At a Glance
- Tasks: Lead a team, manage store operations, and deliver excellent customer service.
- Company: Join DEBRA, a national charity making a difference for those affected by Epidermolysis Bullosa.
- Benefits: Competitive salary, pension contributions, life assurance, and generous annual leave.
- Why this job: Make a real impact while working in a supportive and inclusive environment.
- Qualifications: Strong management skills and a passion for customer service.
- Other info: Part-time role with opportunities for personal growth and community involvement.
The predicted salary is between 19787 - 19787 ÂŁ per year.
Our Northampton Retail Store Manager will join us on a partâtime, permanent basis working a contract of 28 hours per week, 4 days out of 7 earning a salary of ÂŁ19,787.04 per annum / ÂŁ13.59 per hour.
About DEBRA: We are a national charity that supports individuals and families affected by Epidermolysis Bullosa (EB) â a painful genetic skin blistering condition that, in the worst cases, can be fatal.
What we are looking for in our Retail Store Manager:
- You will be motivated and enthusiastic, with good customer service, retail administration and management skills as well as the ability to work well under pressure to meet targets and help and support the efficient running of our store in Northampton.
Key Responsibilities:
- Effectively recruit, maintain, and manage both paid employees and volunteers.
- Ensure a standard of excellence is maintained, in terms of customer service.
- Maximising profits to increase overall contribution of the store.
- Use visual merchandising talents to ensure the store is presented well and promotes commercial success.
- Generate quality donated goods to achieve processing targets to maintain shop density levels.
Benefits:
- Access to a Group Personal Pension with a matched 4% contribution from DEBRA.
- Life Assurance Scheme.
- Free access to our roundâtheâclock employee assistance programme for advice and support for both you and your family.
- Annual Leave 20 days plus Bank Holiday (pro rata for part time employees).
- Discounts and cashback from highâstreet shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Employee Benefit Portal.
Please note: DEBRA takes its safeguarding responsibilities seriously and we would like you to be aware that all positions within our organisation require a DBS check and two satisfactory references.
We are committed to delivering our Equality, Diversity and Inclusion strategy across all areas of our work, including recruitment. As a Disability Confident employer, we welcome applications from disabled candidates and are committed to providing reasonable adjustments throughout the recruitment and interview process. Please let us know if you require any adjustments to support you.
DEBRA are committed to the fair treatment of its staff, potential staff, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability, or offending background.
If you are enthusiastic about the contribution you could make and would like to join our team as our new Retail Store Manager, then please click 'apply' today â donât miss out, weâd love to hear from you!
Store Manager in Northampton employer: DEBRA International
Contact Detail:
DEBRA International Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Store Manager in Northampton
â¨Tip Number 1
Get to know the company inside out! Research DEBRA's mission and values, and think about how your experience aligns with their goals. This will help you stand out during interviews.
â¨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows you're genuinely interested in the role.
â¨Tip Number 3
Prepare for common interview questions specific to retail management. Think about scenarios where you've excelled in customer service or managed a team effectively. Practice makes perfect!
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows youâre keen on joining the DEBRA family right from the start.
We think you need these skills to ace Store Manager in Northampton
Some tips for your application đŤĄ
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in the lives of those affected by Epidermolysis Bullosa. Share your motivation and why you want to be part of our team at DEBRA.
Tailor Your CV: Make sure your CV is tailored to the Store Manager position. Highlight your relevant experience in retail management, customer service, and any skills that align with our mission. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so donât be afraid to show us your organisational skills right from the start!
Apply Through Our Website: Donât forget to apply through our website! Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, it gives you a chance to explore more about DEBRA and what we stand for.
How to prepare for a job interview at DEBRA International
â¨Know Your Mission
Before the interview, take some time to understand DEBRA's mission and values. Being able to articulate how your personal values align with their commitment to supporting individuals affected by Epidermolysis Bullosa will show your genuine interest in the role.
â¨Showcase Your Management Skills
Prepare specific examples from your past experiences that highlight your ability to manage both paid employees and volunteers. Think about challenges you've faced and how you overcame them, as well as how you maximised profits or improved customer service in previous roles.
â¨Visual Merchandising Know-How
Since visual merchandising is key for this role, come prepared with ideas on how you would present the store. Bring along examples of successful displays you've created in the past, or even sketches of potential layouts that could enhance the shopping experience.
â¨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills under pressure. Practice responses to situations like handling difficult customers or managing a busy day in the store. This will help you demonstrate your ability to maintain a standard of excellence in customer service.