At a Glance
- Tasks: Support the Store Manager and lead a diverse team to maximise store performance.
- Company: Join DEBRA, a national charity making a real difference for those affected by EB.
- Benefits: Enjoy a competitive salary, pension contributions, discounts, and 20 days annual leave.
- Other info: Great career growth opportunities in a supportive environment.
- Why this job: Be part of a mission-driven team that values care and inclusivity.
- Qualifications: Strong customer service skills and ability to work under pressure.
The predicted salary is between 24096 - 24096 € per year.
Are you a motivated and passionate individual looking to make a difference? As an Assistant Store Manager, you will play a key role in supporting the Store Manager to deliver strong store performance, maximising income through physical and digital channels while helping to lead an inclusive and diverse team. By role modelling the DEBRA values, you will help create a positive environment where colleagues and volunteers feel supported, engaged, and focused on delivering impact for the EB community.
Our Crawley retail store is looking for an Assistant Store Manager to join us on a Full Time, Permanent basis, working 35 hours per week, 5 days out of 7, earning £24,096.80 per annum / £13.24 per hour.
What we are looking for in our Assistant Store Manager:
- You will be motivated and enthusiastic, with strong customer service and retail administration skills, and the ability to work well under pressure to support the smooth and efficient running of our Crawley store.
- You will be confident supporting colleagues and volunteers, contributing to the achievement of targets, and stepping up to manage the store in the Store Manager’s absence when required.
Your Key Responsibilities as an Assistant Store Manager:
- Support the recruitment, induction, and ongoing management of both paid colleagues and volunteers.
- Assist in maintaining high standards of customer service and store presentation.
- Support the Store Manager in maximising profits to increase the overall contribution of the store.
- Use visual merchandising skills to ensure the store is commercially appealing and well presented.
- Help generate quality donated goods to achieve processing targets and maintain shop density levels.
- Deputise for the Store Manager when required, ensuring continuity of leadership and operations.
Why work for us at DEBRA?
Our mission is a world where no one suffers with Epidermolysis Bullosa. Our vision is that we live in a world where no one suffers with Epidermolysis Bullosa (EB) and that we provide lifelong care for all those affected by living with EB. Our values are based around care and inclusivity. They are the foundation of our culture and a significant part of what makes DEBRA a great place to work.
What we offer:
- Access to a Group Personal Pension with a matched 4% contribution from DEBRA.
- Life Assurance Scheme.
- Free access to our 24/7 Employee Assistance Programme for you and your family.
- Annual leave of 20 days plus Bank Holidays (pro rata for part-time employees).
- Discounts and cashback at high street retailers, supermarkets, cinemas, gyms, leisure and theme parks, holidays and more via our Employee Benefits Portal.
- Access to a 24 hour 7 days a week GP service.
Please note: DEBRA takes its safeguarding responsibilities seriously, and all roles within the organisation require a DBS check and two satisfactory references. We are committed to delivering our Equality, Diversity and Inclusion strategy across all areas of our work, including recruitment. As a Disability Confident employer, we welcome applications from disabled candidates and are committed to providing reasonable adjustments throughout the recruitment process. Please let us know if you require any support.
If you are enthusiastic about the contribution you could make and would like to join us as our new Assistant Store Manager, please click ‘Apply’ today – we’d love to hear from you!
Assistant Store Manager in Crawley employer: DEBRA International
DEBRA is an exceptional employer that fosters a supportive and inclusive work environment, making it a great place for individuals passionate about making a difference. As an Assistant Store Manager in our Crawley retail store, you will benefit from a competitive salary, generous annual leave, and access to a range of employee benefits, all while contributing to a meaningful cause that supports those affected by Epidermolysis Bullosa. We prioritise employee growth and development, ensuring that you have the opportunity to thrive both personally and professionally within our dedicated team.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Crawley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DEBRA and its mission. Understanding their values and how they support the EB community will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your customer service skills! As an Assistant Store Manager, you'll need to demonstrate strong customer service abilities. Think of examples from your past experiences where you've gone above and beyond for customers, and be ready to share those stories during your interview.
✨Tip Number 3
Show your leadership potential! Even if you're not the Store Manager yet, highlight times when you've taken charge or supported your team. DEBRA values inclusivity and teamwork, so showcasing your ability to lead and motivate others will definitely work in your favour.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. Head over to the DEBRA careers page and submit your application directly. It shows initiative and ensures your application gets to the right place quickly!
We think you need these skills to ace Assistant Store Manager in Crawley
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm shine through! We want to see how motivated you are about making a difference in the community and supporting our mission at DEBRA.
Tailor Your CV:Make sure to customise your CV for the Assistant Store Manager role. Highlight your customer service skills and any experience in retail management that aligns with what we’re looking for.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at DEBRA International
✨Know the Mission
Before your interview, take some time to understand DEBRA's mission and values. Familiarise yourself with their work supporting individuals affected by Epidermolysis Bullosa. This will not only show your genuine interest but also help you align your answers with their core values during the interview.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully managed a team or stepped up in a leadership role. Highlight how you supported colleagues and volunteers, as this aligns perfectly with what DEBRA is looking for.
✨Customer Service Focus
DEBRA places a strong emphasis on customer service. Be ready to discuss your approach to maintaining high standards of customer service and store presentation. Think of specific instances where you went above and beyond for customers, as this will resonate well with the interviewers.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the store's operations, team dynamics, and DEBRA's future goals. This shows that you're not just interested in the position but also invested in the organisation's success and culture.
