Epidermolysis Bullosa. Our vision is that we live in a world where no one suffers with EB and we provide lifelong care, while seeking cures, for all those affected by EB. Our values are based around respect, passion, care, inclusivity and we are committed to making a difference. These values are the foundation of our culture and are a significant element of being a Great place to Work.
Benefits:
- Life Assurance Scheme.
- Employee Assistance Program which offers 24/7 access for staff and their families.
- Access to trained Mental Health First Aiders.
- Discounted DEBRA Holiday Homes.
- Employee Discounts Platform – includes Gym membership, Cinema, Holiday, various high street retailers, pluxee cashback card, eVoucher and much more.
- Generous Training Budget; DEBRA supports and encourages Employee Voice.
- Annual Leave 20 days plus Bank Holidays (pro rata for part-time employees).
- Increased Holiday Entitlement and Long Service Awards.
- Exclusive Staff Discount.
- Opportunities for Apprenticeships and Internships.
Please note: DEBRA takes safeguarding responsibilities seriously; all positions require a DBS check and two satisfactory references. We are committed to Equality, Diversity, and Inclusion in all areas of our work including recruitment. Please advise if you need any reasonable adjustments during our recruitment or interview process.
If you are enthusiastic about the contribution you could make and would like to join our team as our Assistant Store Manager, please click ‘apply’ today – we’d love to hear from you!
Assistant Manager - South Queensferry employer: DEBRA UK
Contact Detail:
DEBRA UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - South Queensferry
✨Tip Number 1
Get to know the charity's mission and values inside out. When you walk into that interview, let your passion for DEBRA's cause shine through. Show them you’re not just looking for a job, but you genuinely want to make a difference.
✨Tip Number 2
Brush up on your customer service skills! Think of examples where you've gone above and beyond for customers. DEBRA values excellent service, so be ready to share how you can contribute to that in the shop.
✨Tip Number 3
Prepare to discuss your experience with managing teams, both paid staff and volunteers. DEBRA is all about teamwork, so highlight your leadership skills and how you can motivate others to hit those targets.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the DEBRA family. Let’s get you that Assistant Manager role!
We think you need these skills to ace Assistant Manager - South Queensferry
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in the lives of those affected by Epidermolysis Bullosa. Share any relevant experiences that highlight your commitment to our mission.
Tailor Your CV: Make sure your CV is tailored to the Assistant Manager position. Highlight your customer service and retail administration skills, and don’t forget to mention any experience supervising teams or working under pressure. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for specific examples of how you’ve met targets and contributed to a team’s success, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about DEBRA and our values before you hit send!
How to prepare for a job interview at DEBRA UK
✨Know the Mission
Before your interview, take some time to understand DEBRA's mission and values. Being able to articulate how you align with their vision of supporting individuals affected by Epidermolysis Bullosa will show your genuine interest in the role and the charity.
✨Showcase Your Skills
Prepare specific examples that highlight your customer service and retail administration skills. Think about times when you've successfully managed a team or improved sales through visual merchandising. This will demonstrate your capability to meet targets and support the store's success.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle various situations in the shop. For instance, how would you manage a busy day with both paid staff and volunteers? Practising your responses to these scenarios can help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how DEBRA measures success in their stores. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
