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- Tasks: Provide excellent customer service and support a life-changing cause.
- Company: Join DEBRA, a charity making a real difference in the community.
- Benefits: Competitive pay, generous holiday, training opportunities, and staff discounts.
- Why this job: Make a positive impact while gaining valuable retail experience.
- Qualifications: Retail experience preferred but not essential; strong communication skills needed.
- Other info: Flexible hours with opportunities for career development and apprenticeships.
Store Sales Assistant – Join Our Farnborough Team and Make a Real Difference!
📠Location: DEBRA Charity Shop, Farnborough, GU14 6ET
📄 Contract Type: Permanent
â° Hours: Part-time – 28 hours per week, across 4 days per week over 7 days (No fixed working pattern, flexibility is essential to cover additional shifts when required)
💷 Pay: £12.21 per hour/£17,777.76 per annum
Are you a friendly, reliable, and hands‑on individual looking for a meaningful part‑time role? Join the DEBRA team in Farnborough and help support a life‑changing cause while gaining valuable retail experience.
This role is ideal for someone who enjoys working with people, staying active, and making a positive impact in their local community.
💙 Why Work for DEBRA?
DEBRA is the national charity supporting individuals and families affected by Epidermolysis Bullosa (EB) – a rare and painful genetic skin condition. Every sale you make helps fund vital care, support, and pioneering research.
ðŸ›ï¸ What You’ll Be Doing
- Providing excellent customer service
- Operating tills and handling transactions accurately
- Creating attractive displays and maintaining a tidy shop floor
- Sorting, pricing, and lifting donated stock (manual handling involved)
- Promoting Gift Aid and encouraging donations
- Supporting volunteers and assisting the Shop Manager
- Ensuring health & safety standards are met
🙋 What We’re Looking For
- Previous retail experience (preferred but not essential)
- A team player with strong communication skills
- Physically fit and comfortable with manual handling
- Flexible and dependable, especially for covering absences
- Positive, proactive, and passionate about helping others
🎠What We Offer
- Auto‑enrolment pension scheme with DEBRA contributions
- Life assurance and Employee Assistance Programme (EAP)
- Generous training budget and career development opportunities
- 20 days holiday + bank holidays (pro rata), increasing with service
- Staff discount and personalised recognition awards
- Opportunities for apprenticeships and internships
✅ Legal & Inclusive Hiring
DEBRA is a Disability Confident Committed employer. We welcome applications from all backgrounds and are committed to fair and inclusive recruitment practices in line with the Equality Act 2010.
If selected for interview and you require any reasonable adjustments, please let us know – we’re happy to support your needs.
🚀 Ready to Join Us?
If you’re looking for a rewarding part‑time role where your efforts directly support a powerful cause, we’d love to hear from you.
👉 Click “Apply” today and become a valued part of the DEBRA Farnborough team!
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Store Assistant employer: DEBRA International
Contact Detail:
DEBRA International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DEBRA and their mission. This will not only help you understand their values but also show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you’ve gone above and beyond for customers. We want to hear those stories!
✨Tip Number 3
Be ready to showcase your teamwork! As a Store Assistant, you'll be working closely with others. Prepare to discuss how you’ve collaborated with teammates in the past and how you can contribute to a positive shop environment.
✨Tip Number 4
Flexibility is key! Make sure to highlight your availability and willingness to cover shifts when needed. This shows that you’re dependable and ready to jump in whenever the team needs you.
We think you need these skills to ace Store Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and reliable nature shine through. We want to see the real you, so don’t be afraid to show your enthusiasm for helping others and making a difference in the community!
Tailor Your Experience: Make sure to highlight any relevant experience you have, even if it’s not strictly retail. We’re looking for team players with strong communication skills, so share examples of how you've worked well with others or provided great customer service.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This will help us see why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our amazing team!
How to prepare for a job interview at DEBRA International
✨Know the Cause
Before your interview, take some time to understand DEBRA's mission and the impact of Epidermolysis Bullosa. Being able to speak passionately about the charity's work will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your People Skills
As a Store Assistant, you'll be interacting with customers and volunteers regularly. Prepare examples from your past experiences where you've provided excellent customer service or worked effectively in a team. This will demonstrate your strong communication skills and ability to create a positive atmosphere.
✨Be Ready for Flexibility
Since the role requires flexibility in working hours, be prepared to discuss your availability during the interview. Highlight any previous experiences where you've adapted to changing schedules or covered shifts for colleagues, showing that you're dependable and ready to step in when needed.
✨Dress the Part
While it’s a charity shop, first impressions matter! Dress smartly but comfortably for your interview. This shows respect for the opportunity and reflects your understanding of the retail environment, where presentation is key.