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- Tasks: Support daily store operations and provide excellent customer service.
- Company: Join DEBRA, a charity making a real difference for those affected by EB.
- Benefits: Earn £12.71 per hour, enjoy discounts, and access a pension scheme.
- Why this job: Be part of a team that creates a welcoming shopping experience and supports a great cause.
- Qualifications: Enthusiastic, reliable, and customer-focused; retail experience is a plus but not required.
- Other info: Full training provided, with opportunities for personal growth in a supportive environment.
Are you friendly, motivated, and passionate about making a difference? As a Store Assistant, you will play a vital role in supporting the day‑to‑day running of our Lightwater shop. You will help maximise income through excellent customer service, strong visual standards, and effective stock handling, while supporting colleagues and volunteers to deliver a welcoming and inclusive shopping experience. By role modelling the DEBRA values, you will help create a positive environment focused on making a real impact for the EB community.
Our Lightwater retail store is recruiting a Store Assistant on a Part Time basis, working 6 hours per day on a Sunday to help with cover in our store. Earning £12.71 per hour / £3,965.52 per annum.
What we are looking for in our Store Assistant:
- You will be enthusiastic, reliable, and customer‑focused, with a positive attitude and a willingness to learn.
- You will enjoy working as part of a team, supporting both colleagues and volunteers, and contributing to the smooth and efficient running of our Lightwater store.
- Retail experience is desirable but not essential, as full training will be provided.
Your Key Responsibilities as a Store Assistant:
- Provide excellent customer service to all customers and donors.
- Support the processing, pricing, and replenishment of donated stock.
- Help maintain high standards of shop presentation and cleanliness.
- Assist with visual merchandising to promote sales and commercial success.
- Support colleagues and volunteers in day‑to‑day store activities.
- Follow DEBRA policies and procedures, including health, safety, and safeguarding.
Why work for us at DEBRA?
Our mission is a world where no one suffers with Epidermolysis Bullosa. Our vision is that we live in a world where no one suffers with Epidermolysis Bullosa (EB) and that we provide lifelong care for all those affected by living with EB. Our values are based around care and inclusivity and are the foundation of our culture and what makes DEBRA a great place to work.
What we offer:
- Access to a Group Personal Pension with a matched 4% contribution from DEBRA.
- Life Assurance Scheme.
- Free access to our 24/7 Employee Assistance Programme for you and your family.
- Annual leave of 20 days plus Bank Holidays (pro rata for part‑time employees).
- Discounts and cashback at high street retailers, supermarkets, cinemas, gyms, leisure and theme parks, holidays and more via our Employee Benefits Portal.
Safeguarding & Equality:
DEBRA takes its safeguarding responsibilities seriously, and all roles within the organisation require a DBS check and two satisfactory references. We are committed to delivering our Equality, Diversity and Inclusion strategy across all areas of our work, including recruitment. As a Disability Confident employer, we welcome applications from disabled candidates and are committed to providing reasonable adjustments throughout the recruitment process. Please let us know if you require any support.
If you are enthusiastic about the contribution you could make and would like to join us as a Store Assistant, please click ‘Apply’ today – we’d love to hear from you!
Store Assistant in Lightwater employer: DEBRA International
Contact Detail:
DEBRA International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant in Lightwater
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DEBRA and its mission. Understanding their values and how they support the EB community will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your customer service skills! As a Store Assistant, you'll be interacting with customers and donors regularly. Think of examples from your past experiences where you've provided excellent service or resolved issues, and be ready to share those during your chat with us.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure your personality shines through. Let us know why you're excited about the role and how you can contribute to creating a welcoming shopping experience for everyone.
✨Tip Number 4
Be prepared to ask questions! At the end of your interview, we’ll likely ask if you have any questions for us. This is your chance to show your interest in the role and the team. Ask about training opportunities or how you can get involved in supporting the EB community further.
We think you need these skills to ace Store Assistant in Lightwater
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for making a difference shine through. We love candidates who are motivated and genuinely care about supporting the EB community, so share why this role excites you!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Store Assistant role. Mention any customer service experience or teamwork skills that would make you a great fit for our Lightwater shop.
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality come through in your writing. A friendly and positive tone will resonate well with us and reflect the welcoming environment we strive to create.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at DEBRA International
✨Know the DEBRA Values
Before your interview, take some time to familiarise yourself with DEBRA's mission and values. Understanding their commitment to inclusivity and care will help you align your answers with what they stand for, showing that you're not just a fit for the role but also for the organisation.
✨Showcase Your Customer Service Skills
As a Store Assistant, excellent customer service is key. Think of specific examples from your past experiences where you provided outstanding service or resolved a customer issue. Be ready to share these stories during your interview to demonstrate your ability to create a welcoming shopping experience.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the store's operations, team dynamics, or how they support volunteers. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Dress for Success
Even though this is a retail position, first impressions matter. Dress smartly and appropriately for the interview. A neat appearance reflects your professionalism and respect for the opportunity, making a positive impact on your potential employers.