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- Tasks: Support the Store Manager in driving store performance and leading a diverse team.
- Company: Join DEBRA, a national charity making a real difference for those affected by EB.
- Benefits: Part-time role with competitive pay and the chance to make an impact.
- Other info: Flexible hours with opportunities for personal growth and development.
- Why this job: Be part of a mission-driven team that values inclusivity and community support.
- Qualifications: Strong customer service skills and ability to thrive under pressure.
The predicted salary is between 14458 - 14458 £ per year.
Are you a motivated and passionate individual looking to make a difference? As an Assistant Store Manager, you will play a key role in supporting the Store Manager to deliver strong store performance, maximising income through physical and digital channels while helping to lead an inclusive and diverse team. By role modelling the DEBRA values, you will help create a positive environment where colleagues and volunteers feel supported, engaged, and focused on delivering impact for the EB community.
Our Shawlands retail store is looking for an Assistant Store Manager to join us on a Part Time, Permanent basis, working 21 hours per week, 3 days out of 7, earning £14,458.08 per annum / £13.24 per hour.
About DEBRA: We are a national charity that supports individuals and families affected by Epidermolysis Bullosa (EB) – a painful genetic skin blistering condition which, in the worst cases, can be fatal.
What we are looking for in our Assistant Store Manager:
- You will be motivated and enthusiastic, with strong customer service and retail administration skills, and the ability to work well under pressure to support the smooth and efficient running of our Shawlands store.
- You will be confident supporting colleagues and volunteers, contributing to the achievement of targets, and stepping up to manage the store in the Store Manager’s absence when required.
Your Key Responsibilities as an Assistant Store Manager:
- Support the recruitment, induction, and ongoing management of both paid colleagues and volunteers.
- Assist in maintaining high standards of customer service and store presentation.
- Support the Store Manager in maximising profits to increase the overall contribution of the store.
- Use visual merchandising skills to ensure the store is commercially appealing and well presented.
- Help generate quality donated goods to achieve processing targets and maintain shop density levels.
- Deputise for the Store Manager when required, ensuring continuity of leadership and operations.
Why work for us at DEBRA?
Assistant Store Manager employer: DEBRA International
Contact Detail:
DEBRA International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for an Assistant Store Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get social! Follow DEBRA and similar organisations on social media. Engage with their posts and join relevant groups. This not only keeps you updated on job openings but also shows your genuine interest in the charity sector.
✨Tip Number 3
Prepare for interviews by practising common questions related to retail management and customer service. Think about how you can demonstrate your ability to support a diverse team and maintain high standards in a busy environment.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining DEBRA and making a difference in the community.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how motivated you are to make a difference in our Shawlands store and support the EB community.
Highlight Relevant Experience: Make sure to showcase any previous experience in retail or customer service. We’re looking for someone who can handle pressure and support our team, so share examples that demonstrate your skills!
Emphasise Team Spirit: As an Assistant Store Manager, you'll be leading a diverse team. Use your application to highlight your ability to work well with others and create a positive environment. We love seeing teamwork in action!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with DEBRA.
How to prepare for a job interview at DEBRA International
✨Know the DEBRA Values
Before your interview, take some time to familiarise yourself with DEBRA's values. Understanding their mission and how they support individuals affected by EB will help you align your answers with what they stand for, showing that you're genuinely interested in making a difference.
✨Showcase Your Customer Service Skills
As an Assistant Store Manager, strong customer service skills are crucial. Prepare examples from your past experiences where you've gone above and beyond for customers or resolved conflicts effectively. This will demonstrate your ability to maintain high standards of service in the store.
✨Highlight Team Leadership Experience
Since you'll be supporting and managing a diverse team, think of specific instances where you've successfully led a team or supported colleagues. Discuss how you fostered a positive environment and contributed to achieving targets, as this will resonate well with the interviewers.
✨Prepare for Situational Questions
Expect questions about how you'd handle various scenarios in the store, such as managing under pressure or dealing with difficult customers. Practising your responses to these situational questions will help you feel more confident and articulate during the interview.