At a Glance
- Tasks: Lead a team, manage shop operations, and deliver exceptional customer service.
- Company: DEBRA is a charity supporting those affected by Epidermolysis Bullosa, dedicated to care and research.
- Benefits: Enjoy a competitive salary, generous leave, training budget, and exclusive staff discounts.
- Other info: DEBRA is a Disability Confident Employer, promoting an inclusive workplace.
- Why this job: Join a passionate team making a real difference in people's lives while developing your career.
- Qualifications: Retail management experience, strong leadership skills, and a commitment to DEBRA's mission required.
The predicted salary is between 24734 - 24734 £ per year.
Join the DEBRA Retail Team: Make a Difference, Every Day!
Are you a naturally friendly individual with a talent for connecting with people?
Do you thrive in a fast-paced retail environment and enjoy leading a team to success?
If so, DEBRA has an exciting opportunity for aStore/Shop Manager to join our passionate team in StAnnes !
Position: Store/Shop Manager – St Annes , 8 Park Rd, Lancashire FY8 1QX
Salary: £24,733.80 per annum
Contract: Permanent, Full-Time (35 hours/week 5 days over 7 days per week )
About DEBRA
DEBRA is the national charity supporting individuals and families affected byEpidermolysis Bullosa (EB) – a painful genetic skin condition. Our mission is to provide lifelong care and fund research to find a cure. Every item sold in our shops helps us get closer to that goal.
Our values –Respect, Passion, Care, and Inclusivity – are at the heart of everything we do. When you join DEBRA, you become part of a team that’s committed to making a real difference.
What You will Be Doing
As Store Manager, you will be responsible for the day-to-day operations of our St Annes shop, ensuring it runs smoothly, efficiently, and in line with DEBRA’s values and policies. Your key responsibilities will include:
- Leading, motivating, and developing a team of staff and volunteers.
- Delivering exceptional customer service and creating a welcoming shop environment.
- Managing stock generation, rotation, pricing, and merchandising.
- Designing creative and eye-catching window and in-store displays.
- Ensuring compliance withGift Aid procedures and policies, recognising its high value and risk to the charity.
- Maintaining accurate records and ensuring all retail operations comply with internal policies and external regulations.
- Supporting recruitment, training, and retention of volunteers.
- Handling donations, including lifting and manual handling of stock.
- Using internal systems and digital platforms confidently for reporting and communication.
- Ensuring health & safety, safeguarding, and data protection standards are upheld at all times.
What We are Looking For
- Proven retail management experience (charity retail experience is a plus).
- Strong leadership and organisational skills.
- Excellent communication and interpersonal abilities.
- A proactive, hands-on approach with a positive attitude.
- Confidence in using IT systems and managing retail administration.
- A commitment to DEBRA’s mission and values.
Why Work for DEBRA?
We offer a supportive and rewarding environment, along with a comprehensive benefits package:
- Competitive salary
- Auto-enrolment pension with DEBRA contribution
- Life Assurance Scheme
- Employee Assistance Programme (24/7 support for staff and families)
- Generous training budget and career progression opportunities
- 20 days annual leave + bank holidays (increasing with service)
- Long service awards and increased holiday entitlement
- Exclusive staff discounts
- Personalised recognition awards
- Opportunities for apprenticeships and internships
Our Commitment to Inclusion
DEBRA is proud to be aDisability Confident Employer . We are committed to creating an inclusive and accessible recruitment process and workplace. If you require any reasonable adjustments during the recruitment or interview process, please let us know – we’re here to support you.
Please Note:
All roles at DEBRA require aDBS check andtwo satisfactory references . We take our safeguarding responsibilities seriously and are committed to equality, diversity, and inclusion in all areas of our work.
If you are ready to lead with purpose and passion, and want to be part of something truly meaningful,
Press - apply - today– we would love to hear from you!
#J-18808-LjbffrShop Manager in Lytham St Annes employer: DEBRA International
DEBRA is an exceptional employer that fosters a supportive and rewarding work environment, where every team member plays a vital role in making a difference for individuals affected by Epidermolysis Bullosa. Located in St Annes, our shop manager position offers competitive salary, generous training budgets, and numerous career progression opportunities, all while being part of a passionate team dedicated to inclusivity and community impact.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager in Lytham St Annes
✨Tip Number 1
Familiarise yourself with DEBRA's mission and values. Understanding their commitment to supporting individuals affected by Epidermolysis Bullosa will help you convey your passion for the role during any discussions or interviews.
✨Tip Number 2
Highlight your leadership experience in retail settings. Be prepared to share specific examples of how you've motivated teams and improved customer service, as these are key aspects of the Shop Manager role.
✨Tip Number 3
Showcase your creativity in merchandising and display design. Think of innovative ideas you could implement in the St Annes shop to attract customers and enhance their shopping experience.
✨Tip Number 4
Prepare to discuss your approach to volunteer management. DEBRA values inclusivity and support, so be ready to explain how you would recruit, train, and retain volunteers effectively.
We think you need these skills to ace Shop Manager in Lytham St Annes
Some tips for your application 🫡
Understand DEBRA's Mission:Before applying, take some time to understand DEBRA's mission and values. This will help you tailor your application to reflect your commitment to their cause and demonstrate how your personal values align with theirs.
Highlight Relevant Experience:In your CV and cover letter, emphasise your retail management experience, especially if you have worked in charity retail. Provide specific examples of how you've led teams, managed stock, and delivered exceptional customer service.
Showcase Leadership Skills:As a Shop Manager, strong leadership is crucial. Use your application to illustrate your leadership style and provide examples of how you've motivated and developed teams in previous roles.
Tailor Your Cover Letter:Craft a personalised cover letter that addresses the key responsibilities and skills mentioned in the job description. Make sure to express your enthusiasm for the role and how you can contribute to DEBRA's goals.
How to prepare for a job interview at DEBRA International
✨Show Your Passion for the Cause
Make sure to express your enthusiasm for DEBRA's mission and values during the interview. Share any personal experiences or connections you have with the charity sector, especially related to supporting individuals with Epidermolysis Bullosa.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight your ability to motivate and develop staff and volunteers, as this is crucial for the Shop Manager position.
✨Emphasise Customer Service Excellence
Be ready to discuss your approach to delivering exceptional customer service. Provide specific examples of how you've created welcoming environments in past retail roles, as this aligns with DEBRA's commitment to customer satisfaction.
✨Familiarise Yourself with Retail Operations
Brush up on key retail management practices, such as stock management, pricing strategies, and visual merchandising. Showing that you understand these aspects will demonstrate your readiness to handle the day-to-day operations of the shop.
