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- Tasks: Deliver friendly customer service and support the shop team in making a difference.
- Company: Join DEBRA, a charity dedicated to supporting those affected by Epidermolysis Bullosa.
- Benefits: Enjoy competitive pay, training opportunities, and staff discounts.
- Why this job: Make a real impact in your community while working with a caring team.
- Qualifications: Retail experience and great communication skills are essential.
- Other info: Flexible hours with opportunities for career progression and apprenticeships.
The predicted salary is between 12 - 16 £ per hour.
Make a Real Difference in Stockbridge – Join DEBRA as a Store Assistant! Are you a positive, caring individual looking to make a meaningful impact in your community? DEBRA is seeking a compassionate and motivated Store Assistant to join our friendly team in Stockbridge!
This is a permanent, part-time role (14 hours per week), worked across 2 full days out of 7 days per week. Flexibility is key, as you will help cover absences and holidays when needed.
Location: DEBRA Shop, Stockbridge, EH4 1LU
Contract: Permanent
Hours: 14 hours/week, 2 full days
Pay: £12.21/hour
Salary: £8,888.88 per annum
Why DEBRA? DEBRA is the national charity supporting people affected by Epidermolysis Bullosa (EB)—a painful genetic skin condition. Our vision is a world where no one suffers from EB. By joining our team, you’ll help make that vision a reality. We live by our values: Respect, Passion, Care, and Inclusivity—creating a workplace where your efforts are truly valued.
What You’ll Be Doing:
- Delivering warm, friendly customer service
- Handling transactions with care and accuracy
- Creating attractive shop displays
- Sorting and pricing donated items thoughtfully
- Engaging donors with empathy and appreciation
- Supporting the Shop Manager and working closely with volunteers
- Regularly lifting and moving donated goods
What We Offer:
- DEBRA pension contribution
- Life Assurance
- 24/7 Employee Assistance Program
- Generous training budget & career progression
- 20 days annual leave + bank holidays (pro rata)
- Long service awards & increased holiday entitlement
- Staff discounts & personalised recognition
- Opportunities for apprenticeships and internships
Who We’re Looking For:
- Retail experience in a busy environment
- A team player with great communication skills
- Flexible availability, including weekends and bank holidays
- Physically able to lift and move donated items safely
Ready to Make a Difference? If you’re someone who finds purpose in hands-on work and wants to be part of a team that truly cares, we’d love to hear from you. Apply now and help us build a world where no one suffers from EB.
Store Assistant employer: DEBRA International
Contact Detail:
DEBRA International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DEBRA and their mission. This will not only help you understand their values but also show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your customer service skills! Since the role involves delivering warm, friendly service, think of examples from your past experiences where you've gone above and beyond for customers. We want to see that passion in action!
✨Tip Number 3
Be flexible and ready to adapt! Highlight your availability and willingness to cover shifts when needed. This shows that you're a team player and ready to support your colleagues, which is super important in a charity shop environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at DEBRA!
We think you need these skills to ace Store Assistant
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for making a difference shine through. We want to see how much you care about the cause and how you can contribute to our mission at DEBRA.
Tailor Your CV: Make sure to tailor your CV to highlight relevant retail experience and skills that match the Store Assistant role. We love seeing how your background aligns with what we’re looking for!
Be Personable: In your cover letter, don’t be afraid to show your personality! We’re looking for someone who is friendly and approachable, so let us know why you’d be a great fit for our team in Stockbridge.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at DEBRA International
✨Show Your Passion for the Cause
Make sure to express your enthusiasm for DEBRA's mission during the interview. Share why you want to work for a charity that supports people with Epidermolysis Bullosa and how you can contribute to making a difference in the community.
✨Demonstrate Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you went above and beyond to help customers, as this role requires delivering warm and friendly service.
✨Be Ready to Discuss Flexibility
Since flexibility is key for this position, be prepared to discuss your availability. Mention any previous experience you have with adapting to changing schedules or covering shifts, showing that you're a reliable team player.
✨Highlight Teamwork and Communication
This role involves working closely with volunteers and the Shop Manager, so emphasise your teamwork skills. Share specific instances where you collaborated effectively with others, showcasing your ability to communicate and support your colleagues.